Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Noise canceling Is Noice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds are likely to appeal to gamers looking for a compact, high-quality audio solution that enhances gaming immersion with features like noise cancellation, low latency, and compatibility with PC and PS5. As always, checking specific user reviews closer to your purchase date can provide more updated insights into their performance, reliability, and overall value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Outtykid, Thank you for sharing your positive experience with your Sony INZONE Buds! We're very happy to hear that you are enjoying the features and impressive sound quality of this earbud headphones, especially when gaming with your PC or PS5 console. You're now able to enjoy immersive gaming and music sound experience. Thanks for choosing Sony! -Jess
Very good sound quality on PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for what I use them for. Mainly just solo gaming on PS5. They do sound good during chat, my friends say my voice is clearer than when I was using the 3D pulse. I haven’t used other features that require a PC to adjust.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanC, Thanks for the 5 -star rating! We're glad you are happy with your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
Good but..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but changing the audio balance from game chat and party chat is a hassle.. I still haven’t figured it out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerahP, Thanks for sharing your experience with us. We apologize if you find it difficult to switch settings on your device. We'll take this as feedback as it can help us improve in the future. Thank you and regards, -Craig
Great for gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although there was a shipping issue, now that we have them they are NICE. VERY MUCH soundproof so dont go yelling at your kids when they are wearing them playing the game.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, KianaC! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont stay connected to any computer or phone while using. Runs great for 5 min and then one of the buds will randomly disconnect (im 4 feet from the type c adapter) and then the other one shortly after. Resetting them to factory, changing the type c port, re-linking them in the case, FACTORY RESETTING MY PC and still nothing works. In the computer app it shows them disconnecting and you cant do anything in the app when they do. horrible. Do not recommend these at all and will be returning asap.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JonP, we're sorry to hear that you have an issue with your Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273088.html?search=skips
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Best headphones for real!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever bought and I’ve had at least 10 of them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranciscoU,
You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
really good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thw sound quality is absolutely amazing keep up the good work
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JAnderson! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! They have great sound quality and hold amazing charge!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user280099,
Perfect! We're thrilled that you are enjoying the sound quality and battery life of the INZONE earbuds. Thank you for choosing Sony!
-Ralph
Sony is above all products in my eyes!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound Quality, good fit, easy to use, and fit well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Thank you for the great review! We're pleased to hear you like the excellent sound quality, comfortable fit, and ease of use of your new Sony Inzone buds. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony! -Sam
Never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had any problems with connecting any earbuds to anything. This was a nightmare. I thought i was missing something in the setup. Hours of looking for answers didnt help at all. Troubleshooting details said nothing about the issues i was having and still waiting over 20hours for some sort of contact from support. Never again. Google did show me that thousands of people get defective sets right out of the box. Reddit showed me that people never got answers
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
Thank you for your feedback. Your experience is important to us, and we regret that you’re not satisfied with our Inzone earbuds. We understand your frustration, and we apologize for the inconvenience.
Here are some steps to help resolve the connectivity issues:
Resetting the earbuds: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
Initializing the earbuds: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
Ensure your earbuds firmware is updated to the latest version. Follow this link for firmware updates: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
When attempting to pair the headset with a device, make sure the device supports LE Audio over Bluetooth if applicable. If using the USB transceiver, ensure it is properly connected to the target device, and the mode settings are correctly adjusted (Bluetooth mode or USB transceiver mode)
To assist you further, we recommend contacting our Sony Support team for personalized guidance. You can reach them here: via phone call at 239-245-6366 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET
Best regards,
- Stephanie
Right one defective...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened for Christmas a.d next day right bud dead and wont hold charge..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeC, We're sorry to hear about your earbuds. Kindly check the link below : https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273084.html There are some steps that can help resolve your concern.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Withen less than a month of owning these the right bud stopped charging and i tried everything to fix it but had to end up returning them due to them being defective. They were good while it lasted but for the price tag they have you would expect something of higher quality and not to break
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dominick, While we are glad to hear that you enjoyed your Inzone Buds, we are sorry to hear that it had to be returned due to them being defective. We appreciate your feedback on this matter and we hope that you consider Sony again in your future purchases.
Regards,
Carl
Rt ear bud wont charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony historically has a terrible issue with ear bud batteries (see xm4/xm5) and they didnt disappoint the rt ear bud is jacked up and wont charge. No stock around so no way to just return and rebuy…
No, I would not recommend this to a friendAnother trash electronic. $200 wasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Things are trash! $200 wasted and Best buy's return policy is the same.
No, I would not recommend this to a friend