Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Good but needs changes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, with the right eartips they are very comfortable. Not compatible with phones or devices that don’t have a usb C. For use with a ps5, they work well but the volume can be low. You are not able to change the settings for voice and other sounds from multiplayer games, which can make it difficult to hear other people if the game has pound sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate,
We’re glad you’re enjoying the sound quality and comfort with the right earbud tips! We hear you on the USB-C limitation, they’re primarily designed for use with PlayStation 5 and PC gaming. It can be connected to other Bluetooth devices that support LE Audio. It can also work with other systems using the supplied USB transceiver. If you're experiencing issues with game audio overpowering chat on your PS5, adjusting the audio balance in the console settings could be a helpful solution.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for sharing your feedback!
Regards,
Jess
Solid earbuds with great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed! Sound quality is awesome and it works seamlessly with the Sony PS5. Excellent battery life and the built in mic is decent. Not great, but decent. Only small knock is the noise canceling could be better. Tough to distinguish when its actually ON or OFF, because either setting makes only a negligible difference. Still rate it 5 stars because of the sound and easy integration with the PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Best easy to use PS5 headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont wanna have a head dent and you want something fast connectivity and easy to use. I truly believe this knocks all the sweet walls. I recommend it. I use it for my ps5 and it works amazing! I had this for more than 2 years now and its still works as brand new!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dissatisfied, we're glad you like our product! Thanks for choosing Sony! -Carl
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using the older over the ear headset from Sony and needed an upgrade. I couldn't decide between these and the new pulse ear buds. I decided to give these a shot and wow, the quality of sound is amazing. The sound imaging when playing games is super clear. The battery life is really great as well. The longest game session I've played is about six hours and I still had plenty of battery left.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Tommy! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
A gaming must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for gaming for sure does not connect to iPhones without a dongle only down side really
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremiahM,
Thanks for the 5-star review! It's great to hear they're delivering on the gaming front! And thanks for pointing out the iPhone connection, definitely something to keep in mind for mobile users. Thanks for choosing Sony.
-Aldair
A must for PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like bulky headsets and couldn’t use my airpods with PS5 so chose these earbuds. Great sound and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HGGG,
Thank you for choosing Sony!
We're delighted to hear that you find them to have great sound and that they are comfortable for your use. It is gratifying to know that it has enhanced your experience and serves as an excellent alternative to earbuds!
Best regards,
-Fred
- Pros mentioned:Sound quality
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Christmas gift for my gamer husband. Must Bette than the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaP, Thiis is such a nice Christmas gift! We're sure that he is enjoying his new Inzone Buds. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good for sound quality but my ears are small so they were a little uncomfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieC, Thanks for sharing your experience. While we're glad to hear that you are impressed with the sound quality, we're sad to hear that you feel uncomfortable when using them.
Kindly check the link below. There are few tips you can perform to avoid discomfort while wearing the earbuds.
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273099.html
Hope this helps. Enjoy and thanks for choosing Sony. -Craig
Great if you only need to game for a couple months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on April 24th, 2025. Opened box- Excellent condition, product worked amazing, sound quality/connectivity/convenient, just to last me just about 4 months. One side of the earbud stopped connecting/charging, I have tried soft cleaning the charging connectors with q-tips but it just won’t charge/work anymore. For only having them 3 1/2 months I wouldn’t spend $120 on these again let alone for the new price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FathersMatterAlso,
We're very sorry to hear that you're experiencing an issue with your INZONE Buds after only a few months. That is certainly not the experience we want for our customers. Since your earbuds are within the one-year manufacturer's warranty period, our support team can help you with troubleshooting and potential next steps. They are the best resource to assist you with this issue.
Please contact our Sony Headphones support team for assistance at the following link: https://www.sony.com/electronics/support/audio-video-headphones
Thanks for choosing Sony.
Best regards,
Eliab
Good product but with limitation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product however I do have a question which I hope someone could answer for me. Can I able to tweak equalizer from Inzone Hub app from laptop to PS5 console for specific gaming? I know that other headset by Inzone such as H7 doesn't allow to do that transfer from PC to PS5 of custom equalizer. If not then I really do want Sony to implement for PS5 console to switch equalizer for specific gaming genre.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wardener007, thank you for your input. We are glad that you are enjoying your new INZONE Buds. INZONE Hub allows you to tweak your listening experience and equalizer of the INZONE Buds.
However, when connected to PS5, you will enjoy PlayStation’s 3D Tempest AudioTech feature for greater spatial expression. If you have more questions related to the PS5 setting, please connect to PlayStation support.
Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Not bad at all!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using earbuds for gaming. As good as I would expect from wireless earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roche, Thank you for sharing your feedback on the INZONE Buds. We’re glad to hear that your first experience using earbuds for gaming has been a positive one and that they’ve met your expectations for wireless performance. Happy gaming and thanks for choosing Sony! -Jess
Epic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is comfortable and adequate. The sound is perfect, as is when talking with my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Alejandrokmdza,
Thanks for the review and the 5-stars rating! We are delighted to hear that you are loving your INZONE earbuds! With up to 12 hours of play, and a staggering 24 hours with the charging case. Dive into extended, uninterrupted gaming sessions, powered to outlast your competition.
Thanks for choosing Sony, have an amazing day!
-DiegoV
Good product, could be better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds, a little hard to get used to controlling it (like the volume and noise control), and has a weird-ish way to connect to devices. Also hard to control the device from my phone with the Sony Headphones app. Microphone is also worse than DualSense controller on PS5. Could be better. I would recommend because it is a good price for average headphones, and if you just want some privacy on your PS5, these are a pretty good option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi camm, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with controls and mic of your Sony unit.
Regarding the control issues with the Sony | Headphones Connect app, this app is designed to help users quickly connect compatible Bluetooth headphones to your smartphones and customize audio settings. Please check this link for more details:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273062.html?search=control
Your feedback regarding the microphone is valuable, we will make sure to pass it along to the relevant team for further consideration. If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Inzone bud review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and has clear audio really good hearing movement in games like cod
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaidenH,
Thanks for the 5-star rating! It's fantastic to know the WFG700N are delivering a top-notch experience in gaming! We hope you have amazing gaming sessions ahead.
Thanks for choosing Sony.
-Aldair
Great till they break
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really enjoying these earbuds for longer gaming sessions recently. Noisy house so the noise cancellation was perfect and the mic did a good job of filtering out background. Would be five stars but the right one went out on me. I have to fidget with it in the case to charge and even after a full night it doesn’t come on or doesn’t register it’s no longer in the case.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mrflafam, Thanks for sharing your experience with the Inzone gaming earbuds. While we're glad that you are impressed with the noise canceling performance, we're sad to hear that you have issues with one of the earbuds. Make sure that your device is up to date to avoid any performance issues. Regards, -Craig
Exactly what I wanted!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are exactly what I was looking for! Super comfortable for long gaming sessions without the worry of leaving a dent in the top of my head!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Noah, Fantastic! We are thrilled that our product meets your needs and expectations. It's great to know that you're happy with the comfortable fit and excellent performance of your INZONE Buds. Thank you for your outstanding five-star review and for choosing Sony! - Romeo
Nicely paired with my Ally X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to pair with the rog ally x for traveling. Though it worked great my only issue was the Bluetooth connection, but you have to connected it with the receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VuthaC, Thank you for the positive review! We're delighted to hear that you like the amazing sound quality of your new Sony Inzone Buds. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great buds with great gaming sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sound works great on phone, pc and ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vb2183, awesome! We're glad you like the sound quality of our product! Thanks for choosing Sony. ~Earl
Good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use daily with no issues for pc would recommend for anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abraham, we are immensely pleased to hear that your WFG700N is being used daily with no issues for your PC! We are truly grateful for your recommendation. It's rewarding to know that its seamless performance is enhancing your daily computing experience.
Thanks for choosing Sony!
Best regards,
Stephanie
Good for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for his birthday. He seems to like them easy to use says the sound is good. He does have them connected to his PS5 with the included dongle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigboss71,
Very nice! Thank you for the 5-star rating! We're happy to hear that your son likes the sound quality of the headphones for his PlayStation 5. Thank you for supporting Sony!
-David