Customer Ratings & Reviews
- Model:
- HTZ9F
- SKU:
- 6201448
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound great (still dialing it in)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great out of the box, especially at louder volumes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AverageDad,
Awesome! We're really glad to hear you're enjoying the great sound quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Nice sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good. My husband really likes it. I would say it does help with his being able to hear better.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sounds for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is one of the best sounding for its price point. Not too much and not lacking at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corvetteman123,
We're thrilled to hear you're satisfied with the overall performance of your our Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Sony sound bar system
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive purchased many sound bars but this one is far superior to all the others. Easy to install and simple operations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dishwasher, Thank you for your feedback on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin
- Pros mentioned:Rear speakers
Sony sound bar and wireless speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar and subwoofer work great. I added the wireless Sony speakers that were designed for this sound bar and they work perfectly together.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobHarrington,
Awesome! Thank you for sharing your experience on the Z9F Dolby Atmos soundbar. We're glad that you are enjoying your setup. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great Convenience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A massive sounding bar that is ideal for small/mid sized rooms. An easy recommendation if only it was a tad bit cheaper.
I would recommend this to a friend - Pros mentioned:Sound quality
Happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my Samsung surround sound with this Sony sound bar. The Sony is way better by far. Great sound.
I would recommend this to a friend - Pros mentioned:Easy setup
Super easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up with the matching Tv. Sounds is decent but not amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, Awesome! Good to hear that you like the ease of setup and audio quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Good speakers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds great! I recommend getting the rear speakers to complete the full surround sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Packs a punch for small device
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound form a smaller unit! Sony sound is always good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yanksuvafan,
Thank you for such a great review! We're delighted to hear you satisfaction with the great sound quality of the Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
love the power and clarity of the sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the sound, it drives my dog crazy he thinks there are people in the house and starts barking but I love it sounds great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rg0071,
Awesome! We're glad you like the powerful and amazing sound of the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Amazing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar as a package deal with the Sony T.V. I bought and it was the best decision ever. The sound is amazing, movie nights are so much better now and fun
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding soundbar. Highly recommended. I am more of a traditional surround sound person but with this soundbar and the rear wireless speakers I don't know if I'll go back
I would recommend this to a friend - Pros mentioned:Sound quality
Definite Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great sound bar with plenty of power and easy hook up recommend the back speakers for that awesome sound of theatre quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nomorepain,
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony and enjoy your soundbar!
Regards,
-David
- Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system. Love all of my Sony products I recently purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Omiemac, Fantastic! Good to know you love your new Sony HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam
- Pros mentioned:Easy setup
Great sound system for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar. I added 2 extra speakers at the end to enhance the experience. I am enjoying the enhanced sound effect with my SONY XBR930E. It is easy to set up as well.
I would recommend this to a friend - Pros mentioned:Rear speakers
sound is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great best to plug in the wires not use the blue tooth. had some troubles setting this up. read the manual.
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds better than you would think
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good space saving system and has a full sound. Recommend purchasing rear speakers for best surround sound experience.
I would recommend this to a friend - Pros mentioned:Easy setup
Sounds Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy setup and sounds great. Improves the experience when watching movie or television year. Nice size remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sph422,
Thank you for a perfect rating! We're thrilled to hear you like the great sound, easy setup and supplied remote of your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Lack of sound adjustments
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar along with the X900H 75" TV. I have not been able to find a way to adjust basic sound settings like bass and treble. It seems the sound bar menus themselves do not even have the option. So, I tried using the few presets (cinema, music, game, etc.) on the sound bar remote and those do not work either. The display on the sound bar shows "not use" when I press any of the sound preset buttons. Also, in Sony's infinite wisdom, all the options on the TV for advanced sound settings within the “sound customization” menu are greyed out because I am not using the TV speakers. Long story short is that I have a sound bar that Sony is basically refusing to allow me to adjust the sound at all, except for volume. Sony needs to go back and do a software update for the TV so people can use the advanced sound settings. I paid way too much for essential controls to be unavailable. The sounds is honestly not clear enough, I was simply looking for a way to increase the treble. Unfortunately, it's too late for me to return this. I may just disconnect it and use the TV speakers; at least I could gain control of the sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ecd1974,
We regret to hear that you are having sound adjustments issues on the HTZ9F. We'd like to help and make this a better experience. The sound mode does not appear on the TV screen while the TV input is selected. You can enjoy pre-programmed sound effects that are tailored to different kinds of sound sources however the sound mode function is disabled in the following conditions:
– [Sound Effect] is set to a setting other
than [Sound Mode On].
– Chromecast built-in is used.
– Amazon Alexa is used.
– The wireless multi room function is used.
– BLUETOOTH device is connected in.
BLUETOOTH transmission mode.
– Test tone is emitted.
For reference with adjusting the sound, please check the manual on pg. 49 https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris