Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Keeps me safe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice I don’t like to wear over the ear headphones as my gf will get mad if I can’t hear her so this works
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pablo, Choosing this earbud headphones will definitely be worth it! It's wonderful to hear you're having an enjoyable gaming experience with your new INZONE Buds. We're also delighted to know you appreciate the amazing features, especially the excellent noise cancellation and incredible audio of these earbud headphones. Thank you for choosing Sony! -Jess
Great sound, terrible mic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great on these and the battery life is really solid. However for it being marketed for gaming, the mic quality is terrible. Not worth getting if you need the mic or plan to use a separate mic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShahbazV, we're glad you like the sound quality and battery of our product. We're sorry to hear that you have an issue with the mic of your Sony unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273089.html?search=mic If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
Right decision!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this earbuds. im enjoying my games using this. so worth it to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaC, Thanks for the 5-star rating! We're glad you are happy with your new Inzone Buds. Enjoy and thanks for choosing Sony. -Craig
Gamerbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better earbuds than the PlayStation pulse and the over the headphones that PlayStation has superb audio quality and noise canceling in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Guccimania! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Even better than expected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great! The sound quality and comfort were exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CJ72, Amazing! We're thrilled to hear you like the great sound quality and comfortable fit of your new Sony Inzone Buds. Thanks for choosing Sony! -Sam
Perfect for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound and microphone is perfect. I use this for work on a daily basis and they are exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyC, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what i want it to do. It works great with pc gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlueDodger,
Thank you for the 5-star rating! We're glad to hear that you like the headphones for your gaming experience. Thank you for choosing Sony!
-David
Sony PS5 inzone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool headsets, play them alot when im online gaming with my friends, or just play alone listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dope, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
Ear bud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck , the ear bud doesn't even Connect to my phone with Bluetooth i have to plug in the adapter to use it and thw same thing goes for my pc you can't use Bluetooth on there either and the play and pause button doesn't even works at all i even aside the button to do it and and doesn't work
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Omeganight, Thanks for sharing your experience with the Sony Inzone buds and we're sad to hear that you are having connection issues with it. This is definitely not the experience we wanted you to have.
INZONE Buds only support LE Audio connection (codec: LC3). Please note that the regular Bluetooth (Bluetooth Classic) codecs SBC, AAC, aptX and LDAC are not supported.
If your LE audio device supports the following profiles, you can enjoy listening to music and control the Play/Pause tap controls from your INZONE Buds via a LE Audio connection:
1) TMAP (Telephony and Media Audio Profile) - You can control the streaming for smartphones, headset, left and right standalone earbuds, speakers, TVs, and more.
2) MCP (Media Control Profile) - You can play or stop music.
3) VCP (Volume Control Profile) - You can adjust the volume, etc.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Perfect earbuds for PC/PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for anyone looking to get rid of the headband, and still retain long battery life. Easy to use with dongle for PS5 and PC
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMurillo, Awesome! We're happy to hear that you're enjoying your Inzone Buds. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Massive flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could have been perfect but everyone’s concerns are real. After three months, the left earbud stopped charging and now the right earbud is losing charge after 20 minutes of use. Seems like a common issues with the case and battery.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BlancaZ,
We're truly sorry to hear you're running into issues with your INZONE Buds. We completely understand how frustrating this is.
Here are a few troubleshooting steps that often resolve charging issues:
-Make sure both earbuds are securely seated in the charging case. If the earbuds are not making proper contact, they may not charge. Use only the supplied USB Type-C cable and ensure it is firmly connected to the case.
-Dirt or debris on the charging contacts (either on the earbuds or in the case) can prevent charging. Clean all contacts gently with a soft, dry cloth.
-Ensure your INZONE Buds are running the latest software version using the INZONE Hub app on your PC.
-Reset and initialize the earbuds. Find the instructions for each procedure here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
If you've tried these steps and the issues with the left earbud not charging or the right earbud draining quickly still persist, please contact our dedicated Sony support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony. We are sorry this happened.
Sincerely,
Estefany
Just what I needed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So awesome. Great sound and comfort. Definitely worth it. Never going back to over the ear gaming head sets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lobojoven,
Many thanks for the 5-star rating! We're glad to hear that your INZONE gaming earbuds perfectly suits your needs and expectations. Your satisfaction with the great sound quality and comfortable fit of the unit are greatly appreciated. Thanks for choosing Sony! - Kris
Inzone Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, they work well with the PS5. Great for game and party chat. Your friends will n ot know you are not using a headset, sound is clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SicParvisMagnaCM, Thanks for the 5-star rating!. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Decent headset when you figure them out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are decent earbuds but they sent me a used set that was returned and repackaged
I would recommend this to a friendAwesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exactly what we expected! Great quality and compatibility for working from home use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrittanyT Awesome! We're thrilled to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin
Headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son mentioned that does were way better than the full head set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelM, Thanks for sharing your experience. We're glad you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work really well and are super easy to use and connect because of the dongle!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesL,
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Comfortable, great sounds and noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with a buch of diffrent devices and they last a long time on a single charge. Not dissapointed in this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orxan, Thanks for the positive feedback! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Comfy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the surround sound close when I’m gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Originalhi5, we're glad you like our product! Thanks for choosing Sony! -Carl
Inzone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best in ear buds for playstation 5. They are better than Sony Pulse version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vanny. We're glad you like your gaming headset. Enjoy and thanks for choosing Sony! -Craig