Customer Ratings & Reviews
- Model:
- HTZ9F
- SKU:
- 6201448
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Rear speakers
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are less expensive options. But I wanted BETTER. This one is. No regrets. 0. It's Sony. Love I can add the rear speakers and I did. The vertical mode though... :)
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new sound bar. We have been wanting this for a long time and finally got it. It sounds amazing and so clear. Def recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stuff,
Congratulation with your new soundbar. We're thrilled to know that you love the amazing sound quality of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Easy setup
The best sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works greats with my 4K TV, Wireless Subwoofer works great,10 min. to set up, the prize is real good.I research for three months.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseJames,
That's great! It's nice to hear you find the sound quality of our Z9F Dolby Atmos soundbar the best among other models, and it perfectly matches your 4K TV. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing Sony!
- Romeo
- Cons mentioned:Connectivity
Greatness
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is overall fantastic but there is connectivity issues every now and again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xJustJoshie, Thank you for the feedback on your experience with your HTZ9F. We're glad to hear you like the overall sound quality of your new soundbar. To ensure optimal Bluetooth connection, please follow the guidelines and steps below:
Bring this system and the
BLUETOOTH device closer together.
Make sure this system is not receiving
interference from a wireless LAN
device, other 2.4 GHz wireless
devices, or a microwave oven.
Remove any obstacle between this
system and the BLUETOOTH device,
or move this system away from the
obstacle.
For further assistance, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
EXCELLENT additional SOUND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The additional sound from the sound bar and speakers is GREAT. You will love this "movie theater" sound in your own home. We love ours!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas,
Awesome! Thank you so much for the 5-stars review and for sharing your wonderful experience with your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for purchasing our Z9F and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Looks sleek. Sound is great. I did not think we needed it as the TV sound was "good enough" but it does add to your watching experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Better than TV Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than TV Speakers but don’t feel its worth the $700+ price tag. Definitely enhances movies, most TV and sports as well. When I asked the salesman difference between $700 soundbar and a $300 soundbar, I was told the sound would be so much better. Not so sure. Would recommend spend no more than $300.
No, I would not recommend this to a friend - Pros mentioned:Easy setup
Top tier soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar! Quality sound from a quality company! Easy set up and makes all entertainment that much better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xvault,
Thank you for a positive feedback! Glad to hear we've been able to to give you a great deal. It really makes our day to find out that our customers are satisfied with our products. Nice to know you love the great sound and easy setup with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Excellent sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several sound bars and this Sony is the Best of the three I own. Very clear sound and the base is amazing! You will love it. I recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, TechLover!
We’re glad you like the product! Thank you for choosing Sony!
~Zac
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my living room wanted surround sound with bass purchased sony back speakers along with this and it sounds great. Does not disappoint.
I would recommend this to a friend - Pros mentioned:Sound quality
WoW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WoW!!! Incredible sound quality and syncs perfectly with the Sony TV. Crisp sounds and great features. Could use some deeper bass or might just need some adjusting.
I would recommend this to a friend - Pros mentioned:Dolby atmos
Outstanding soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar sounds amazing! The first time I heard this at a demo in store I was blown away. Dolby atmos feature is great, sounds like everything is coming at you!!
I would recommend this to a friend sound-bar know if it’s working right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think geek squad set it up properly because the voices in the programs or movies are very low. I have to turn it up to hear the dialogue clearly which doesn’t go good with my downstairs neighbors. Of course I think the salesman was letting me listen to the higher end model and selling me the cheaper sound bar. Kind of like bait and switch but the product is very good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Soundbar, Thank you for the feedback on your experience with your new HTZ9F soundbar. We suggest turning on the VOICE function by pressing the Voice button on your remote to make the dialogs clearer without turning the volume all the way up. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Overall Quality sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound while watching sports- a few lags with optional wireless speaker system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NayD,
Awesome! We are thrilled to hear you happy and satisfied with the outstanding sound quality of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
To avoid some issues when using the soundbar with the wireless rear speakers, you may try following the steps on this link https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00200429.
Please also ensure that your system is running on the latest firmware version https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/downloads/00016893.
If this does not help, please email us at [email protected] with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Boom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little hard to pair up but very good once done. Have not done much special things yet but will get to it. Good choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigguy, We are happy that you were able to set up your new Sony soundbar and having a great time with it. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for trusting Sony! -Vincent
- Pros mentioned:Sound quality
Sony Sound Bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Had a little difficulty with initial set up but well worth it. Pricy, but you get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thank you so much for the 5 Star review & feedback! We are truly happy to hear you are satisfied with the outstanding sound quality and overall performance of your new Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing Sony!
- Romeo
Not the quality I would expect from Sony
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product hoping it would be a nice upgrade from my budget Vizio SB-3251 Soundbar 5.1 that I bought in 2017 and pair well with my Sony TV. I even purchased the wireless Sony speakers to complete the 5.1 setup. I really wanted to like this system, but I just couldn't. With the exception of the larger subwoofer that the Sony system has, the sound delivered by the Sony system I paid $1200 for (and the Sony Wireless speakers are certainly not worth even half their price), was no better than the Vizio I paid $200 for three years ago. I also own a Samsung Q6 Harmon Kardon Soundbar set that was quite a bit less than this Sony and performs much better, especially with the Atmos sound. I also had issues with the Sub cutting out when it had a clear line of sight to the soundbar and I made sure there were no routers interfering as they suggest on their site. I also toggled off various other thing that they suggest on their forums, but no luck. This could be a decent purchase for someone upgrading from TV speakers, but if you are looking for good value for your money, look elsewhere.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi COFFEEBYDESIGN2014,
We regret to hear what happened. We'd like to help troubleshoot the issue and make this is a better experience for you. Make sure that software is updated as it helps the overall performance of the soundbar. If the sound skips on cutting out on the subwoofer, please check the following that may resolve the issue:
If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.
If there is an obstacle between the main unit and the rear speaker, move or remove it.
Locate the main unit and the rear speaker as close as possible.
Switch the network connection of the TV or Blu-ray Disc player from wireless to wired.
You may also open this link troubleshooting steps to follow for reference: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00223961
For better assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Regards,
Kris
- Pros mentioned:Sound quality
Good sound terrible wireless sound connection
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, when they work. The wireless speakers cut out constantly. Chromecast works only on WiFi not enet. I'm a long time Sony owner and I'm very disappointed.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because my other sound bar gave out. Extremely pleased with the quality and sound. Very good for price as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyle,
Thank you for such a great review! This is a great choice of an upgrade. We are very pleased that we were able to meet your expectation with the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its great sound bar of sony and has atmos Sound that
I would recommend this to a friend