Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$164.72

Customer reviews

Rating 4.8 out of 5 stars with 904 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 904 reviews
  • Rated 4 out of 5 stars

    Costumer Service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a PlayStation was offered a lot of help trading in device for new PlayStation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed the pro required an additional module to use disks. Seems like a money grab.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It was broken

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a open box saved some money got home the port or connection was broken had to drive it back got refund....it would probably be great if it worked but nope. Wasted money. Sure if it worked better. It's great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Come on Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have been included with the PS5 Pro. Corporate money games at play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a must

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must but it is unfortunate that you have spend extra in order to play physical disks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should be like 40-50 max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for this disc reader in my opinion cmon Sony!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to purchase separately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this item separately since the PS5 Pro does not include one and I have physical copies of games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shouldn't of needed this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't lile that i had to buy this just yo play my games that i have on disk from og ps5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony b.s

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know Sony makes me sick with the b.s brought this for the PS five Pro by the time it comes out the returning window for this will be over

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Consistently Missing Parts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality is fine. However, Best Buy doesn't check to ensure there are the mounting feet included as part of their "excellent" checkup. This has happened on multiple PS5 items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    open box disaster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box item that was damaged from the previous purchaser they returned a damaged disc drive and best buy just puts it for sale without checking. i will never purchase an open box item again from best buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee had great holiday spirit. And amazing service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud to many issues doesn't read new PS5 games no issues with PS4 games, trash.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would work for slim

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Doesn't work on all ps5 what a bull wat to make people go with other systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disc drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works on the new PlayStation 5, not compatible with first gen

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work for old PS5 digital

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work on old PS5. Since it didn’t work, i returned it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product shouldnt exist

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy but sony should just include this with the ps5 pro. Not happy about having to buy a disc drive for a pro console

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy Short Return Policy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this. It will overheat and bestbuy has a 15 day return policy. Went to Amazon.com

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 star because it shouldn't be sold separately.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a greedy company that doesn't care about consumers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy open box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box due to condition saying Excellent, product does not work, and has loose peices jingling inside of it.

    No, I would not recommend this to a friend