Customer Ratings & Reviews

I got them as a gift for my fiancé and he loves them.

Save your time and money. I haven't tested them on a PS5 but for PC, I can safely say they are trash. They are constantly disconnecting from my pc, which is less then 3ft away from them. I need to pull them out of my ears and lean down to my PC to re-establish a connection. EVERY. 5. MINUTES. give or take. The kicker is they worked great for 2 weeks. Then all of a sudden BAMB! Cant stay connected to save my life. At the start of this review, they both disconnected, and now FOR SOME REASON the right one reconnected! I HAVEN'T MOVE OR DONE ANYTHING BUT TYPE THIS REVIEW! That is how unreliable they are. Save your money, time, and don't get frustrated like me. Don't buy them.

I have tried many different headsets for use with my PS5 system. Some were heavy. Some made my ears too hot if I wore them too long. Some hurt my head. Some were uncomfortable if I wore my glasses while playing. With the Sony InZone Ear Buds, all of that has changed. I finally have my go to gaming headset. The ear buds come with everything you need in a compact size. The ear buds come in a compact charging case and charging cable which plugs into a standard USB type-A port. The case even houses the dongle so you should never lose it. Lastly there are additional ear pieces that should help you get the perfect fit in your ears. While the ear buds will work with a PC/Mac, my main focus was using it with my PS5. The dongle connects conveniently to the USB type-C port on the front of the PS5. Because it is a type-C connection, the orientation of the dongle does not matter. The nice part of this is you can connect the dongle and still have full use of the type-A port at the same time. All the other headsets that I have used have all used the type-A port for connectivity. Since I never had any other device that required the type-C port, I lost a port in the front. With these ear buds, I get the use of that port back. As far as performance is concerned, the ear buds are amazing. I have used them in FPS games. I could easily detect the direction of enemy fire. Communication with teammates was also crisp and clear. With other headsets, the game and voice chat never seemed to blend well. With this system, everything is clear. The only hiccup is that you cannot hear yourself while speaking. IF you loosen up the fit on an ear bud, this is easily corrected though. In racing games, the sounds is beautiful. The cars sound the way they should. There is no real distortion or equalization problems. Even watching movies is enjoyable with the ear buds. Another nice feature is that when the dongle is in the system, it will not necessarily interrupt the television volume. The ear buds must be on to automatically mute the television. This means that you do not have to remove the dongle every single time you quit playing. If you want the television volume to return, just turn off the ear buds. The controls on the ear buds take a little learning, but it is quick to pick up. You can turn off/on with just a touch. Additionally, you can also turn up/down the ear buds or activate/deactivate the noise cancelling just as easily. There is no jumping through menus necessary to do this. In the end, I love the Sony InZone Ear Buds. This is my new gaming headset without a doubt. The ear buds are small and lightweight. You can play for days without recharging the case. The sound is amazing. Also, this is the most comfortable gaming headset I have used. I highly recommend these ear buds for all PS5 players.

I own a pair of h9 sony headphones. For me the quality is much better

Volume control is horrible. It’s so complicated to lower volume.

Ill keep it short. On a PS5 these should be absolutely flawless. Id expect seamless integration thus a great quality experience. Instead, guaranteed signal loss, minutes without one or BOTH earbuds dropping signal while in fame. Communication is spotty. HORRENDOUS mic quality. Just an overall extremely disappointing. I will say that the one thing i did enjoy with these is the noise cancelling quality, thats the one strong spot.

Concept is cool but my friends said the mic sounded muffled. Ended up returning.

