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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,475 reviews
  • Cons mentioned:
    Pricey

    Rated 1 out of 5 stars

    Unsure about geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to say it was banging, in the store, it sounded great, but when i had best buy geek squad come out to set it up, and install it, the tech broke it. So i can say it looks nice, and appears to be solid. I since returned the sound bar, dove almost 2 hours round trip out of my way for the credit. We are talking about a 1000 dollar sound bar. (954 with tax)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best speaker. Absolute value for money. Comes with wall mount support as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AK2020, Perfect! Thank you so much for sharing your awesome experience with our Z9F Dolby Atmos soundbar! We're extremely pleased to hear it suits your needs and expectations. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you so much for the 5-stars review & feedback and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new TV. Smaller in size than my old sound bar. Like the Bluetooth capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my TV. I got a great deal package with the TV and sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adri,

      That's awesome! We're really happy to hear you were able to get a great deal package together with our Z9F Dolby Atmos soundbar. We're also happy you're satisfied with the fantastic sound quality of your new soundbar. Purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service across the entire staff that works there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MYOWNHOMETHEATER,
      We're glad to hear you great shopping experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for purchasing our HTZ9F soundbar and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Sony! It’s been great and plays seamlessly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bako, Thank you for your feedback on the Z9F Dolby Atmos soundbar. We're pleased to hear that you are enjoying your new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar. Synced up easily to my Sony tv. Crisp clean sound. Very happy with the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adds a whole other level to the experience. Could not imagine watching movies without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound/setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an older LG sound system. Very happy with it thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mrajg, it is nice to hear that you are happy with your product. You will never regret this purchase. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this sub actually scared me when i was watching a movie, i was not expecting that punch, amazing audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with my new TV and the sound is great. When I run my music through it I can shake the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Now I need to get the back speakers. Hope the price goes down soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has great sound and can be heard all around the room. It’s a must to get a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar with great bass make sure to get rear speakers tho just not as clear or as loud as the ht500

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is like you in a movie theater grest sounds and works with Alexa

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donv1511, we're glad you like the sound quality of our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a large room. You don't have wires running all over the place

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wifi, Awesome! We're glad that you are enjoying your new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp, clear and pairs flawlessly with my 85” Sony X900F TV. I love this sound bar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tonyb, Thank you for your feedback on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sound bar i have heard yet, like the clarity of the soud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ibarra77, We're glad that you like the sound quality of your soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sound bar makes a world if difference in the way I watch movies and play my video games (xbox 1 x)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well and integrates nicely with the TV.

    I would recommend this to a friend