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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 374 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 374 reviews
  • Rated 5 out of 5 stars

    Great ps5 earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and the sound is more than good enough for gaming. I have had any connection issues and setup was easy. I haven’t done the customization with my pc yet, but I really haven’t felt the need to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Jeremy! We're glad that you enjoy your games with the Sony gaming earbuds. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Great quality sound and mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not conoatibale with all computers , but defintley great on console

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scooby,

      Thank you for sharing your experience so far with your INZONE Buds. While these earbuds may not be compatible with all computers due to their dependence on specific connectivity options requiring either Bluetooth LE Audio or the included USB-C dongle, they excel in other areas. This limitation could hinder their use with older computers or those lacking USB-C ports. However, when it comes to gaming on consoles like the PlayStation 5, these earbuds truly shine. They deliver low latency and an enhanced audio experience, making them a fantastic choice for console gaming.

      For comprehensive information on how to connect your device to a computer, PlayStation 5, or a USB Type-C compatible smartphone using the USB transceiver, please visit the following link: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273051.html

      Regards,
      Jess Sony_US

  • Rated 4 out of 5 stars

    Sony - INZONE Buds worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good ear buds for the PS5 and I enjoy that there isn't a need to figure out how to hang/store my headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mojo1990, we're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Constant static noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have constant static/white noise when powered on. Consensus is the tradeoff for having good battery life is a high noise floor. I would only recommend these if you are okay with hearing white noise when no other sound is being played. I exchanged my first pair because of the white noise issue and my 2nd pair had the exact same issue. White noise is present when the buds are ON and in any mode, i.e. noise cancelling on/off and ambient sound mode on/off

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherF,

      We regret to hear that you are having a constant static noise with your Sony INZONE Buds even after replacing the unit with new pair. This is definitely not the customer experience we want you to have. To further isolate the issue, please pair and connect them with several different Bluetooth devices to test their sound quality. Make sure you are using your INZONE Buds away from places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc. You can also follow the other suggestions here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273088.html.

      We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very confortable, sound quality is superb and excellent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeC, We're really happy hear you’re loving the comfort, superb sound quality, and excellent battery life of your new INZONE Buds! It’s fantastic to know they’re hitting all the right notes for you. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Top tier sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not believe the sound quality. Literally beats absolutely everything on the market for the PS5. Noise canceling works to good to be true. Only drawback is they aren't Bluetooth but other than that take my advice, throw away your over the ear headphones and get these buds!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonB, Thanks for sharing your shopping experience with us. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. We also appreciate your feedback/comment regarding its connectivity. This can help us improve in the future. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely top tear but also possibly the best ive tried

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speedy1985,

      You made the right choice! We're glad that you are enjoying the performance of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Inzone ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product its amazing 100% recommend the battery life its fantastic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcoM, Thank you for the great review! We're glad you're enjoying the excellent battery life of the your Sony INZONE buds. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Unrated

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, mic is decent but I would get these mostly for sound, battery life is long and range is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pelaez, We're glad that you are enjoying the audio quality. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great ear buds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great so far. They have an app to customize the EQ settings, other features. The app is only accessible on a PC. I would like to see an app for mobile phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VarletteW,

      Awesome! We're glad to hear that you like the equalizer of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    True Gaming Sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game on the Legion GO and coming from the ROG Cetra True Wireless I must say these earbuds are truly amazing. Superb sound quality in MW3 and I can chat in game with no issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RedBoy305, Thank you for the positive review! We're delighted to hear that you like the amazing sound quality of your new Sony Inzone Buds. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games sound great, very comfortable, and affordable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankTheTank, Fabulous! We're thrilled to hear that you're enjoying the sound quality, comfort, and affordability of the Sony INZONE Buds. Your satisfaction is our top priority, and we appreciate your support! Happy gaming! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Definitely a must buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great!! Multi purpose earbuds. No more wired headphones while playing PS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StarG, We're so happy to see the versatility of the Sony INZONE Buds. Saying goodbye to wired headphones for PS gaming is definitely a game-changer. Enjoy the freedom and sound quality! Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the PlayStation earbuds. Base and sound quality extraordinary..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanR, Thanks for sharing your awesome experience with the Sony INZONE Buds. We're thrilled to hear that you find them to be superior, especially in terms of their exceptional bass and sound quality. We appreciate your support and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the earbuds I received for Christmas! They are amazing - the sound quality is excellent, they fit perfectly in my ears, and they have completely transformed my gaming experience. I couldn't be happier with this gift!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarmenP, That's fantastic! We're really happy to hear you love everything, especially the incredible sound quality, exceptional fit and you are having an enjoyable listening and gaming experience with these INZONE Buds earbud headphones. Glad to know you are very satisfied with your purchase. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    These ear buds are Suoerstars

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them from the first moment I heard the clarity of sound while play Cod…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the stellar review, LibertyGirl! We're thrilled to hear that the Sony INZONE Buds have been such a hit with you, especially for their sound clarity during your gaming sessions with Call of Duty. Your enthusiasm is exactly what we aim for! Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Great sound, poor syncing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound qualities, but the connection between both do not sync always, i have to put inside the case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose, We're glad that you like the sound quality. We're sorry if the connection doesn't sync always. Please ensure to have the software updated to version 02.000.002. Ref: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090



      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin sony-global

  • Rated 5 out of 5 stars

    Great pair of buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love these. They sound great for being just earbuds. Decent bass but a perfect alternative for someone who doesn’t like the big bulky headphones. Very comfortable in the ear too. The built in mic sounds good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rp8423, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Audífonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open box item ………………………………………………………………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannaC,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony headphones.Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity when in use. The only grip i have is that adjusting the volume. Almost blew my ear drums. It took a bit to figure it out. I haven't had an issue since.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kjaurigue, We're pleased to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US