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Customer Ratings & Reviews

$101.47

Customer reviews

Rating 4.8 out of 5 stars with 897 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 897 reviews
  • Rated 2 out of 5 stars

    Shouldn't of needed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't lile that i had to buy this just yo play my games that i have on disk from og ps5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony b.s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know Sony makes me sick with the b.s brought this for the PS five Pro by the time it comes out the returning window for this will be over

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    open box disaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open box item that was damaged from the previous purchaser they returned a damaged disc drive and best buy just puts it for sale without checking. i will never purchase an open box item again from best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Consistently Missing Parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality is fine. However, Best Buy doesn't check to ensure there are the mounting feet included as part of their "excellent" checkup. This has happened on multiple PS5 items.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee had great holiday spirit. And amazing service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud to many issues doesn't read new PS5 games no issues with PS4 games, trash.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would work for slim

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Doesn't work on all ps5 what a bull wat to make people go with other systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disc drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works on the new PlayStation 5, not compatible with first gen

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work for old PS5 digital

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work on old PS5. Since it didn’t work, i returned it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product shouldnt exist

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy but sony should just include this with the ps5 pro. Not happy about having to buy a disc drive for a pro console

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy Short Return Policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this. It will overheat and bestbuy has a 15 day return policy. Went to Amazon.com

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 star because it shouldn't be sold separately.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a greedy company that doesn't care about consumers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box due to condition saying Excellent, product does not work, and has loose peices jingling inside of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive was faulty! Play dvd but not ps5 games! Best Buy want let me return for refund or exchange!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy install, works well woth PS5 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should this have been in the system already? Yes. But this is not a review of Sony, lets get to the product. It was not clear if this worked for PS5 Pro, it says “slim” version on it so had a moment scratching my head. But no worries, it was easy to install and works great with PS5 Pro. It comes with its own stands, make sure you dont forget them in the box, your system without the longer stands, in the famous line from Christmas vacation “aint gonna look right”.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Abit expensive but great fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t need a drive allt the time but prefer to have the iption when playing an older game. As the PS5 Pro is now discless, it’s great to add one as needed. Availability is spotty at best, but once I managed to get one it was easy to install and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S ALIVE PHYSICAL MEDIA IS ALIVE!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $79 plus tax, it's an expensive disc reader for games, but if you have physical media and grew up in the 90s, you know what, I mean Sony didn't include it with the PlayStation 5 Pro by choice and I'm glad they didn't or the console would me more than $699 I finally bought it and will enjoy my physical media would it have been better if it was in the box with the console yes sir but it ain't and it's not a big deal for me I have it know and will enjoy all my physical media on my PS5 PRO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use. Must have for PS5 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always treated me right. Even though my PS5 Pro wasn't in the best shape and would've liked a bit of a discount due to the condition of the product, this disc drive did everything it promised. It is very easy to install and onboard. Easy to use and the system automatically picks it up and uses it as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Must have if you like physical copy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed the disc drive along with the ps5 pro. It was a good investment, since some physical games are on sale for cheaper prices than digital ones. It was easy to installa and to activate as well.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 4 out of 5 stars

    An Essential and Flawless Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for expanding your console's capabilities.

    I would recommend this to a friend