Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Mid...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are decent but not great. They are good travel buds for gaming on the go with decent mic quality...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RANDELLT, thanks for sharing your honest feedback on the INZONE Buds.
We really appreciate you taking the time to let us know your thoughts. It sounds like they're hitting the mark as good travel companions for your on-the-go gaming with decent mic quality. But we definitely apologize that they are not living up to your expectations overall.
We're always looking for ways to improve the experience, and your detailed input is super valuable.
Thanks for considering Sony and for your feedback.
Sincerely,
Estefany
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box was exactly.As described in excellent condition works very well.LoveThe fact that sony made some earbuds instead of an actual headset
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, thanks for sharing your wonderful experience! We're thrilled to hear you're enjoying the Sony - INZONE Buds and its active noise canceling with personalized spatial sound that helps you stay on top! Your satisfaction motivates us to continue innovating and providing outstanding products. Thank you for choosing Sony. Best regards, -Dominick
Good earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for my PS5 the sound quality is good, and ear buds are comfortable also. My friends say my voice is clear when in a party. Not on the same tier as air pod pros and the price feels a little steep for what you get though. Overall satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, We're glad that you like the sound quality and comfortable to use. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Sounds Good But Constant Disconnection On PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure for PS5 but even using the dongle on PC, there are always disconnection issues. Some days are fine, the next the left earbud specifically disconnects and reconnects over and over, and other days both disconnect. Often times one earbud is "low battery" even when it's been in its fully charged case.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielaG, we're really sorry to hear you're having trouble with your INZONE Buds. We definitely understand how disruptive constant disconnects and battery confusion can be.
Here are a few troubleshooting steps that often help resolve issues like this:
1) Use the INZONE Hub PC application to check and update your WF-G700N to the latest firmware. https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
2) Try different USB ports, preferably on the front of your PC and move the transceiver away from USB 3.0 devices, other USB cables and metal objects.
3) Initialize the earbuds. Find detailed instructions here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
If you've tried all these steps and the issue persists, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate your review of our Sony product and apologize for your experience.
Sincerely,
Estefany
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price, glad it comes with the USB C connector.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keng0,
Thanks for taking the time to share your thoughts! We appreciate the feedback and we hope you have amazing moments with the Inzone buds!
Thanks for choosing Sony.
-Eliab
a bit finicky
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i first unboxed these and tried them, they had alot of problems. but after i downloaded the software on pc, they worked perfect and fixed alot of the problems ppl were saying. one thing to note though is that the software wouldnt recognize the earbuds until i connected it using a usb a adapter. the software app would not recognize the buds if i connected it directly into usbc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jonc, Thanks for sharing your experience with us. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. We are sorry to hear that you've had concerns but we're glad that you we're able to address them. We appreciate your comment/feedback regarding the recognition of the earbuds while using USB connection. This can help us improve in the future. Thanks for choosing Sony! -Craig
Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product sounds super great and customer service help you get everything really fast
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdgarP,
Thank you for choosing Sony!
We're thrilled to hear that your WF-G700N earbuds are delivering exceptional sound quality! It's fantastic to know that the Best Buy team assisted you in getting them so quickly. We hope you continue to enjoy your new earbuds to the fullest!
Best regards,
-Fred
Seem to be quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot mute from controller otherwise they are really good
I would recommend this to a friendGreat Buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and the service was very satisfactory
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SashaM,
That's great to hear! We're delighted you're finding the INZONE Buds to be a great product and that your service experience was very satisfactory. Enjoy your gaming!
Thanks for choosing Sony.
-Eliab
Inzone Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and amazing battery life! Must have for any ps5 gamer helps with noise cancellation and ambient sound has modes for both!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattC, we are delighted to hear you're enjoying the Sony - INZONE Buds! The active noise canceling, personalized spatial sounds and the 12 hours battery life helps you stay on top. We hope you continue enjoying the earbuds, thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Sony inzone earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ear buds great sound quality and design,highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jcline, Thank you for the 5-star rating! We're thrilled to hear you like the great sound quality and design of your Sony Inzone buds. Thanks for choosing Sony! -Sam
100x better than the ps5 specific version
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound AMAZING with the ps5. I would recommend these over the new PS5 Pulse explore. ONLY ISSUE with these is you have to have a PC that can attach a USB-C for the dongle to be able to asjust any of the settings for the PS5 like game/chat Mixer or the Equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zigwiglig, Thanks for the positive feedback. We're glad you like your new gaming earbuds. We also appreciate your feedback as if can help us improve in the future. Enjoy and thanks for choosing Sony. -Craig
Amazing headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the steel series ear buds and these blow those out of the water it’s not even close. The base on these are better than any headphones I’ve ever used
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderD, Awesome! Thank you so much for your incredible review! We're thrilled to hear that you love the Sony INZONE Buds and find them superior to others you've tried. Your satisfaction with the bass quality means a lot to us. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Sony Gaming ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony noise canceling ear buds are the best. They last hours and hours and make gaming better. Great for PC or PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, GrannyC,
Thanks for the review and the 5-stars rating! We are delighted to hear that the INZONE gaming earbuds have successfully met your needs! The INZONE Buds L1 processor ensures up to 12 hours of play, and a staggering 24 hours with the charging case. Dive into extended, uninterrupted gaming sessions, powered to outlast your competition.
Thank you for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Noise cancelling could be a little better but I use them with a PC so its usually pretty quiet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wattson Amazing! We're glad that you like the sound and noise canceling function. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Great buds!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because i got tired of always wearing a headset. These sound great and the surround sound works great on pc. I can say make sure you wear them properly. When i first put them in they made my ears hurt. I figured out how to put them in correctly and the fit great now!! The battery lasts the 12 hours they say they do. You can have long gaming sessions with these for sure. I cant recommend them enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBYGuy, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
Best gaming earbud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally find the best earbud for my steam deck. The 12 hours long battery life with a single charger is the best. The sound quality for game is amazing and it is also good for music with the right setting on EQ. Only downside is it can only connect through LE audio capable smartphone witch not suit with my iPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ming, we're glad you are enjoying your new earbuds! We understand your concern regarding LE audio of this WFG700N. The INZONE Buds can be connected via USB-C dongle provided. For iPhone 15 and above, you can connect the INZONE Hubs to iPhone USB-C port through the dongle.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
New Favorite Gaming Headset!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with these earbuds. The sound from them is more than adequate for gaming. I enjoy the convenience of the small USB-c dongle. I can easily move it between my PC, PS5, and Steam Deck. The programmable touch controls are a nice touch and are convenient. A lot of people seem to complain about the noise cancelling feature but so far I have found it to work great and is more than adequate for using in home while gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doulon, Thanks for the 5-star rating!. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Nice buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Essy to use. I like puppies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidY,
We're so happy to hear how much you're enjoying the Inzone Buds. It's great to know the sound and user experience it the mark. We'll take good audio and puppy appreciation any day.
Thanks for choosing Sony.
-Eliab
Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these earbuds for gaming, was a shame these don’t have more reviews for PC just for ps5 and phone Bluetooth use. But these are perfect for PC gaming, they are very easy to use and the noise canceling is amazing. I also really love the in app audio adjustments which accommodate to any game. Personally I give these a 10/10 and would HIGHLY recommend to anyone, Very impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG, Thanks for the 5-star rating! We're glad you are enjoying your gaming earbuds. We also appreciate your feedback regarding PC connectivity. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig