Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
One of the best earbuds for PS5 gaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, immersive 3D audio for competitive gameplay. I unfortunately didn’t like the fit for an ear bud it just didn’t fit my ears even with the different sized ear pieces. I returned them for the Nova Pro Wireless from Steel Series and will be good for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrendonG,
It brings us great satisfaction to hear you were impressed with the excellent sound quality and immersive 3D audio of the INZONE Buds for competitive gameplay.
We're very sorry to hear that the fit was not comfortable for you, even with the different ear tip sizes. We understand that earbud comfort is highly personal, and a good fit is essential for an enjoyable gaming experience.
We appreciate you giving our INZONE Buds a try and for your valuable 4-stars feedback. We hope you find great success with your new headset.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Cons mentioned:Compatibility
Bluetooth Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are exceptionally nice earbuds, but they do not have Bluetooth compatibility with a lot of devices. I could not get them to work with my Pixel 6 Pro or four year old laptop via Bluetooth. Read and watch online reviews for more detail on that. Id buy them again if I knew they would work with all my devices.
No, I would not recommend this to a friend So good my ear hurts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent even in stereo only problem I have is keeping them in comfortably for long game sessions. For now will be using it dedicated for calls with decent battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterB!
We are delighted to hear that you’re enjoying the sound quality of your INZONE Buds!
We understand comfort can vary from person to person, and we truly appreciate your feedback as it helps us continue improving.
They’re designed to deliver clear, powerful audio and a long-lasting battery that makes them great for calls or gaming sessions.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Heads up iPhone users
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up after researching and seeing they could compete with the recent Arctic Buds. First impressions were solid—they fit well, and the audio quality seemed fine during the few hours I tested them. However, the case felt a bit cheap, and the biggest drawback for me was the lack of direct iPhone compatibility without using the 2.4GHz dongle. I wanted the convenience of keeping them connected to my PC while easily switching to my iPhone, but that wasn’t possible without constant unplugging. While this seems more like an iPhone limitation than the buds themselves, it was a dealbreaker for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arath, Thank you for your feedback. We're glad that these fit well and you like the audio quality. The INZONE Buds doesn't support Standard Bluetooth connection. It supports Bluetooth 5.3 Low Energy audio (LC3 Codec). In order to connect the INZONE Buds to a phone, please make sure the phone supports either USB-C input and/or Bluetooth LE Audio (5.3) that supports “LC3” Codec.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Sony Inzone Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted these to a friend who loves them!!! Sound is amazing and automatically links to PS! COMFORTABLE!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MorganC,
It is truly wonderful to know that your friend loves the INZONE BUDS! We are thrilled that they find the sound amazing, that the automatic PS linking is working seamlessly, and most importantly, that they find them comfortable.
We really appreciate you choosing Sony!
Regards,
Dominick
The gaming earbuds that I’ve been searching for!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These inzone earbuds tick every box that I needed them to. The sound is good. Not quite as full as my Bose QuietComfort earbuds but still very good. The ANC is very good and works great. The mic is as good as it gets for earbuds. A boom mic is always going to sound better. The battery lasts a long time and even for 4+ hour play sessions it never goes dead. It connects to my PC and PS5 Pro with no issues. I took back the Arctis gamebuds and these are lightyears better (only downside is these do not have bluetooth which I don’t care about). If youre on the fence these really should be what you pick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TCOs,
Thank you for your positive feedback on the WFG700N Inzone earbuds! We are delighted to know that they fulfill all your requirements, from exceptional sound quality and efficient Active Noise Cancelling to a remarkable microphone and extended battery life. It's wonderful to hear that they connect effortlessly to both your PC and PS5 Pro. We're thrilled that our product has made a positive difference for you!
Thank you for choosing Sony.
Best regards,
-Fred
Wireless gaming earbuds that tick about all boxes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using these with a PC for many months. Very satisfied. Noise cancelling + low latency + battery life + good sound quality. No issues with connection with dongle plugged in at desk level. Am able to connect them via BT LE to my Pixel phone, though it did not work fully until recently (not sure if it was a phone or earbuds issue). Sound quality isn't quite up to the level of premium wireless earbuds imo (assume it's due to connection constraints and not hardware), but still pretty good.
I would recommend this to a friendGood for on the go and vr gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Earphones just not as good as my headphones. Great for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MacCaron,
That is wonderful to hear! We're thrilled the INZONE Buds are providing a great travel experience for you and appreciate you acknowledging their performance in a portable format.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life
Best earbuds for gaming to date.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the charging case and how much little room it takes overall. I also wear glasses so this was the best decision because many earbuds dont have good battery life unlike these! You just have to program the buds through a computer or phone app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lui1529, we're so happy to know that you are enjoying your new INZONE Buds! Thanks for choosing Sony! ~Earl
Sony Inzone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming or for PC or Even Mobile device definitely Recommend 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinR!