The Sony INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds are a game-changer for gamers seeking immersive audio and a competitive edge. These earbuds bring together Sony's audio expertise and cutting-edge technology to deliver an exceptional gaming experience. First and foremost, the noise-canceling feature stands out. It's not just about blocking out external distractions; it's about being fully immersed in the game world. Whether you're in a noisy environment or just want to focus on the game, the active noise-canceling technology keeps you in the zone. It's a feature that sets these earbuds apart from many others in the market. Sound quality is impressive. With 12mm drivers, they deliver deep, powerful bass, clear mids, and detailed highs. The spatial audio is remarkable, allowing you to pinpoint the direction of in-game sounds accurately. It's a crucial advantage in competitive gaming, where hearing your opponent's footsteps or gunshots a split second earlier can make all the difference. Low latency is a game-changer. These earbuds use advanced Bluetooth technology to reduce latency to the bare minimum. You'll experience minimal delay between your actions and the corresponding in-game audio, ensuring a seamless and responsive gaming experience. This is a crucial feature for competitive gamers who can't afford any lag. The built-in microphone is crystal clear, making communication with your teammates effortless. It cancels out background noise effectively, ensuring your voice is the focus during voice chats. Comfort is vital during long gaming sessions, and Sony has designed these earbuds with gamers in mind. They come with various ear tip options to ensure a secure fit, and you'll hardly notice them thanks to their lightweight and ergonomic design. The battery life is robust, with up to 8 hours of gaming on a single charge, and the charging case provides additional playtime. Quick charging means you can get back into the game with just a short break. These earbuds are compatible with a wide range of gaming devices, including consoles, PCs, and mobile devices, ensuring versatility and convenience for all gamers. The seamless connectivity via Bluetooth ensures a hassle-free setup.

I've always been a big fan of Sony earbuds and was excited to see if wireless earbuds for gaming would be everything Sony was promising. There just aren't that many options out there in the category. While the INZONE Buds have been tuned specifically for gaming, they also sound pretty decent for music. From what I've read, they use the same architecture as the WF-1000X earbuds, and those have become classics. These are Sony earbuds, so sound quality it not an issue. But how they work for gaming, since they were built for that purpose, is the issue. Latency is always an issue with any wireless device in gaming. A split second can be the difference between success and failure. Sony promises latency of less than 30ms and I believe it. I haven't seen any issues with latency thus far. The other concern I had was spatial issues with earbuds since there is so little space to work with. Sony seems to have figured this issue out with 360 Spatial Sound and the INZONE Hub allows the user the personalize the sound field to suite the user's taste. I have been impressed with how this works in gaming and have been able to hear when and from what direction opponents are coming from in Modern Warfare II. Bass could be stronger, but I wasn't expecting over the ear headphone bass from earbuds anyway. Sony advertises the INZONE Buds as being comfortable, and they aren't wrong. I've worn them longer than I should have and haven't noticed any discomfort whatsoever. And typical Sony, noise cancelling works well, pretty much blocking out all but the sound of the game. My only disappointment with the INZONE Buds was the lack of documentation in the box. As others have said, I felt I was left on my own to figure out much of the magic that makes the INZONE Buds so good. Overall, I've been very pleased with the INZONE Buds. Sound quality is excellent, fit is amazing, and Spatial Sound works great.

The Sony Inzone wireless earbuds are simply the best earbuds for gaming. They have a long battery life, very low latency, and are very comfortable to wear for extended periods of time. The earbuds come in a slightly bulkier case than other earbuds but also store a USB Type C adapter. The earbuds connect to devices using the included adapter but can also connect using bluetooth. This is a great feature, allowing you to have extremely low latency over the adapter. I’ve tested this on a PlayStation 5 and a Windows gaming PC. The adapter has a switch for PC/PS5 and it provides a solid connection. Connecting to a mobile device over bluetooth was super easy as well. The design makes them incredibly comfortable. The majority of the earbuds are not in your ear, which results in less contact. That makes them more comfortable and I’m guessing provides a much larger battery. The sound is incredible. The 360 spatial audio is a really cool feature. You can use the smartphone app to set this up. It works well and really does create an immersive experience in games. The earbuds also have active noise cancellation, something that Sony excels at. The microphone is also incredibly clear, using some sort of AI assistance that filters out other sounds. This might not be the intended use, but the long battery life and great microphone make them really useful for work Teams/Zoom calls. Touch controls are intuitive and an there is an audible sound that lets you know the command was successfully done. Battery life is stated at 12 hours, which I was able to achieve. The earbuds can also get an hour charge in five minutes in the case, and the case stores an additional full charge. I do wish that the case had wireless charging, but it does charge over a USB Type C connection. These are just really great earbuds, and the best for gaming with the low latency adapter.

