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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we installed a big screen tv in out lower level with the addition of this sound bar and surround sound speakers it sounds and feels like a theater very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chuck, we're glad you like the sound quality of our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not totally impressive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good sound bar, the sound is clear and the subwoofer is good but no totally impressive. I think it is overpriced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelquin,

      Thank you for your sharing your experience with the Z9F Dolby Atmos soundbar. While we're glad that you like the sound bar, we regret to hear that the price did not meet your expectation. We'd like to know how we can help with the quality of the sound. Please make sure that the software is updated as it helps to improve the overall quality of the soundbar. Sony takes into consideration all feedback to improve the performance and quality of our products and services.

      May we contact you for help? please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Additional Information regarding your experience with the HTZ9F:

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Bar that brings better sound for the sporting events and movies. The "verticle" feature is cool bringing sound coming from above your seat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DependableComputer,

      Amazing! We're thrilled that you are enjoying the sound quality of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially looking for an outdoor speaker but when I tested this one out, i fell in love with the sound quality. It has an option for music or for when watching regular TV along with other handy features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great SOundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sound from this soundbar. Will not produce Atmos like ceiling speakers and dedicated speakers but passes the wife test on ease.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi evets88,

      Thank you for the 5-star rating! For how to playback the Dolby Atmos contents, or how to connect the TV and the components

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-z9f/articles/00194917?model=HT-Z9F&category=sound-bars-home-theater-systems-sound-bars-surround-speakers

      With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the matching rear speaker and the sound quality is great and the sub is awesome also. Overall great product and built in Chromecast is really nice too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jhav, Thank you for purchasing the Sony HTZ9F and for completing the setup. We're very pleased to hear you're enjoying the great sound quality of the unit. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Bar ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Sound Bar sounds really great with the TV. Additionally, I was able to eliminate a lot of wires and it is very useful being able to connect other devices via bluetooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy,
      Awesome! We're glad that the soundbar is great addition to your setup. Good to know that you like the wireless connection. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Not able to figure out why the sound turns off sometimes. Wireless I guess is not the best choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonycustomer,
      Thank you for purchasing the Z9F Dolby Atmos soundbar. While we're glad that you like the sound quality of the Sounbar, we regret to hear that you're experiencing sound issue. We'd like to help troubleshoot and isolate the issue. Please follow the steps on the link below for sound related issue: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00023449
      https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00184821

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great addition to the TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing --- such an improvement over the built-in speakers. Totally multiplies the impact of my favorite movies. Music streamed over the TV is deliriously immersive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle,
      Amazing! Thank you for sucjh great review. We always strive to provide the best sound quality and features with our Sound Bars. We're glad to hear that you are enjoying your new HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Love the "preprogrammed" buttons for various sound options such as cinema, music, sports. I did not purchase the additional rear speakers initially but am considering doing so to enhance sound even more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 3.1 Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as an open box item and it works great. Had to purchase the remote separetly due to the fact that the original couldn't be located. Great sound. very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clay,
      Perfect! We're thrilled to hear you are pleased with your purchase. Great to know that the HTZ9F works great particularly with its amazing sound. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    FlaBoi90

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and features. I brought it with my new Sony Bravia XR A80J and they work great together. Also the bundle deal I got when I purchased was a great deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,
      Awesome! We're glad you like the great deals that comes with your Sony devices. Nice to hear you are enjoying the sound and features when connected to your Sony TV. With HTZ9Fmax 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go along with my new Sony X900F tv. I purchased at Best Buy. Hook up was painless and instantly paired with television. Sound is unbelievable for such a small device. I would def purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Rear speakers

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and clarity. Voices are very clear. The sub has an awesome punch you can feel anywhere in the room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thedeadant,
      Many thanks for the 5-star rating! We're pleased to hear you are enjoying the great sound, voice clarity, and bass with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good sound for what it is. Replaced a complete surround sound system. I like the lighter footprint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Commodore64, Thank you for upgrading to your new Z9F Dolby Atmos soundbar. We're glad you like the great sound quality and compact design of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Rear speakers

    Rated 4 out of 5 stars

    good, but expensive. The remote woofer helps.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but expensive. The remote wireless woofer helps. Not the most expensive so I guess you get what you pay for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennyC,
      Thank you for purchasing the HTZ9F. We value your opinion with regards the price but rest assured that you will not regret purchasing the soundbar! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The depth of sound is amazing. Very easy to install and connect to using bluetooth. I have this in a large living area and it can easily fill the room with sound. Definitely movie theater quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound. The option for voice is excellent.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Hi-Res sound Bar is outstanding. Sound is phenomenal and it looks great mounted on the wall. The Geek squad tech was amazing with the installation. We love it. The sound options are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My ownership's experience of sony ht-z9f soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the best soundbar at its price range. Both listening to music and watching movies are great in this soundbar. I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahmed, we're glad you love our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works get, I am not a big sound guy by my buddy convinced me to get this. I love it, when i have friends over they compliment about the sound coming from the speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Great! We're pleased to hear that you like the sound quality of your soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! Erin Sony_US