Thanks for the excellent feedback and the 10/10 recommendation for the INZONE Buds!
It is most rewarding to hear that you find them perfect for gaming, PC and even mobile devices.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Izone by Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great item to pickup not as comfortable as the headphones but a better quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertO,
We are delighted you are noticing the improved audio quality in the INZONE Buds! We engineered these earbuds for exceptional clarity and competitive edge in gaming audio. While the fit of earbuds is often a personal preference compared to over-ear headphones, we appreciate you still finding them a great pick-up for your setup.
Thanks for choosing Sony.
Best regards, Eliab
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I finally bought these. Gaming is officially at another level with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Orijayz,
Thank you for choosing Sony!
It brings us great joy to hear that the WFG700N INZONE Buds have elevated your gaming experience to a whole new level. Knowing our product enhances your passion means a lot to us, and we're grateful for your trust. Thank you for sharing your excitement!
Best regards,
-Fred
- Pros mentioned:Sound quality
These are for my PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have liked these so far. Sound is good and so are the touch controls. They work well with the PS5. The main drawbacks are that they don’t have Bluetooth and they require a dongle to connect to anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blindfury, We're glad that you like the sound and features. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Completely IN the ZONE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and balance (game audio vs chat audio) controls. Used to strictly be a full over-ear headset guy but these have changed my mind. Also love the dedicated switch for PC vs PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NimbusKordei, Thank you for the positive review of your Sony INZONE buds! We're thrilled to hear you like the amazing sound quality, balance controls, and the dedicated switch for PC vs PS5. Thanks for choosing Sony! -Sam
Customer service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer seevice was amazing and the man that helped me was super freindly and nice. Would come again!!!
I would recommend this to a friendPretty great quality and sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it 5/5 but occasionally the right earbud stops working, and youll have to fidget with the blutooth and charging case to reactivate it. Battery life is really good. Microphone and sound too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Thank you so much for your feedback! We're thrilled to hear that you're enjoying the battery life, microphone and sound quality of your WF-G700N earbuds.
However, we sincerely apologize for the inconvenience you've experienced with the right earbud occasionally stopping.
To resolve this issue, please try the following troubleshooting steps:
1. Reset the earbuds by following the instructions in this link: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
2. Use a dry cotton swab to gently clean the charging terminals on both the earbuds and inside the case to ensure a proper connection.
If you continue to experience issues, please don’t hesitate to reach out to our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products!
Best regards
Estefany
Really nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 5 stars but for some reason i cant control the buds using my ps5 pro controller no volume adjustments, party or game audio preference. Everything has to be done using the buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dave,
Thank you for choosing Sony!
It's truly wonderful to know that you're enjoying the WFG700N earbuds. We appreciate you taking the time to share your feedback. We are sorry to hear about the difficulty you're experiencing with controlling the buds using your PS5 Pro controller.
We would like to help you with this. Please reach out to our support team for personalized assistance at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
They will be able to assist you further with this matter.
Best regards,
-Fred
- Pros mentioned:Comfort
Very comfortable for long gaming sessions
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I use glasses, these earbuds are much better and comfortable to use for long gaming sessions compared to over the ear headsets (pressure over ears due to glasses holder) ! Only negative is limited Bluetooth LE compatibility to only a few devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucsky, we're glad you are enjoying our product. We understand your feedback regarding the Bluetooth LE of this unit. Thanks for choosing Sony. ~Earl
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg I love these headphones lol at the moment mines got lost so you know I have to order some more
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AngeloB!
We are absolutely thrilled to hear how much you love your WF-G700N! It’s wonderful that they are your go-to audio choice—so much so that you immediately know you have to order a new pair after losing your originals! Your loyalty and strong endorsement mean the world to us.
We're confident the new pair will deliver the same great sound and seamless experience you remember.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great gaming buds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these first because of the price. I got them at a used price that was way to good to ignore. They use the same drivers as the sony xm5. Ill say the noise cancelling isnt like" dang i cant hear anything around me" but it does a good job at getting rid of some and lowering the sounds of others. With that said once you play music or games you wont notice it because the audio takes over and your immersed. The ambient is great works really well. If you find it for discount and its in your price range id say buy it. BAD part is i had trouble at first with the music or game audio going from stereo sound to spatial audio but i fixed it by resetting the device by holding down the button on the case for 20sec
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batman562, Thanks for the 5-star rating! We're glad to hear that you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig