Customer Ratings & Reviews
- Model:
- HTA3000
- SKU:
- 10101552
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Great bar.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems a little weird to have to turn the volume up so high I guess it just has a bigger scale than others that I have used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterS,
Thank you for the purchase! We're glad to hear that you like the soundbar. Thank you for choosing Sony!
-David
Sound problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are having one problem with the sound bar. The sound bar keeps switching from tv speakers to sound bar and back again. When this happens the tv goes black! This happens several times a day! Now this morning the sound went out completely and we had to restart the system to get sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnE, we're sorry to hear that you have an issue with your Sony unit. Please make sure that the HDMI cable is securely connected to both the TV and the sound bar. Use the HDMI ARC/eARC port on both devices if available. Restart both the TV and the sound bar. You can do this by unplugging them from the power source for a few minutes and then plugging them back in. Please follow this link for more details:
https://www.sony.com/electronics/support/articles/00014997?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Just ok. Shop around.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more. Voice clarity -the main reason I got a soundbar- is lacking. Yes, it is better than the speakers in my Sony tv (. 85 inch Bravia) but it certainly does not make me say “wow, I’m glad I spent that $$ on this thing”..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi justcuthecord,
Thank you for the review. The sound quality will depend in the source that you're playing. Please check this article on how to isolate and resolve your issue.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/articles/00250222
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Sony Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The initial soundbar was defective. But the replacement seems to work just fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PCDisappointed, We're glad that the replacement works fine. We appreciate your feedback and thank you for choosing Sony. Erin
What a difference!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added to my 65 inch Toshiba Smart TV for the bedroom. Great addition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamesK, thank you for the great score! We're delighted to hear you're enjoying your new HTA300 soundbar! We're pretty sure it is the best addition for your bedroom set. Thank you for choosing Sony. Best regards, -Jenn.
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great sound bar and easy to set up. I have a Sony Bravia TV and the sync was practically immediate. Our sound is so good and we got a good Black Friday deal so felt like we didn’t overspend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanH,
Amazing! We're glad that you are enjoying the sound quality of the soundbar and how it works well with your Sony TV. It's also great that you had an easy time setting it up. The HT-A3000 immerses you in authentic surround sound with a center speaker for clear dialogue and a built-in dual subwoofer for impressive power. With optional rear speakers, it supports 360 Spatial Sound Mapping, so you can lose yourself in your favorite movies, TV shows and music. Thanks for choosing Sony!
-Ralph
Colors are fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Bought a sound bar to improve the audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello hlb1! We're thrilled to hear that the HT-A3000 has met your expectations. Thank you for sharing your fantastic experience and for choosing Sony! - Romeo
Added the sub also
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 2.1 system but never opened the box and switched to the 3.1 and bought the subwoofer as well instead. Only complaint is the sound level has to be way higher with this system than with the regular tv prior to adding the sound bar. Like 3 or 4 times higher.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BruceM,
Thank you for the 5-star rating! The sound volume will depend in the source that you're playing. Live and breathe your favourite movies, TV shows and music with the HT-A3000. Using the soundbar alone, you’ll experience authentic 3.1 channel surround sound with S-Force PRO Front Surround and Vertical Surround Engine. Or you can add optional rear speakers to enjoy 360 Spatial Sound Mapping with multiple phantom speakers. Thank you for choosing Sony!
-David
sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound bar is great, but it wont stay connected to the subwoofer and wont connect to the rear speakers at all unless its in test mode
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IanH,
While we are happy to hear that you like the audio quality of your HTA3000, we're sorry to hear that you are having problems with the connectivity of the soundbar and the subwoofer and rear speaker. Please allow us to help. Kindly check these helpful links.
Make sure that the unit runs to its latest firmware version for optimal performance. You may check these links for the firmware update.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/software/00285642
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525200.html
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525536.html
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525537.html
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the :
We sincerely apologize for the inconvenience and hope to speak to you soon to resolve this issue.
Regards,
Marco
Sony - HTA3000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Item Sony quality and reliability once again
I would recommend this to a friendBrand response from SonyListens
Posted .Hello dagrph, thank you for the 5 stars! It is most rewarding to hear you're enjoying the HTA3000 exceptional sound quality. Thank you for trusting Sony! Sincerely, -Jenn.
Do more research first
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have picked a 5.1 or better this is ok with the rear speakers but on its own it doesn’t even feel like it’s in stereo
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Captainron5, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. You can follow this link to isolate the issue:
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525334.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The HTA3000 immerses you in authentic surround sound with a center speaker for clear dialogue and a built-in dual subwoofer for impressive power. With optional rear speakers, it supports 360 Spatial Sound Mapping, so you can lose yourself in your favorite movies, TV shows and music. Thanks for choosing Sony! ~Earl
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful performance worth the money that was spent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, LaneishaC,
Thanks for the review and the 5-stars rating! We are excited to hear how much you are enjoying your Sony Soundbar! With the HT-A3000, music comes to life. 360 Reality Audio puts you in the middle of the concert, studio session, or whatever you’re listening to, for a totally immersive experience.
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Coach
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and I am glad I made this purchase..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coach,
We're thrilled to hear you're loving the HTA3000 soundbar! We hope you have amazing moments with it. Thanks for choosing Sony.
-Aldair
Hitesh Shah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like we are theater, Sony is best, love all Sony products, no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NiteshS,
Thank you for the purchase and we are honored to have customers like you. We're glad to hear that you like your new Sony soundbar. We appreciate the loyalty and thank you for supporting Sony!
-David
I should've returned it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It disconnects often or doesnt turn on at all with my Sony A80L. I have zero faith that I'll have sound when I power up my tv. I'm past the return period. Dont make my mistake. Also the "tv center speaker mode" creates an annoying ground loop hum that is a known issue with Sony customer service. But Sony wont replace or fix it. The sound with the sub is good but it doesnt matter when a product is this unreliable. I've gone through the troubleshooting links.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Bfam,
We're sorry to hear that you are encountering some issues with your Sony HTA3000. This is not the news nor the experience we want you to have. Please allow us to help and turn this to a better one. We would like to know more about your concern and isolate the issue. For the meantime, you may try these troubleshooting steps to fix the issues.
Connect a Sound Bar to Your TV
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/articles/00014997
The speaker system does not turn on even when the TV is turned on.
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525202.html
When Your TV Has the S-CENTER SPEAKER IN Jack
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525148.html
Troubleshoot Soundbar Bluetooth pairing issues
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/articles/00260902
You may also try this troubleshooting for the TV.
BRAVIA TV troubleshooting guide
https://www.sony.com/electronics/support/articles/00200862?utm_source=glean
If all these will not resolve the issues, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are more than happy to assist you..
Regards,
Marco
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little confusing to hook up; it is probably an issue with me rather than the item.
I would recommend this to a friendGood affordable option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because our TV is a Sony and we thought the connection would be simple.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SteveP,
Thank you for purchasing our Sony HTA3000 Soundbar and for the feedback. Adding this to your Sony TV will surely enhance your viewing and listening experience. To help you connect your new soundbar to your TV properly, you can check these helpful links.
Connect a Sound Bar to Your TV
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/articles/00014997
Connecting a TV Compatible with ARC/eARC
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525138.html
Connecting a TV That Is not Compatible with ARC/eARC
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525146.html
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Marco
Great customer service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works as described. The sales staff person was fantastic. He was knowledgeable, easy to speak with, and described the technical aspects of the TV in terms we could understand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesB, Excellent service! We're also glad that you are enjoying your purchase. The HTA3000 immerses you in authentic surround sound with a center speaker for clear dialogue and a built-in dual subwoofer for impressive power. With optional rear speakers, it supports 360 Spatial Sound Mapping, so you can lose yourself in your favorite movies, TV shows and music. Thanks for choosing Sony! Erin
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough. The sound bar is easy to install. But it does not get loud enough.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JonH,
While we're glad you like the easy installation of the unit, we are sorry to hear if you find the HT-A3000 doesn't get very loud. Verify if it happens from all sources such as apps in the TV, USB or Bluetooth. If not, it may be an issue with the source. If you haven't yet, please follow the steps below
- By pressing SOUND FIELD to turn on the surround effect, the speaker system upmixes audio signals, and sound is output from all speakers.
- Increase the volume of the Soundbar using the remote control.
- Turn off the Night Mode setting. On the Soundbar remote control, press the NIGHT button to turn off the Night Mode setting.
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525531.html
In any case that you need our assistance, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number
If you want to expand your audio system and get fuller, richer sound, we also recommend to take a look at our optional subwoofer and rears accessories. Two subwoofer choices (SA-SW3 and SA-SW5) and a set of rear speakers (SA-RS3S and SA-RS5) are optional equipment designed to help you enhance the immersion of your content. Thank you for sharing you feedback! -Jess
…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy operating. Not satisfied with purchase,
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Kathy,
Thank you for considering Sony products. We are sorry to hear that you found the operation of the HTA3000 to be challenging and that it did not fulfills your requirements. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.
We would be grateful for the opportunity to work together in addressing any challenges you may have faced. To help us gain a clearer understanding of your situation and determine how we can assist you, please contact us via email at socialsupport@am.sony.com. We kindly request that you include the following information in your message:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred