Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Great purchases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves these and they definitely block out background noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicoleP, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good on everything other than is you have small ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chase, We're pleased to hear that you like the audio quality. Thank you for choosing Sony. Erin
Not as good as the pulse earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the Sony PlayStation pulse earbuds. The pulse are way better in my opinion. The mic and everything on the pulse are better. If you’re looking to get between the 2 definitely go with the pulse earbuds. Will be returning these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MianN, We are sorry to hear that the Inzone Buds did not meet all of your expectations. If you still have the earbuds, we would like to ensure that you get the best out of them.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Inzone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Armstrong,
Thank you for commenting! We're truly delighted to hear about your satisfaction with the superb performance of your INZONE Truly Wireless Noise Canceling Gaming Earbuds. Thank you so much for your purchase and for choosing Sony!
- Romeo
Just buy them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds have a clear sound and fit easily in the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Langfam, Thank you for recognizing the outstanding sound clarity and comfortable fit of the Sony INZONE Buds! These qualities truly make them an excellent option for immersive gaming and listening experiences. We appreciate your support for Sony! -Jess
These over PlayStation ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. Sound quality is A1. Love the noise cancellation & the battery life. Also after comparing them to PlayStation buds I chose to keep these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnastasiaJ, You made the right choice! We're glad that you like the sound quality, excellent noise cancellation, great battery life of these earbud headphones. Thank you for choosing Sony! -Jess
Noise Canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is not as good as I had hoped. They also frequently disconnect one bud.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BD67,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience caused by the insufficient noise cancellation and the frequent disconnection of one earbud on the WFG700N model.
To address these issues, we recommend updating your headphones to Firmware Version 02.000.006. You can check your current firmware version by visiting the following link:
https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
Additionally, we suggest reviewing the article titled "The Noise-Canceling Effects Are Not Sufficient" available here:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273091.html?search=noise
If you continue to face difficulties, please follow these steps to resolve the connection and noise-canceling issues:
Resetting the headset: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
Initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
Please remember that your unit is covered by a one-year warranty. If the issue continues after you have followed the provided steps, feel free to reach out to us at socialsupport@am.sony.com. Kindly include the following information in your email:
- Name:
- Best Buy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience; we're looking forward to helping you get these matters sorted out!
Best regards,
-Fred
Good earbud headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the PS5 setup. Noise cancelation works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Kahuna317! We're glad you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
Great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff is very helpful and attentive great customer service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorV149, Awesome! We're delighted to hear that you had a great experience with Best Buy's customer service team. Thank you so much for purchasing our INZONE Buds Truly Wireless Noise-Canceling Gaming Earbuds and for choosing Sony! - Romeo
Pretty good buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected very easily to my PS5 also used the same profiles I had set up with my other inzone H9 so I didn’t have to re see them up on these new buds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrjcezzy, Great! We're happy to hear that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Great item, but!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This great sound for play video games, but it doesn’t have compatibility for iPhone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacksonS, Thank you for the 5-star rating! We're glad to hear that you are enjoying your games with your new Inzone Buds gaming earbuds. Unfortunately, The inzone earbuds aren't compatible with iPhones. We'll note this as feedback as it can help us on product improvement. Thank you for choosing Sony. -Craig
Best PS5 Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inzone earbuds has a great sound and long battery life. Make sure you select the correct earbud piece. Hope they make an app for an easy audio customization
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidH, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
The suffice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the gold standard of sound quality but definitely worth the money for the features you get with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuenciW,
Thank you for your feedback! We appreciate your insights on the WFG700N. We're glad to hear you find value in the features offered.
Thank you for choosing Sony!
Best regards,
- Stephanie
- Cons mentioned:Price
Not worth asking price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are decent but not excellent! Not enough there to justify the price!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mrschock, We regret to hear that the Inzone Buds did not met your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.
For optimum performance, please ensure the software is updated. Update the headset software and computer software “INZONE Hub” to the latest version. https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00279252
For troubleshooting guide, please check here:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273081.html
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Great but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re amazing! Works best on PS5 BUT!!! Sometimes, when I use them on PC, the left earbud becomes completely unusable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ILoveFluttershy, Thanks for sharing your experience with us. We're glad that you are enjoy listening to your games with the Sony Inzone buds. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. We're also sad to hear that you are having issues with them when listening to your computer. Kindly check the link below :
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273087.html There are some steps you can perform to fix the issue.
Thanks for choosing Sony! -Craig
A great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound for earbuds. Clear crisp sound. The idea of making your own sound profile is a bonus. Adjusting eq settings and the personal sound setting sony uses is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonM, Thank you for the great review! We're pleased to hear you like the excellent sound quality, comfortable fit, and ease of use of your new Sony Inzone buds. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony! -Craig
Best ear buds for pc gaming.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds for your PC are great. They are better than those big bulky headsets for PC gaming. Not sure why I've never bought these before now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoeW,
Awesome! We're glad to hear that you are enjoying your INZONE gaming earbuds. This is definitely great for PC and PS5 console. Thank you for choosing Sony! - Kris
Great wireless earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very long battery life, great sound quality, quick charge time, and amazing noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasD, we're glad you like the battery, sound quality and noise canceling feature of our product. Thanks for choosing Sony! ~Earl
Good for gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set , use it for gaming on the computer and PlayStation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcela Great choice! We're also glad that you are satisfied with your purchase. Thank you for choosing Sony. Erin
Great earbuds, but limited
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great for gaming, but not everyday use. The XM5 would be a much better deal.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AshK, We are happy that you now have a great pair of earbuds for gaming. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent