Customer Ratings & Reviews
- Model:
- HTS400
- |
- SKU:
- 6498905
Customer reviews
Rating 4.5 out of 5 stars with 1577 reviews
(1,577 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sounds Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Has plenty of bass and a nice rich sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will,
Thank you for choosing Sony!
We’re excited to hear that your HTS400 soundbar delivers plenty of bass and a nice, rich sound. Your feedback means a lot—enjoy those immersive moments, and thanks for sharing what you’re loving about it.
Best regards,
-Fred
- Pros mentioned:Ease of use, Sound quality
Rated 4 out of 5 stars
Good soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for the price. Easy to hook up easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, BobS!
We are so pleased to hear that you are enjoying the HT-S400 Soundbar! It's great to know that you find the setup and operation easy to use and that you appreciate the good sound for the price. We strive to make quality audio accessible and simple to integrate into your home entertainment setup.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Bass, Ease of use, Setup
Rated 3 out of 5 stars
Decent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent. Easy to set up. Nice bass but need better mids.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hatake,
Thank you for considering Sony products.
We appreciate your feedback on the HT-S400 soundbar. We’re glad you found it easy to set up and enjoyed the bass quality. We understand your desire for improved mid-range frequencies and will make sure to forward your comments to our dedicated Sony team for their review. We remain committed to continuously improving our products and value your input in helping us enhance the overall sound experience.
Best regards,
-Fred
- Pros mentioned:Ease of use, Setup, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, great sound quality. Makes a wonderful addition to my Samsung smart tv for the best overall experience
I would recommend this to a friend - Pros mentioned:Ease of use, Setup, Sound quality
Rated 5 out of 5 stars
Great crisp sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great sound! Easy set up and my boys are listening to music and watching all their favorite shows as if they were in a theatre.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sony The One and Only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with my new Sony Bravia 65"XR90L TV one month ago. It was an upgrade from my Sony -HT-S350 model and I immediately heard the difference in power and bass. A perfect combination of excellent performance and enjoyment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaleF,
Thank you so much for sharing your experience! We're thrilled to hear that the upgrade delivered the power and bass you were looking for. Enjoy that perfect combination of performance and entertainment with your new setup of the X90L TV and HT-S400 soundbar!
Thanks for choosing Sony.
-Aldair
- Pros mentioned:Ease of use, Setup, Sound quality
Rated 5 out of 5 stars
Sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Good sound. Did not really need it for my Samsung TV purchase but also use it for bluetooth with music programs on other devices.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sony is the king
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds system is nice quality, nice bass as well! Would definitely recommend this over a previous JBL system that didn’t last more than a year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AdrianB,
We're absolutely delighted to hear such positive feedback about your HTS400 sound system! It's fantastic to know that you're enjoying the sound quality and especially the bass.
We're also very pleased to hear that our system is providing a durable and satisfying experience—It's always our goal to provide reliable and high-quality products that you can enjoy for years to come. We really appreciate your recommendation!
Thanks for choosing Sony.
Sincerely,
Jenn.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
It’ll surprise you, in a good way…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t quite sure what to expect from this little package, as it was for our bedroom set up with our Sony 48”… My wife wanted to do the install… when she was done, we tested it out… Very surprising sound and quality for the size. We bought another set for another bedroom.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic experience, Shane!
We are absolutely thrilled to hear how pleasantly surprised you and your wife were by the HT-S400 soundbar system! It is wonderful to know that this "little package," paired with your Sony 48" TV, delivered such very surprising sound and quality for the size. We love that the ease of installation was appreciated, and that you immediately decided to purchase another set for a second bedroom!
Thank you again for choosing Sony to bring great sound to multiple rooms in your home.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Bass, Ease of use, Sound quality
Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this system for use in my garage. The sound is clear and the bass hits hard. The bass is strong enough to shake the walls and annoy my wife, which is always a plus. The soundbar is thin and the system is simple to get going right out of the box. The system is more than loud enough at 50 percent volume and maintains clarity going beyond. I'm not sure how well it works for movies, but it does a very god job for music in a home gym. I would definitely recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the soundbar. The customer service needs work. Ordered open box 2x and both Xs was deleted forced to purchase at the higher price then they were still avail on the site
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
Sounds good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very good especially for a bedroom, which is where mine is. I’ve attached it to an LG TV. The sound is just right for my bedroom. Install was simple enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Rv1452,
Thanks for the review and the 5-stars rating! It's a truly pleasure to hear how much you are enjoying your Sony Soundbar! Including Powerful speakers that work together to deliver wide-ranging sound throughout your room, with technologies such as the X-Balanced Speaker Unit and Separated Notch Edge helping to enhance vocal clarity.
Thank you for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
Meets needs at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this soundbar/subwoofer combo a decent performer and a very good value for the money. It does suffer from the lack of a separate center channel and it's overall sound volume is a bit lacking. But for the price you have to give up something and this system compensates for those lackings quite well. The subwoofer is stronger than I expected and provides very good bass sounds. Overall, it meets my needs for the price in willing to spend.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price. Got it for a smaller living room and does great! The base is good, great for movies, sports, and music. Overall, great soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustF,
It is great to hear that the HT-S400 is the perfect fit for your living room! We are glad you are enjoying the versatile sound performance and powerful bass across your favorite movies, sports, and music. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fantastic sound bar!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is amazing!! Im an automotive tech and i bought it as my sound system in the shop at work, and let me tell you…….THIS THING IS LOUD!! Sound quality is awesome! I even still have the bass at 0 if that says anything. I tried these out in the store and they blew everything away in the same price range and eveb some of the more expensive ones!! Very happy with this product!!….The only negative thing i have to say is that sometimes the subwoofer will make a sudden extra loud thump at certain times, other than that 10/10.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Best sound you can get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best soundbar I have purchased! The clarity in the sound is amazing! Loud and lots of bass! Sounds like I have a music system built into my house
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Solid Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for the price. It connected to my tv remote instantly which made the set up process feel very streamlined.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sebbby,
We're glad to hear that the seamless setup and TV remote integration provided a streamlined experience. We appreciate you highlighting the value of the HT-S400!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
The Best Buy at Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth compatible for iPhone makes my playlists sound amazing..the clarity and whopping thud of the base bass is staggering and watching movies sounds like it’s true a true cinematic experience,PS5 sounds incredible..my partner has her own musical tastes,she listens to movie scores and classic music and I have to admit hearing live instruments on this system is outstanding..don’t waste time thinking it over,buy it..completely worth it
I would recommend this to a friend - Pros mentioned:Bass, Ease of use, Sound quality
Rated 5 out of 5 stars
Sony sound bar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice and clear sound, Does have nice base easy to install.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great with Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was late to the party understanding that Sony Bravia works seamlessly with a Sony sound bar. I am a fan of Yamaha and could not get my Bravia to cooperate. Caught this Sony bar and wireless woofer on open box deal and fell in love. Have in my large master bedroom with 54’ Bravia and the woofer on wall (15+ feet away) next to my bed. Super clear audio for speaking that doesn’t disturb anyone else at night and pleasant rumble on deeper bass sounds. My daughter says it’s surround sound effect is like being at movies! Solid performance for a mid price audio system.
I would recommend this to a friend











