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Customer Ratings & Reviews

Your price for this item is $198.00
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 166 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-166 of 166 reviews
  • Rated 5 out of 5 stars

    Best headphones for real!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever bought and I’ve had at least 10 of them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoU,

      You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    really good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thw sound quality is absolutely amazing keep up the good work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JAnderson! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! They have great sound quality and hold amazing charge!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user280099,

      Perfect! We're thrilled that you are enjoying the sound quality and battery life of the INZONE earbuds. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony is above all products in my eyes!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound Quality, good fit, easy to use, and fit well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Thank you for the great review! We're pleased to hear you like the excellent sound quality, comfortable fit, and ease of use of your new Sony Inzone buds. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Right one defective...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened for Christmas a.d next day right bud dead and wont hold charge..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeC, We're sorry to hear about your earbuds. Kindly check the link below : https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273084.html There are some steps that can help resolve your concern.

      If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the unit:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      -Craig Sony_US

  • Rated 1 out of 5 stars

    Rt ear bud wont charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony historically has a terrible issue with ear bud batteries (see xm4/xm5) and they didnt disappoint the rt ear bud is jacked up and wont charge. No stock around so no way to just return and rebuy…

    No, I would not recommend this to a friend