Buying open box "Excellent" condition proved to be the worst choice. Item was missing contents so I never even had a chance to use. This is more a review of the Best Buy process and not the product itself. Please do better because I had to return.

I buy this open box soud perfect bot Lef bud stop working in 3 days then input it back.

Bluetooth kept disconnecting every 2 minutes from one ear to the other.

Sony has promised promised with the INZONE Buds great sound quality, the best battery life for earbuds, and a focus on comfortability. After spending some quality time with these them, here's my take on their performance: These earbuds deliver an exceptional audio experience and have some impressive clarity. Even with small 8.4 mm drivers, the bass is well defined, the midrange is smooth, and the highs are crisp. While listening to music that utilizes all frequencies and games that provide a surround sound experience, the INZONE Buds make every sound stand out. The included instruction manual offered little support into the control of the earbuds, so I had to turn to the INZONE Hub app. It's a superb feature, offering an array of customization options and features. It allows users adjust the EQ settings, configure touch controls (thankfully because I did not prefer the default settings), and personalize spacial sound. I couldn't seem to get the earbuds to take on the EQ settings, but this wasn't a problem as the flat sound still comes out great. The one negative here is that you can only access this app on a PC or laptop—there is no app available on mobile devices as of the writing of this review, and this baffles me. One noteworthy inclusion with the earbuds is the USB-C dongle. This thoughtful addition significantly extends the earbuds' compatibility with a broad range of devices. There is one problem which isn't the dongle's fault, but the earbuds' themselves: when it comes to wireless functionality, they only support Bluetooth LE Audio. You're only going to get LE Audio from certain newer Android phones. Keep this in mind if you're searching for a wireless solution. Sony's claims of impressive battery life of 12 hours (24 hours when using the charging case) are enticing. However, in real-world use, the earbuds fall slightly short of these expectations. While you can still expect several hours of playback, it's crucial to note that the advertised numbers don't hold up under constant audio or when listening at high volumes. I was measuring about 8-10 hours without the charging case, which is very impressive. I also wanted to mention that their quick charge feature gets you up to an hour of use on a five-minute charge. Sony has prioritized comfort with the INZONE Buds, and this is certainly true. The earbuds are designed to fit snugly in the ears, even during prolonged use. With the right earbud tips attached, the earbuds are extremely comfortable and hardly noticeable. During a three-hour listening session, I never encountered an earache. One of the few drawbacks of the INZONE Buds is their limited effectiveness in background noise suppression, which is my largest issue. Despite their AI DNN noise reduction features, they struggle to drown out a lot of ambient noise. During voice chat, the mic can still pick up noise, even the reverberation from speaking in a room of almost any size, lowering my voice quality. While the INZONE Buds themselves shine in terms of design and build quality, the same cannot be said for the charging case. It's a minor letdown in an otherwise premium package. The case feels a bit plasticky and less durable compared to the earbuds themselves. While it adequately protects and charges the earbuds, it lacks the same high-quality feel that you'd expect from a premium audio accessory. It's functional, but it could certainly benefit from a more refined, premium finish to match the earbuds' overall quality. The Sony INZONE Buds offer a great experience with their crisp and clear sound, complemented by the app which I recommend using. They are super comfortable and allow for extended wear. While the battery life may not match the advertised numbers, and the noise suppression is not as effective as some other devices in the same class, these earbuds are a strong choice for anyone looking for a customized listening experience. Despite some minor drawbacks, these earbuds are a compelling option for those who value audio quality and versatility in their daily listening routine.

Sounds great I recommend it, tho the mic wasn't working on my console

Worked great for about a month. Now they won't stay connected for more than 10 minutes. (And yes, they're charged up) If I remove the adapter from the PS5 and plug it back in, they immediately reconnect...only to disconnect again 5 minutes later.

