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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 161 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 161 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect gaming buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased these to go along with my Meta Quest 3, and they work perfectly with it. Wish the usb dongle was a little lower profile, but the comfort and sound are spot on. Just remember you have to adjust your device sound level and the headphones themselves. Some settings require using the computer app which isn’t amazing but isn’t difficult either.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dadofhyperkids, Thanks for sharing your shopping experience with us. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds iv used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iv been searching for some good earbuds to use for gaming since most headphones i dont find comfy, and these really did the job they have good range, good sound easy to use. the fit to them is amazing, the extra features really do set them aside from any others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DillonM, that was amazing! You've certainly made a great choice! We're truly happy to know that you're satisfied with the amazing sound quality, very comfortable fit design, ease of use, and superb features of your INZONE Buds. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Tons of better products out there

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable after long uses, decent sound, but the range is severely limited. Using them with my phone is almost impossible unless you have your phone out all the time. Having it in my pocket the audio would cut out im assuming from the poor transmitter. Battery life is fairly good, could go a day on a single charge.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kuro,

      Thank you for sharing your thoughts on the Sony INZONE Buds (WF-G700N). We truly appreciate your thorough review and are sorry to learn about the challenges you've faced. This is not the experience we strive to provide.

      We understand that discomfort during prolonged use can vary among individuals. We recommend experimenting with the different ear tips included in the package to find a fit that works best for you. For guidance, please refer to this link: [Wearing the headset](https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273043.html).

      Regarding the connectivity issues you've mentioned, it sounds like the audio cutting out while your phone is in your pocket could be related to the Bluetooth transmitter's range. To enhance your experience with the INZONE Buds, we suggest updating the firmware to the latest version. This update not only improves functionality and features but also addresses any performance issues you may be encountering. More details can be found here: [Firmware Update](https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090).

      We are glad to hear that you found the battery life satisfactory. Your feedback is valuable to us, and we will pass it on to our product development team for further improvements.

      If the problem continues or if you need further information or technical support, please do not hesitate to email us at [email protected]. Kindly include the following details so we can assist you more effectively:

      - Name:
      - Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Sony also has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      We value your input and are committed to improving our products based on customer feedback. Thank you for bringing this to our attention.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent gaming earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than any Bluetooth earbuds. Plus it's RF, so you get stereo audio with a functional mic when you're playing games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edios,

      Thank you for your review of the INZONE Buds. We're so glad to hear you're enjoying the benefits of the 2.4 GHz RF wireless connection. The low latency it provides is a key feature we designed to give gamers a competitive edge, and it's great to hear that you find the functional stereo audio and mic so much better for your gameplay.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not for PS portal! PS5 only

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones mainly for use with my PlayStation portal. Corded headphones work fine but they kind of get in the way of game play. I thought they we expensive but I would like to use them for my PS5 as well. I looked at several reviews that said they were great and better than the new Sony Pulses, but no mention they did not connect to the portal. Which was so stupid in my opinion to pay this much for headphones for them not to work on another Sony product. Disappointed so I returned them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rachum,
      Thank you for your time writing this review. We regret to hear that you returned your Sony INZONE buds because it won't connect with PlayStation portal. The Playstation Portal does not support Bluetooth, the earbuds will not work with this. You can use any PlayStation Link-supported audio device for Playstation portal. For any PlayStation related question, please refer to PlayStation support for additional information.

      Your feedback is extremely important to us and is very much appreciated. We do apologize for the inconvenience and thanks again for shopping Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony gaming earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cought this earbuds becauae I was tires of the clasi gaming headphones wich aré very big and heavy so these earbuds aré just perfect the aré light and confi, the battery last very much and the Best part Is the quality sound and mic. Once you Buy something like this you Will foget about the clásic gaming headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JESUSV! We are delighted to hear that the INZONE Buds have been such a perfect fit for you.
      We're really glad you're finding them so light and comfortable and that the long battery life and, most importantly, the excellent sound and mic quality are hitting the mark.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ps5 earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and the sound is more than good enough for gaming. I have had any connection issues and setup was easy. I haven’t done the customization with my pc yet, but I really haven’t felt the need to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Jeremy! We're glad that you enjoy your games with the Sony gaming earbuds. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lawrence.KS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these online for stor pick up. They sent the order to Lawrence,KS. I live in NJ. It should have been Lawrence, NJ. Then told me it would be ready later. Go back the next day. They don’t have it at the store I went to. They call another store. They have it. Drive 20 miles out of my way to the other store. It’s not ready. Love the headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesM, We sincerely apologize for any inconvenience you've experienced with your purchase. We are delighted to hear that you appreciate every aspect of these gaming earbuds and are enjoying their impressive features and exceptional sound quality. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Top tier sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not believe the sound quality. Literally beats absolutely everything on the market for the PS5. Noise canceling works to good to be true. Only drawback is they aren't Bluetooth but other than that take my advice, throw away your over the ear headphones and get these buds!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonB, Thanks for sharing your shopping experience with us. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. We also appreciate your feedback/comment regarding its connectivity. This can help us improve in the future. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    4 but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but you always have to reprogram the ear piece to the play station when i have it connected to my cell,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcnewz, thanks for sharing your experience! We're very glad to hear your enjoying your new Sony - INZONE Buds. With 360 Spatial Sound which creates a more immersive and realistic soundscape, and the 8.4mm Driver that delivers powerful and detailed audio. We also appreciate your feedback about having to re-program the ear piece to the PlayStation when you have it connected to your cell, we'll be sure to share this with our development team. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great if they fit your ears properly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great and was nice to use ear buds for gaming, but these would hurt my ears after wearing them for about 30 minutes. If they didn’t bother me I would have loved these Headphones as my main gaming headset

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the earbuds I received for Christmas! They are amazing - the sound quality is excellent, they fit perfectly in my ears, and they have completely transformed my gaming experience. I couldn't be happier with this gift!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarmenP, That's fantastic! We're really happy to hear you love everything, especially the incredible sound quality, exceptional fit and you are having an enjoyable listening and gaming experience with these INZONE Buds earbud headphones. Glad to know you are very satisfied with your purchase. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Just buy them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds have a clear sound and fit easily in the ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Langfam, Thank you for recognizing the outstanding sound clarity and comfortable fit of the Sony INZONE Buds! These qualities truly make them an excellent option for immersive gaming and listening experiences. We appreciate your support for Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great pair of buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love these. They sound great for being just earbuds. Decent bass but a perfect alternative for someone who doesn’t like the big bulky headphones. Very comfortable in the ear too. The built in mic sounds good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rp8423, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These over PlayStation ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Sound quality is A1. Love the noise cancellation & the battery life. Also after comparing them to PlayStation buds I chose to keep these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnastasiaJ, You made the right choice! We're glad that you like the sound quality, excellent noise cancellation, great battery life of these earbud headphones. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A comfortable fit for your ears. The sound with noise canceling features rivals the N zone headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback on the WFG700N, Dee4K! We're delighted to hear that you find the fit comfortable and that the noise canceling features deliver an experience comparable to the N zone headset.

      At Sony, we prioritize both comfort and performance. Achieving a secure, comfortable fit is essential—not just for long listening sessions, but also to maximize noise-canceling effectiveness. We recommend always wearing the headphones with the ear pads sitting snugly over your ears and the headband gently resting on your head for the best results. If you’d like, the Headphones Connect app can also assist with tips to optimize your fit and sound quality, ensuring a premium listening experience each time.

      The WFG700N was designed with advanced noise cancellation technology so you can immerse yourself in your audio and enjoy crystal-clear sound quality wherever you are. We're thrilled you’re experiencing that—your satisfaction is our top priority.

      Thank you again for choosing Sony and taking the time to let us know how the WFG700N is working for you!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cant Recommend These Enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont remember the last time I got startled from playing an online shooter. I can hear footsteps, vehicles, etc from their exact location. It does what its supposed to do for gaming on PC and PS5. I wouldnt buy gaming buds for music or buds and you shouldnt expect them to be that way. Use them for what theyre designed primarily to do and you will love them. The only con is the hinge on the case feels flimsy and the case is a little bulky. But if your not transporting it a lot then its no big deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, sojelly! We're glad that you like them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Was dealing with a pair of headphones that were painful to wear over long durations. These are very comfortable! Don't plan on ever going back to an over the ears headset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianH, we are thrilled to hear you're enjoying the Sony - INZONE Buds! These earbuds have been designed to be light-weight and reduce ear contact to maximize comfort. They also have a long battery life of up to 12 hours for extended Gaming sessions! Thanks for trusting Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very long battery life, great sound quality, quick charge time, and amazing noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasD, we're glad you like the battery, sound quality and noise canceling feature of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    So good my ear hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent even in stereo only problem I have is keeping them in comfortably for long game sessions. For now will be using it dedicated for calls with decent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterB!
      We are delighted to hear that you’re enjoying the sound quality of your INZONE Buds!
      We understand comfort can vary from person to person, and we truly appreciate your feedback as it helps us continue improving.

      They’re designed to deliver clear, powerful audio and a long-lasting battery that makes them great for calls or gaming sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

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