Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the INZONE Buds for about a month now and am very happy with their performance. I have not issues to list.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SOBZ,
It is a truly pleasure to hear that you are very happy with your INZONE Buds after a month of use! We really appreciate you taking the time to let us know that your experience has been so positive.
It's great to know they are performing well for you.
Thanks for choosing Sony!
Best regards,
Estefany
PERFECT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think they're perfect. Comfortable and good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Josh,
Thank you for choosing Sony!
We're excited to hear that the WFG700N earbuds are perfect, comfortable, and deliver good sound quality. Your positive feedback means a lot to us, and we're grateful that our product enhances your listening experience so well. Thank you for sharing your thoughts with us!
Best regards,
-Fred
Nice earbuds, but confused with Sony's strategy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up these earbuds after my PS5 Pulse headset started to show it's age. These are a terrific replacement. The sound is excellent and the 3D effects are incredible. The earbuds are comfortable to wear. They work for PC gaming as well as PS5. The noise cancelling, while not state of the art, is adequate. On the downside, the controls are cumbersome and remembering what every tap means is difficult. What I don't understand is Sony's strategy. They release these earbuds ,which I picked up on release day, thinking this was the next generation of earbuds for my PS5. Then 3 weeks later, they announce the Playstation Explore 3D earbuds and headset. These come out in early December and are marketed as "next generation". The new earbuds have playstation link built in so they will also work with the upcoming Playstation Portal handheld. These Izone earbuds would not. Why release something then out do it 3 weeks later? I have a Portal on order, so these go back and I'll wait on the Explore units. Too bad too. These were really nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjd1969, Thanks for sharing your shopping experience. While we're glad that you are impressed with the Inzone Gaming earbuds, we're sad to hear that you'd be returning them. Unfortunately, we can't answer your question regarding release dates of products however, we appreciate that you are tuned in to the upcoming Gaming headset. Again, we appreciate your support and thanks for shopping Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing these work amazing with my ps5 feel great and great sound
I would recommend this to a friendBrand response from SonyListens
Posted .This is great to hear, Ollie. We're delighted to hear that you like the sound and works great with your PS5. Thank you for choosing Sony.
- Pros mentioned:Sound quality
Great Ear Pods for PS5!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear everything in Call of Duty!! Great sound quality!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JSPR,
Thank you for choosing Sony!
We're so glad to hear your WF-G700N earbuds are delivering such great sound quality for your Call of Duty sessions, letting you catch every detail. It's fantastic to know the great sound quality is enhancing your gaming experience. Happy gaming!
Best regards,
-Fred
Amazing all around ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting amazed by these as I use them across multiple devices and not just the PS5. Sound is better than expected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheRabbit,
Thank you for the 5-star review of the Sony - INZONE Buds. We're immensely pleased to hear you're so impressed with their performance, especially when moving beyond your PS5. We engineered the INZONE Buds for superior versatility, and it's great to hear you are experiencing high-quality acoustics across all your connected devices.
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Fit, Sound quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome loud. Fit good. Sound good. Touch controls are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CYF3R7, Great! We're glad that you like the fit, audio, and touch controls. Hi Adan, Amazing! We're delighted to hear that you are happy with your purchase. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Endzone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort, sound quality is good, bois cancellation is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryR We appreciate your 5 star rating! We're also glad that you like the sound, comfort, and noise canceling function. Thank you for choosing Sony. Erin
Left Headphone Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning: There is a big firmware bug. If you let the case hit zero battery, the left earbud may get soft-bricked and will not charge/turn on until you do a factory reset on the case. Just google "in zone buds left headphone stopped working," and you will see tons of posts. Hopefully, this will be fixed in an update. Besides that, the headphones are great. They have great battery life, great sound, and a simple app that lets you customize a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're glad you like the battery, sound quality and the INZONE hub or Sound Connect" (formerly “Sony | Headphones Connect” app) of our product. We're sorry to hear that you have an issue with your Sony unit. Please that your INZONE Buds are running the latest firmware version. You can do this by launching the INZONE Hub application on your computer, connecting your headphones, and checking the firmware version under Device Settings. Please check this link for more information:
https://www.sony.com/electronics/support/software/00340090?utm_source=glean
Initialize the earbuds by following this link:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html?search=initialize
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
Sony earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great fantastic product , I would highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rnrvv,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the WFG700N earbuds and that they’re working great for you. Your recommendation means a lot to us, and it’s wonderful to know our product is making a positive difference in your experience. Thank you for sharing your support!
Best regards,
-Fred
Almost perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely good earbuds. The controls will take some getting used to but they are pretty customizable. I use them for work and gaming. The mic quality could be improved to be honesg, and that's going to be my only complaint, seeing as these are pretty expensive. But the offer great functionality and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanR, Thank you for your feedback. We are glad to hear that you are happy with the overall performance of the Inzone Buds! Thank you for choosing Sony! -Carl
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great. Prefer earbuds to over ear headphones. Easy to set up and use. Only area of improvement would be to have the ability to make the voice or game louder. I was able to adjust these but still wanted them to be a touch louder.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback and for choosing the WFG700N, Thedude! We’re glad to hear you found them easy to set up and that you prefer earbuds over over-ear headphones—your positive remarks are truly appreciated.