Sony delivers great comfortable audio quality again, albeit without enough bass for truly epic run and gun gaming (FPS). Then there is the odd choice of needing a PC for setup. Maybe Sony remedies this choice with future updates or additional apps. And I will tell you how one bud lost audio and how to remedy the issue I had. This might be a bridge device for Sony to bring something better down the road. I do think its the best you can get now though. Want to hear more, read on. First off, the buds sound great and require a bit more effort to get the audio to sound the way I prefer. They work on PC, PS5 and potentially Android phones with the latest Bluetooth LE (this codec is still a work in progress for some). Save yourself a hassle and start with Windows PC to setup the Buds in the Inzone app. This choice by Sony seems odd if your goal, like me, is to use Buds with PS5. The Buds can only be tweaked in the app that is only available for PC. Its a decent app and mostly worked. Just hard to dial in audio sound preference and set equalizer settings in PC for games you play on PS5. I also tried preset sound profiles that all sound pretty similar. None add bass, It is just not available to these Buds. Use the Equalizer and do the best you can ("V" shape often gets close). Also the tap customization did nothing at all. Either the taps only work on mobile, are for other earphones that use this app too, or I am missing a step after clicking update (did add audio program to the app). About the only function the buds seem to have, are the default taps for volume up/down and ANC level. Ultimately, the Buds need an app/menu setting for the PS5 to at least adjust equalizer. Feels like a major oversight. Now you have your Buds sounding good and you go to PS5 to play. The audio is great and the mic sounds clean. If you have music in game it feels like you are in a open space filled with music then there is a separate layer of audio that clearly gives direction for what ever in your game is coming at you. Great for FPS or even just messing around in a game like Minecraft. You WILL know when and where something is about to come your way. Using chat room while gaming I did notice a bit more walkie talkie in the room setup to play with my friends. Not sure if the ANC is making this more noticeable, but i only noticed it every now and then. Other players said audio/voice was fine on their end. Troubleshooting was a big part of my testing these Buds. A big Thanks to Valerie at Sony for her help. The left ear bud went down (lost connection) for a reason I'm not sure why. It might have lost connection when I got too far from the system one day, couldn't get it to repeat since. Anyhow, Sony does have graphics up now to help anyone who also has similar issue. Basically, "Lid Open, Buds in Case" then its a matter of resetting with the button on the case till light goes orange (15 sec) then release. Or using a sim tool to reset transceiver and holding button on case till blue light flashes then release and you will be up and running again. Also since My Sony TV is connected to a Bose soundbar. I lost PS5 connection 20+ minutes into playing when no audio was detected. If this happens to you. Two settings to change on your soundbar. Disable CEC or check to see if you have a Standby timer function. I usually dont need a headset unless i will use chat. I needed to change these setting to keep the PS5 from being dumped by the TV when no audio was present. I really like the Inzone Buds now that they are setup and running. Battery life is at least twice the amount of the PS5 controller. They lack bass, but directional audio beats that omission. Being stuck in PC for setup stinks for PS5 users. The Buds are not as nice as the slightly pricier XM series earbuds. But for PS5 gaming, these are the best so far.

I had given up on earbuds for gaming a while back. Bluetooth is just not suited for gaming. The lag kills it for me an my brain just can't deal with the AV being out of sync. Even the BT buds aimed at gaming had too much lag. So I stick with mainly wired and wireless headphones that use a 2.4ghz dongle. No more BT for me! The Inzone Buds aren't the first headphones I've used that allowed a dongle. The previous ones I used also had delay, so I quit using them for gaming also. The Inzone changes everything for gaming with buds. Zero delay! It's just like playing with a wired or 2.4ghz dongle headset. Finally I can use inconspicuous, easy to to travel with buds when gaming. As soon as my Legion Go shows up these are going to pair perfectly. I still use my old WF-1000XM3 with some of the best noise cancelling I've had. I've tried quite a few buds since getting them and none have equaled the NC quality Sony has. These Inzones seem to use the same system because the cancelling is amazing. Turning them on nearly completely removes the buzz of a window AC and some of the chatter going around near me. This makes it easy to turn out folks during my lunch break at work. Sound quality is equal to the XM3, but only on the higher frequencies. The bass just doesn't get as deep and clean. These are gaming headsets, so lessening the bass keeps it from muddying up the sounds to locate enemies but it takes away from immersion with weaker explosions. The Inzone Hub allows some tweaking, but it just can't reach the depth I like for gaming. This is the only true negative for me. The next really isn't a ding on the Inzone's themselves, but for any bud - positional audio is terrible. The soundstage is pretty wide for a set of buds, but being able to pick where the sound is coming from isn't very easy. Even a pair of cheap over the ear phones has better positional audio. It's not Sony's fault that pumping sound directly into your ear canal just isn't that great for location. Bluetooth connection can be iffy if your phone doesn't support the codec and Bluetooth LE. My Samsung Z Fold 5 connects without issue. Switching requires that you hold both buttons for 1s and wait for the audio cue that the modes have switched from receiver to BT. There's no app for the phone so any tweaks have to be made via the Inzone Hub app on your computer. You can change the taps to whatever you need. The apps is pretty straight forward without much junk or flair, exactly how I like them. The Sony Inzone Buds are the best buds I've gotten to use for gaming and probably will remain on top for a while...or at least til the next version. Looking forward to my next gaming session!

I’ve been playing games on both my PS5 and PC with big over-the-ear gaming headphones for as long as I can remember. I have never considered gaming earbuds until I learned of the Sony INZONE Buds. Over-ears tend to make my ears sweat and they are only comfortable for a few hours. These PlayStation inspired earbuds I can wear until the battery runs out. They are incredibly comfortable and fit well in my ears. What separates these gaming buds from Sony’s mobile focused earbuds are that they come with a 2.4Ghz transceiver that allows you to game in a much higher quality and without the latency problems that you might encounter over a Bluetooth connection. The best part is there is a spot in the charging case to store the dongle which is convenient but does make the case quite a bit thicker than I’d like. They sound incredible in all uses: single player games, music, and multiplayer games where you need to chat with teammates. I had no trouble hearing others and they reported that I sounded crystal clear in games like Fortnite and Rocket League. They sound just as well as the most expensive gaming headphones I have heard and are my new go-to for playing on PC or PS5. If you’ve used a recent pair of Sony over-the-ears or earbuds, then you know how good their active noise cancelling can be. These have some of the best noise cancellation I’ve ever heard, easily drowning out any outside sounds and letting you focus on your games. The app for PC includes a feature that allows you to test the fit of the tip to make sure you have a good seal. If you don’t then the noise cancelling may not be effective. You simply tap on the left bud to turn on active noise cancelling or to turn on the ambient sound mode, which works equally as well as noise cancelling. It allows outside noise in that sounds natural while still letting you to hear your game audio. The buds are customizable on PC with the INZONE app where you can customize what tapping or long pressing on the buds do as well as adjust the equalizer and mic settings. The buds do feature a separate chat channel from the main channel allowing you to set different volume per each output on games that support this. Battery life is very good, lasting longer than you should play a game in one sitting. The buds also support quick charging where a few minutes in the charging case can provide up to an hour of playback time. There is no support for wireless charging. The only downside to the INZONE Buds is that for whatever reason they do not feature support for classic Bluetooth audio, only Bluetooth LE audio which only a handful of Android phones support. Most importantly, this means you cannot use them with iPhone. You can use the USB-C dongle with an iPad or iPhone 15 but it’s not the same as true wireless over Bluetooth. If you need something that works for gaming and allows you to take a phone call at the same time then you’ll need to look elsewhere, at least until Apple starts supporting Bluetooth LE. Pros: -Excellent Sound Quality -Effective Active Noise Cancelling -Ambient Sound works equally as well as ANC -No Latency Issues (over 2.4Ghz) -Works with PC or PS5 (or some Android phones) -Spatial Audio -Excellent Battery Life -Comes in Black or “Playstation White” Cons: -No Bluetooth for iPhone, Switch -Case is a bit thick Overall – these are outstanding for gaming: excellent sound quality, unbeatable noise cancellation, and super comfortable. If you don’t mind not being able to use them with an iPhone I can wholeheartedly recommend these.

Right, earbud didn't work. I went to exchange and they were all sold out, so I could not get another pair, so thats.