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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 292 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 292 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headset substitute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Comfortable. You will forget that it is on. Works well with hearing aids that make it difficult to wear regular headset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian,

      Perfect! We're glad that you like the fit and comfort of the neckband speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    better for single person then home theater system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better sound then expected. if you live alone and dont need a home theater system this was better then mine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the HTAN7 wearable speaker exceeded your sound expectations. It’s wonderful to know it’s a great fit for your lifestyle, especially when a full home theater system isn’t necessary. Your feedback truly encourages us to continue delivering quality products that enhance everyday experiences.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable! Completely solved my issues with my soundbar, and much better than wearing headphones. I wish I’d discovered this sooner,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldW!
      We are excited to hear that the HT-AN7 was the perfect solution for your home audio needs and a great alternative to wearing traditional headphones.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    reiew

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hoping I could hear the TV better while watching with my husband. My problem is that there is a slight echo if the tv is not turned down enough that I can't also hear it. My brother uses his successfully so maybe I can get used to it. I do like it if I am the only one listening in the room. Very clear and distinct if tv is turned low enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylS,

      We are glad to hear you are enjoying the clarity of the BRAVIA Theater U! Regarding the echo when using it alongside your TV speakers, this is often caused by a slight processing delay between Bluetooth and the TV’s internal audio. If you have a compatible BRAVIA TV, we recommend checking for an "A/V Sync" or "Bluetooth Delay" setting in the audio menu to align the sound. Alternatively, connecting via the included wired transmitter (if applicable to your setup) can significantly reduce latency compared to a direct Bluetooth connection.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A Fun Gadget For Home Theater Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lovely addition to a home theater experience. It provides you the sound of using the television without the external noise. Perfect to keep noise to a minimum without having to wear headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Eddie,

      Thank you for choosing Sony!

      We're elated to hear that the HTAN7 has become a wonderful part of your home theater setup. It’s rewarding to know it helps you enjoy clear sound while keeping noise to a minimum, all without the need for headphones. Thank you for sharing how it enhances your viewing experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headset for listening to music while having surrounding awareness. It can also act as a speaker audio is also nice; great battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the phenomenal review, Kens!

      We’re so glad you’re enjoying the unique experience of the BRAVIA Theatre U! It’s great to hear that you're loving the combination of high-quality personal audio and situational awareness. We designed this wearable speaker to be the perfect blend of immersive sound and all-day comfort, so hearing that the battery life and "speaker mode" versatility are working well for you is awesome.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds without damaging your ears very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseA, we are thrilled to learn that you are enjoying the HT-AN7, appreciating its excellent sound quality and finding it very comfortable!

      The HT-AN7 is designed to deliver an immersive audio experience, featuring 360 Spatial Sound Mapping.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have with Bravia TV's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying new Sony Bravia line TV's then this neck band is a must buy. It sync so well with new TV's and does not require any additional transmitter which is needed for older bravia models. You can have different sound leval and at same time TV can have different sound lenel and you have a option to mute the TV voice. It sounds like you are sitting in a cinema hall awith its 360 surround sound technology. Its fun to watch movies with this neckband on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gr8sai, Awesome! We are so glad to hear that you are enjoying your new HTAN7! Thank you so much for choosing Sony and for your awesome feedback! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, I love how I don’t have something directly in or on my ears. Others around me cannot hear what I’m listening to so it’s great at providing a quiet space for my daughter while I listen to music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, MandEm!

      We are so pleased to hear you are enjoying the great sound and the unique comfort of your HT-AN7 personal neckband speaker!

      It's fantastic to know that the design allows you to enjoy your audio without having anything directly on or in your ears. We specifically engineered this speaker to deliver a rich, personal sound field that doesn't disturb others, so it's incredibly rewarding to hear that it's successfully providing a quiet space for your daughter while you enjoy your music.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth a look!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing! Perfect for movies, especially when the family is asleep but you still want to crank up the volume!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanM!
      Thanks for sharing your feedback with us!
      It is most rewarding to hear that your new neckband speaker is working out so well for your late-night movie marathons.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good not Great Movie Theater Like Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good movie theater like experience, using it at night when I have to be quiet for others sleeping. Lacking Bass though. Not as good as my Home Theater Headphones by JVC, but a fraction of the cost. Good enough when purchased on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nauticus,
      It is great to hear that the HT-AN7 gives you a good movie theater-like experience and that it's working well for your quiet, late-night listening needs. We also appreciate your comments regarding the bass and we will certainly take that feedback into consideration.

      This sound system uses our unique 360 Spatial Sound Mapping technology to create multiple phantom speakers all around you, making the sound feel like it's coming from every direction.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    A HIGH END portable speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sounding portable speaker I've ever heard. I've used monster boomerang speakers. The difference is like drinking muddy water compared to filter fresh water. Also continuous use the battery lasted over 22 hours and still had 20% left.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Dgunn454!

      It is incredible to hear that the HT-AN7 is providing such a clear "fresh water" listening experience compared to what you were using before. We’re also very impressed to hear you’re getting such stellar performance out of the battery!

      Thank you for choosing Sony and for sharing your experience!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Theatre U

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality,Bass responce is amazing! Most especially helpful to those who may have a bit of hearing loss as the means of delivery permits excellent sound at a volume which never disturbs others in the room

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good alternative to headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and more comfortable than headphones for long computer meetings. Waiting to try it for the TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobWhite, Amazing! We're very pleased to hear you like great sound quality and comfortable fit of your Sony BRAVIA Theater U. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wearable surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my mom who is in her mid 80's. Even with the TV at a very high volume she would miss parts of dialog. Any time characters would whisper, she'd say "what did they say". Now she's hearing everything including all the nuanced sounds that she likely hasn't heard in decades

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jrjd! Thank you so much for taking the time to share your experience with the HT-AN7!
      It brings us great joy to hear that your mom is now able to enjoy her favorite shows without missing a single word.

      Our HT-AN7 features advanced audio technology that enhances dialogue clarity and brings subtle sounds to life, ensuring a richer and immersive listening experience.

      Thank you for choosing Sony and we hope your mom continues to enjoy her newfound audio experience!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound works seamlessly with Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own Sony TVs and it works seamlessly with them. The sound is great, and as I get older, I appreciate being able to have the speakers right next to my ears. One drawback, it moves on your neck, so it's not a great speaker if you're trying to do chores. It's great if you're lying in bed though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better Hearing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot be more pleased with this accessory. First of all the sound quality is very good. But what I'm most pleased with is the ability to better understand the spoken word on TV programs(especially sports events where background noise would drown out announcer speech). I wear hearing aids and have constantly used sub titles. Now I'm sure it all depends on an individual's particular hearing issue, but for me it certainly has helped.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Bravia Theater headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall has great quality sound, definitely could use better bass, but very cool when it comes to watching movies and gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sikid,

      Thanks for sharing your review and experience with the HTAN7. Your feedback about the bass quality is greatly appreciated. Sound quality may vary depending on the source content. You have the option to adjust the equalizer function of the Sony Sound Connect app to fine-tune the sound quality to your needs. You may find this link helpful:

      https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001309098.html

      Hope this helps. In case you need additional assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first when I purchased this. I was quite surprised at the sound and spatial audio feeling it created. Awesome for late at night when you don’t wanna disturb your neighbors or the rest of your family. I keep feeling like I need to turn it down because I’m afraid of other people can hear it lol. Way to go Sony! Excellent product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCLfan,

      We're thrilled to hear you're loving the HT-A7 Theater U Wearable TV Speaker! It's amazing for enjoying TV content without disturbing anybody. The sound quality it offers is definitely worth it, even during the day. We hope you have amazing moments with it ahead!

      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It Works, I can hear more than before

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to your home entertainment system. I like to use it at night. It is much easier to hear, and I hear more when using it. Everything seems to pop. It fits okay. I wish the sides could mold around your neck as well, but it works very well. People with hearing aids will love this. It's so much better than turning up the volume all the way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeD,

      Thank you for the great feedback on the HTAN7 neckband! We're glad to hear it's making your nighttime viewing more enjoyable and enhancing your overall sound experience.

      We completely understand your wish for a more flexible fit, we'll pass that along. You're absolutely right; it's a game changer for those who use hearing aids!

      Thanks for choosing Sony!

      Best,
      Aldair Sony_US