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Customer Ratings & Reviews

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Comp. Value: $239.99

Customer reviews

Rating 4.3 out of 5 stars with 407 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 407 reviews
  • Rated 5 out of 5 stars

    Cant Recommend These Enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont remember the last time I got startled from playing an online shooter. I can hear footsteps, vehicles, etc from their exact location. It does what its supposed to do for gaming on PC and PS5. I wouldnt buy gaming buds for music or buds and you shouldnt expect them to be that way. Use them for what theyre designed primarily to do and you will love them. The only con is the hinge on the case feels flimsy and the case is a little bulky. But if your not transporting it a lot then its no big deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, sojelly! We're glad that you like them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent sound would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryantH, Thank you for the amazing feedback! We're glad to hear you're enjoying the excellent sound of your INZONE buds. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    4 but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but you always have to reprogram the ear piece to the play station when i have it connected to my cell,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcnewz, thanks for sharing your experience! We're very glad to hear your enjoying your new Sony - INZONE Buds. With 360 Spatial Sound which creates a more immersive and realistic soundscape, and the 8.4mm Driver that delivers powerful and detailed audio. We also appreciate your feedback about having to re-program the ear piece to the PlayStation when you have it connected to your cell, we'll be sure to share this with our development team. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sound clear not to punchy of a bass perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Papijimmy!
      We appreciate you taking the time to share your feedback on the INZONE Buds.
      We are really happy to hear that you love the way they sound!

      To ensure you're getting the most out of your audio experience, your INZONE Buds feature low-latency 2.4 GHz wireless for a quick connection, and they utilize our Dynamic Driver X technology for wide-range frequency reproduction. Plus, the impressive noise cancellation feature helps keep you focused on your game or music without distractions.

      Thanks for selecting Sony products!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Inzone FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC version offers an exceptional experience, providing immersive audio fidelity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanzelR,

      That’s wonderful to hear! We're thrilled that you're enjoying your INZONE Buds. We've put a lot of effort into making the immersive audio fidelity stand out, and your feedback lets us know we're on the right track. We truly appreciate you taking the time to share your experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Great but flawed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with great sound and mic. Mine are defective though. The left bud just goes out when it feels like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Markye We're glad that you like the sound and microphone. We're also sorry to hear that the one you got is defective. We'd like to make sure you'll be taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the Inzone Buds

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent gaming earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than any Bluetooth earbuds. Plus it's RF, so you get stereo audio with a functional mic when you're playing games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edios,

      Thank you for your review of the INZONE Buds. We're so glad to hear you're enjoying the benefits of the 2.4 GHz RF wireless connection. The low latency it provides is a key feature we designed to give gamers a competitive edge, and it's great to hear that you find the functional stereo audio and mic so much better for your gameplay.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    I love it!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds truly great sound, I am a gamer and I play valorant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlyxA,

      That's awesome! We're happy to hear that you like the sound quality of the headphones. Good luck and have fun with your games. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great buds for gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony INZONE Buds are a fantastic choice for gamers who want a high-quality, comfortable, stylish audio solution. With exceptional sound quality, effective noise canceling, and seamless connectivity, these earbuds tick all the right boxes. The INZONE Buds deliver an outstanding audio experience. I have enjoyed the long battery life and sound of my PlayStation Pro.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechGeek, Great! We're pleased to hear that you like the comfortable, connectivity, noise canceling, and sound quality. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my laptop and playstation 5 and the sound is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcellousL,

      It brings us great satisfaction to hear that you are enjoying the Sony INZONE Buds and that they are delivering an awesome sound experience across both your laptop and your PlayStation 5.

      Thank you for sharing your positive experience and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Inzone earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. But the lack of multi point connection and the issues with Bluetooth really make this annoying!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElijahF,

      Thank you for the 5-star rating! We're glad to hear that you love the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    In one buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are light in weight, fit is easy and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi caseysrodeo13,


      That's wonderful to hear! We designed the INZONE Buds for maximum comfort during long gaming sessions, so we're thrilled the lightweight and easy fit are working well for you.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Not for apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but not compatible with apple, great audio and great fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Robin!

      We are so pleased to hear that you are enjoying the great audio quality and great fit of your WF-G700N earbuds.

      We sincerely apologize for the frustration you experienced with the compatibility and pairing process with your Apple devices. While our earbuds are designed to work across various platforms, we understand that achieving a seamless connection is crucial.

      We appreciate you bringing this to our attention, as user feedback helps us improve future integration efforts.

      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony inzone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this gaming earphones they have been by far the best ones I've had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoolio, We're thrilled to hear that you loved the INZONE Buds. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Pricey but love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used them for gaming and work for the last month or so. Absolutely love them. I havent had any issues with them. The audio is amazing paired with ANC they create a very immersive experience. They fit well and sometimes I even forget i have them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ctreadz, Thanks for your review of the Sony INZONE Buds! We’re thrilled you’re loving the fit, amazing sound, and immersive ANC for gaming and work, and it’s great to hear they’re so comfortable. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very average, mic is average. Battery life is good. You can do better for that price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, EZPZ.

      We appreciate you sharing your experience with the INZONE Buds. We designed the WF-G700N with a specific focus on ultra-low latency for competitive gaming and extended battery life for long sessions. However, we hear you on the sound and mic performance—especially if you're comparing them to high-end music headphones.

      If you haven't already, we recommend downloading the INZONE Hub software on your PC. It allows you to fully customize the EQ and microphone settings, which can significantly improve the clarity and "punch" to better match your preferences!

      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    THIS IS THE ONE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance loves these! Noise canceling works, base is dope and He said it's the best present. Anyone has ever bought him? And this is legit, not bias.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashley, We're glad that your fiance loves these Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolute amazing. I dont have anything to say thats wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the amazing review, Sas80!

      We are absolutely thrilled to hear that your new WF-G700N earbuds have exceeded your expectations and that you have nothing but great things to say about them. It's incredibly rewarding to know that we've delivered a product that provides such a flawless experience right out of the box.

      Thank you again for being a valued Sony customer!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds!! I use them for work and gaming almost everyday. The charge lasts for 8 hours which is very convenient for a 8 hour shift or a late night of gaming. They are very comfortable and helped alleviate my headaches from wearing over the ear headphones! I highly recommend these!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JustinW! We're glad you find these headphones useful in your daily activities and we appreciate that you'd recommend this to others. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ive made in a long time! Very simple set up! Sound quality is amazing and great battery life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveC, we're glad you like the sound quality and battery of our product. Thanks for choosing Sony. ~Earl Sony_US