Customer Ratings & Reviews
- Model:
- HTZ9F
- |
- SKU:
- 6201448
Customer reviews
Rating 4.4 out of 5 stars with 2477 reviews
(2,477 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Rear speakers, Sound quality
Rated 5 out of 5 stars
Awesome sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this soundbar after being disappointed by Samsungs soundbars and customer service. Got an open box for $566 and looked brand new. Setup was easy and it sounds awesome. I got the Sony rear speakers that work with this soundbar and the sound is awesome. Better than home theatres systems I've owned. You won't regret this purchase like I did with ghe Samsung soundbars.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Sounds okay when It worked.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the system for 3 years and dealt with it, until we had enough of the sound failure. Poorly designed for a non-included and impossible to find elbow HDMI cord, this constantly dropped the signal to the main sound bar and when that was working, the rear speakers would come and go. Not sure which genius designed this but for a wired system, why would one inset the ONLY connection to the middle of the back of the bottom of the speaker. Utterly terrible design.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
outstanding
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok lets be honest here I own this bar and with the rear speakers as well.it`s been up and running for 6 months with NO issues ! it sounds fantastic movies are out of this world Atmos and DTS-X sound great and when you push display on the remote it will tell you what sound is being played.we have our 4k Blu-ray an LG90 ran direct to the soundbar and then to our ARC on our LGSK900 and works perfect the sound bar even turns on when we power up the Blu-Ray TV sound is great clear vocals and movies are just fantastic ! some complain the sound is not there you must run your source direct to the bar and let it decode the sound overall we are very happy with this bar and sound...thanks sony !
I would recommend this to a friend - Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Good Sound For An Apartment.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in an apartment have a Sony Z9F 4k TV . I Had also purchased at Best Buy The Tv does not to much justice when watching movies or Video Games . I was told this Sony Sound bar would work great with it did. I hooked up my 2 4k Blu-ray players HDMI and an other To the ARC in which my tv has enhanced ARC Although you would also need something that runs with E ARC to take advantage of it anyways the sound bar has all the decoders for sound.you can also buy the 2 rear Chanels for a surround effect the subwoofer does do its justice and it has a night mode in case you don't want your neighbors in the building to complain at night . all and all I happy I bought the Sony sound bar
I would recommend this to a friend - Pros mentioned:Rear speakers, Sound quality
Rated 5 out of 5 stars
Glad we got these.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! The sound bar fits well with our TV, so the visual is great as well. Subwoofer definitely fills out the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JansMac,
Amazing! We're glad how your new Z9F soundbar perfectly fits your TV. Nice to hear your enjoyable experience with the incredible sound quality and bass of the unit. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Holy cow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We took the reviews for this system with a grain of salt after using it all we can say is this system is just plain crazy in a good way you can adjust everything in settings after we set it up everything linked up and we did the updates the rear speakers also updated software we played a movie in 4k Atmos on our LG SUHD and WOW we don't know how Sony came up with the idea of this or how they made it work but don't let the small size fool you when bullets were flying the wife ducked no kidding this thing is a marvel and we have an open living room and kitchen very large it filled the room very nice.we do have the rear speakers and the sound moves all around just crazy how well this system works as others have said Sony did a great job with this one and it can only get better as more updates come out we feel it was worth every dime and its not cheap but you get what you pay for and such a small footprint keep in mind the rears need to be plugged in we mounted them on the side walls and ran the cord inside the wall we have the Sony X700 UHD player connected and both work perfect together with our LG the remote covers everything even voice the HDMI connection is off at an angle but we had no trouble with our stiff cable for a sound bar with this vertical sound engine it does a great job it supports almost every Dolby format even DTS-X it will pass thru HDR-10 and Dolby Vision also sony has come out with the update for Dolby Vision on the X-700 UHD player we installed it and it looks great this may not replace a huge wired full Atmos system but this bar with the rear speakers is at the top of the heap just take the time to set it up the book enclosed covers everything and they even toss in a DVD sample disk for Atmos Thanks Sony you guys hit this one out of the park....
