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Customer Ratings & Reviews

$125.00

Customer reviews

Rating 4.4 out of 5 stars with 702 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality and the overall ease of use provided by this sound bar. Users also frequently highlight the simple setup process, convenient connectivity options, and the sleek design that fits perfectly in their space. While the product is highly regarded for its performance, some users noted that the bass output is somewhat limited and mentioned the lack of a visual display for volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 702 reviews
  • Rated 3 out of 5 stars

    Great for music, and some movies

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isnt that big of an upgrade, tcl ones around the same price sound better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RaiyanTEch,

      Thank you for the review, we are sorry the product did not meet your expectations. Regarding of the sound quality, make sure to use the different sound fields the Soundbar includes, such as Cinema or Auto Sound, which would enhance the experience according to the content displayed. Also, Voice Mode being turned on can make a difference.

      Here you can find the HTS100F Manual for further reference, specially on pages 20 and 21:
      https://www.sony.com/electronics/support/res/manuals/4727/4ed2c55c8d5b3e94a473f8213c971ccf/47274101M.pdf

      Hope you find this information helpful!

      -DiegoV Sony_US

  • Rated 1 out of 5 stars

    Send me an HDMI cable so I can use this product !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product in Minot ND. I live 125 miles away in a small town from this Best Buy store. Arriving home I have not been able to hook it up to my Samsung TV because in small print in the instruction booklet of the Soundbar, it states that a HDMI cable is not included. It should have been included. It is a necessary item to attach the Soundbar to my TV. Its too long of a road trip to drive in winter weather back to Best Buy in Minot.

    No, I would not recommend this to a friend
    • Brand response from Sony Team
      Posted .

      Hi xxxx,

      We do appreciate your time leaving us a review, and your feedback is well noted. Please be advised that if you have concerns or enquiry regarding your Sony unit,
      we actually have a support line which you can contact on 1300 137669. Just give us a ring and we will be more than willing to assist you.

      Kind Regards,
      Your Sony Online Team

  • Rated 2 out of 5 stars

    It's not the best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound not very good, no bass. It sounds like the television speakers just louder.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pick different one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works half the time. Cuts in and out. You have to unplug it and plug it back in to get it to work again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's OKAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK. I have a Vizio I purchased for less that sounds way better. I kept it n

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Soundbar and woofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak low quality and is extremely quiet when under 20 but way too loud over. Subwoofer does nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good as the remote and power button didn’t work also at times very hard to detect the BT devices, and the customer service was pathetic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality is NOT good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Toshiba television and the sound was awful. I bought this sound bar a Sony a week later. It did improve the sound. Howeverthe following week I bought a JBL any it was so much better for $60 more. I put the Sony in storage. I wouldn't recommend buying this particular Sony sound bar. I have another Toshiba TV and the speakers in that TV are far better than this particular Sony sound bar.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are not even. Commercials, music, clapping, anything other than speech are ear shattering, but dialog is still not clear . Must keep remote in hand to constantly change volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate that I’m stuck with this broken item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks sound quality and on top of that, it became defective after a month and a week so guess what that means, I’m out of the return policy window and now I’m stuck with something that doesn’t work. Stay away from this item. Or if you do buy it, sign up and pay monthly for the membership that allows you 3 months to return it because you will need it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probably the worst soundbar ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the worst soundbar ever, my Sony tv sounds much better than this thing, don't understand why is so big where it has 2 tiny speakers on each side, returned

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Get something better

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If you just looking for something simple you can go with this but nothing crazy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up , I ordered it in excellent condition which means all accessories included, this was missing the power cord , i called spoke with someone at the store they told me I would have to purchase one or send it back and reorder it , so i went to Home Depot and purchased the power cord

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    BASIC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I buy a sound bar without an external sub. This sound is so flat. My car speakers are better than this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is too flat, sounds like an old radio speaker

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Volume is an issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great volume. I send another brand back because of the same reason, but Sony is a trusted brand. I believe we could add speakers and would be happier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a slight difference between the speaker on my Vizio TV and this soundbar. I played music from my cell phone, but my little Altec Lansing H2O 4 speaker sounds better than this one. I returned it and bought a Samsung C43C soundbar from another store which is much better than the Sony soundbar.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don;t waste your money on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. This sound bar was a huge disappointment coming off of a Samsung 2.0 sound bar. I am giving this away to someone for free. If you're into immersive, dont buy. If you just want a tad upgrade to your tv, then this is for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crackling soundbar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar has a problem with sound “crackling”. I would never purchase this soundbar again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hundred bucks I’ve ever spent on anything the sound bar is a very good value Inn would recommend to all

    I would recommend this to a friend