Regarding your note about the volume, we understand how important it is to have audio at just the right level for your preferences. While you’ve already adjusted the available settings, there may be a few additional tips that could help:
- Ensure that both the device volume and the earbuds' volume are set to maximum.
- Check the audio settings on your connected device—some devices have separate media, call, and app volume controls that might affect overall loudness.
- Explore the EQ settings in the Sony Headphones Connect app (if you’re using it), as adjusting certain sound profiles can sometimes improve perceived volume, especially for voice or game audio.
Your suggestion for further increasing the maximum volume is valuable, and we will share it with our product team as we continuously strive to improve our products.
If you have any other suggestions or need further assistance, please let us know. Your input helps us make our products and services better for everyone.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way they sound clear not to punchy of a bass perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Papijimmy!
We appreciate you taking the time to share your feedback on the INZONE Buds.
We are really happy to hear that you love the way they sound!
To ensure you're getting the most out of your audio experience, your INZONE Buds feature low-latency 2.4 GHz wireless for a quick connection, and they utilize our Dynamic Driver X technology for wide-range frequency reproduction. Plus, the impressive noise cancellation feature helps keep you focused on your game or music without distractions.
Thanks for selecting Sony products!
Best regards,
Estefany
- Pros mentioned:Sound quality
Husband approved!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a birthday gift for my husband, and he loves them! I will say the noise cancellation seems to work extremely well as sometimes he can’t hear me talking when he’s got them in LOL. But they seem to work exceedingly well for his PS5. Set up was seamless and easy. Overall 10/10 from my husband.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LWildes, Great! We're delighted to hear that you are enjoying your new headphones. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Most versatile earbuds I have ever owned!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds I have ever owned. The battery life is superb. I use these for the gym and take them home and use them on my PC and PS5. Anyone saying that they are having a hard time with them sounding good on PC needs to know that you have to change the audio source in Windows to INZONE BUDS (GAME). They are also perfect to use with PSVR2. These buds are so versatile. You can program on what you want the tapping commands to do with INZONE app for PC. The dongle just makes them work on PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny,
You made the right choice! We're glad that you like the battery life, sound quality, and tap controls of the INZONE Buds. Thank you for choosing Sony!
-Ralph
Inzone FTW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The PC version offers an exceptional experience, providing immersive audio fidelity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanzelR,
That’s wonderful to hear! We're thrilled that you're enjoying your INZONE Buds. We've put a lot of effort into making the immersive audio fidelity stand out, and your feedback lets us know we're on the right track. We truly appreciate you taking the time to share your experience!
Thanks for choosing Sony.
Best regards,
Eliab
Great earbuds for a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for the Playstation earbuds. Came across these headphones. Battery life is great. And sound is great. Bass could be better. But highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello addisonclark,
Thank you for choosing Sony!
We're pleased to learn that you're enjoying the great battery life and sound of the WFG700N headphones. It's fantastic to hear that they've been a great find for you, even though you were initially looking for something else. We appreciate your feedback on the bass, and we'll be sure to pass your comments along to our product team. Thanks for the high recommendation!
Best regards,
-Fred
- Pros mentioned:Battery life
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buds I've ever experienced noise cancelling seems to b crazy good along with battery life suits dual purpose as far as connecting to devices thru dongle the catch is it has to be up to date phone. A MUST IS DOWNLOADING THE SONY INZONE APP TO UNLOCK FULL BENEFITS OF THESE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, That's cool! We are thrilled to hear you feel the WF-G700N INZONE Buds is the best sounding wireless gaming earbuds that you've owned and you're enjoying excellent noise cancellation and overall features. Your assessment is spot on! This wireless gaming earbuds feature Industry’s-longest battery life, 12-hours goes the distance. This means you're now able to dive into extended, uninterrupted gaming sessions, powered to outlast your competition. Glad to know you're utilizing the different customizations and built-in equalizer on the INZONE Hub PC software. Thank you for your purchase and for the 5-star rating! -Jess
In one buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are light in weight, fit is easy and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi caseysrodeo13,
That's wonderful to hear! We designed the INZONE Buds for maximum comfort during long gaming sessions, so we're thrilled the lightweight and easy fit are working well for you.
Thanks for choosing Sony.
Best regards, Eliab
Lawrence.KS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these online for stor pick up. They sent the order to Lawrence,KS. I live in NJ. It should have been Lawrence, NJ. Then told me it would be ready later. Go back the next day. They don’t have it at the store I went to. They call another store. They have it. Drive 20 miles out of my way to the other store. It’s not ready. Love the headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesM, We sincerely apologize for any inconvenience you've experienced with your purchase. We are delighted to hear that you appreciate every aspect of these gaming earbuds and are enjoying their impressive features and exceptional sound quality. Thank you for choosing Sony! -Jess