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The rear speakers are hard to find right now and now i had to buy another soundbar, rears and sub
I would recommend this to a friendRated 5 out of 5 stars
Great soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar had for over 2 years now and no problems at all
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
LOVE IT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this soundbar along with our 70" Sony smart TV. I cannot say enough good things about this sound system! WOW!! I absolutely love the sound quality, and it is so easy to use. It is bluetooth and pairs up with our phones for when we want to stream music from our phone/tablet. It is so user friendly and we love our decision choosing this soundbar. It is a hefty price tag, but you pay for the Sony quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicolek, Awesome! Thank you for your feedback on the Z9F Dolby Atmos soundbar. We're thrilled to know that you like amazing sound quality, ease of use, and overall performance of the Soundbar. Good to know that your investment is worth it. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Ok.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives off good sound but mine sometimes acts up and will switch from Bluetooth to TV abruptly or it will just turn off by itself. Might be something wrong with my soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dutchessvalky11,
Thank you for reaching out to us. While we are glad you like the sound quality of the Z9F soundbar, we're sorry to hear some issues that you are experiencing with the unit. May we verify how the soundbar is connected to the TV? Is it though Bluetooth connection? If so, are there any changes made on both devices prior to this issue? Please make sure that the software of the soundbar is updated as it includes key features, applications, bug fixes, and feature improvements. You may find this link helpful on how to troubleshoot soundbar issues: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-z9f/articles/00223961
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Quality costs!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase this unit with the additional two rear speakers and I must say, I couldn’t be happier. The reviews on other sites were very positive and now I know why. Clear highs, decent mids and the bass really hits. What makes this unit even better are the two rear speakers that must be purchased separately. On top of all this combined with Dolby Atmos, you’re getting a nice set-up. Well worth it!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing product with superior sound!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This SoundBar/Subwoofer is absolutely amazing from the setup to the incredible quality of sound. I previously had an all in one Sony and the power and clarity on this thing blows it away. Sony does amazing things from there TVs which are number 1 to this beast. I just bought a 75 inch X950H. All Sony baby!!! Wouldn’t go any other way!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Thank you for such a great review. We strive to deliver the best quality to our products and we're glad that you like them. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Immersive Sound its like 7.1 system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is only 3.1 but powerful immersive sound. The streamlined design and the impressive Wireless Rear Speaker and Subwoofer produces a very clean, very clear sound. Of course, the Dolby Atmos and DTS-X brings out the very best this soundbar has to offer and paired with the Wireless Speaker Set, it makes a powerful Home Theatre System! Great Job Sony
I would recommend this to a friend - Pros mentioned:Bass
Rated 5 out of 5 stars
Amazing soundbar
Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price! I traded a samsung soundbar that sounded worse than my TV for this one and couldn't be happier. I definitely reccomend it. The bass on the subwoofer is great, the audio quality on the soundbar is perfect, and the remote is easier to use than it looks like. I have this connected to a samsung tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Package deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was on sale if you also purchase a Sony tv which I took advantage of. Great sound far superior to the tv speakers and elevates the gaming and sports watching experience. I love that I can airplay music from my iPhone as well. Highly recommend. I’m just waiting for the rear speakers to go on sale so I can add them on.
I would recommend this to a friend Rated 4 out of 5 stars
Bit overpriced considering problems..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Living with this bar for 5 months. Sound quality depends on what is being broadcast, if you enjoy watching shows, you may be (very) disappointed as only the commercials will sound much improved. Sports are different, any sport gets a much improved immersive sound field with crowd noise and announcers sounding nicely blended together. As a big fan of NHRA and IndyCar racing I can safely say this bar adds a huge new dimension with the sound of the cars being much better, you can feel the power! (neighbors don't care for this) Overall, with a price of $1200 (with the little speakers) and lack of tone controls she is a bit overpriced, should have some kind of upconversion for when the broadcast audio is poor. However , pretty satisfied, but not blown away, as hoped.
I would recommend this to a friendRated 2 out of 5 stars
Sound problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was good for a while the the sound was delayed sometimes. Now it will have no sound sometimes and if I want the delay to be corrected, I need to turn the TV off then on again. That usually that fixes it. I tried another sound bar and it works fine. For the money I was hoping it would last longer than a couple years.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great if looking for wireless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems pricey, but if your looking for a good sound this is the one. I was looking & tried several soundbars with wireless rear speakers. If your looking for clean look, this is the one.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
GREAT SOUNDBAR!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was Searching and SEARCHING!!! But I finally WON with this one. The sound is so great, clear and LOUD. This subwoofer is LOUD AND STRONG. I highly recommend this product.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is in no way worth the price especially when you throw in the extra surround speakers which aren't included. It claims Atmos and while it does know how to decode and make an attempt at it without upfiring speakers it just doesn't cut it. So basically you are paying for an Atmos soundbar but not really getting Atmos. Besides the Atmos the sound is decent when it works. However for me it did not work much of the time. I would have issues with the wireless speakers cutting in and out randomly to the point of being unusable. After talking with Sony tech support multiple times their answer was to have it sent in to be repaired. This was working incorrectly right out of the box. Unfortunately I thought the problem was my streamer at the time and didn't return it within the return period so now only option was to deal with Sony. They won't just replace it with a new one even though it was broken in the box. And they won't pay for the packing either. Huge hassle, not worth it. If yours is working great but I would not recommend buying new especially with Sony's lack of good support after the buy.
No, I would not recommend this to a friend













