Customer Ratings & Reviews
- Model:
- WFG700N/B
- |
- SKU:
- 10111565
Customer reviews
Rating 4.3 out of 5 stars with 407 reviews
(407 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 4 out of 5 stars
Not bad at all!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using earbuds for gaming. As good as I would expect from wireless earbuds.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roche, Thank you for sharing your feedback on the INZONE Buds. We’re glad to hear that your first experience using earbuds for gaming has been a positive one and that they’ve met your expectations for wireless performance. Happy gaming and thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
Best for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphone for gaming. They are the best
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dubonsabeatz,
Thank you for giving our WFG700N a 5 star rating and we're glad that you are enjoying your gaming sessions. Thanks for choosing Sony! - Marco
Rated 5 out of 5 stars
Perfect gaming buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually purchased these to go along with my Meta Quest 3, and they work perfectly with it. Wish the usb dongle was a little lower profile, but the comfort and sound are spot on. Just remember you have to adjust your device sound level and the headphones themselves. Some settings require using the computer app which isn’t amazing but isn’t difficult either.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dadofhyperkids, Thanks for sharing your shopping experience with us. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Rated 2 out of 5 stars
Sounds Good But Constant Disconnection On PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure for PS5 but even using the dongle on PC, there are always disconnection issues. Some days are fine, the next the left earbud specifically disconnects and reconnects over and over, and other days both disconnect. Often times one earbud is "low battery" even when it's been in its fully charged case.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielaG, we're really sorry to hear you're having trouble with your INZONE Buds. We definitely understand how disruptive constant disconnects and battery confusion can be.
Here are a few troubleshooting steps that often help resolve issues like this:
1) Use the INZONE Hub PC application to check and update your WF-G700N to the latest firmware. https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
2) Try different USB ports, preferably on the front of your PC and move the transceiver away from USB 3.0 devices, other USB cables and metal objects.
3) Initialize the earbuds. Find detailed instructions here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
If you've tried all these steps and the issue persists, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate your review of our Sony product and apologize for your experience.
Sincerely,
Estefany
Rated 5 out of 5 stars
A must for PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like bulky headsets and couldn’t use my airpods with PS5 so chose these earbuds. Great sound and comfortable.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HGGG,
Thank you for choosing Sony!
We're delighted to hear that you find them to have great sound and that they are comfortable for your use. It is gratifying to know that it has enhanced your experience and serves as an excellent alternative to earbuds!
Best regards,
-Fred
Rated 3 out of 5 stars
Not for PS portal! PS5 only
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones mainly for use with my PlayStation portal. Corded headphones work fine but they kind of get in the way of game play. I thought they we expensive but I would like to use them for my PS5 as well. I looked at several reviews that said they were great and better than the new Sony Pulses, but no mention they did not connect to the portal. Which was so stupid in my opinion to pay this much for headphones for them not to work on another Sony product. Disappointed so I returned them.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rachum,
Thank you for your time writing this review. We regret to hear that you returned your Sony INZONE buds because it won't connect with PlayStation portal. The Playstation Portal does not support Bluetooth, the earbuds will not work with this. You can use any PlayStation Link-supported audio device for Playstation portal. For any PlayStation related question, please refer to PlayStation support for additional information.
Your feedback is extremely important to us and is very much appreciated. We do apologize for the inconvenience and thanks again for shopping Sony! - Kris
Rated 5 out of 5 stars
Somy headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for gaming use them for ps5 recommend
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick, Amazing! We're glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
A gaming must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for gaming for sure does not connect to iPhones without a dongle only down side really
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremiahM,
Thanks for the 5-star review! It's great to hear they're delivering on the gaming front! And thanks for pointing out the iPhone connection, definitely something to keep in mind for mobile users. Thanks for choosing Sony.
-Aldair
Rated 4 out of 5 stars
Good earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased ad a gift for my son. He had a little trouble with set up but figured it out
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dlovett,
Thank you for the review and we do apologize for the inconvenience. We're glad to hear you're able to figure it out. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Exactly what I wanted!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are exactly what I was looking for! Super comfortable for long gaming sessions without the worry of leaving a dent in the top of my head!
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Noah, Fantastic! We are thrilled that our product meets your needs and expectations. It's great to know that you're happy with the comfortable fit and excellent performance of your INZONE Buds. Thank you for your outstanding five-star review and for choosing Sony! - Romeo
Rated 5 out of 5 stars
Best Earbuds iv used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.iv been searching for some good earbuds to use for gaming since most headphones i dont find comfy, and these really did the job they have good range, good sound easy to use. the fit to them is amazing, the extra features really do set them aside from any others
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DillonM, that was amazing! You've certainly made a great choice! We're truly happy to know that you're satisfied with the amazing sound quality, very comfortable fit design, ease of use, and superb features of your INZONE Buds. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
Rated 5 out of 5 stars
Good for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for his birthday. He seems to like them easy to use says the sound is good. He does have them connected to his PS5 with the included dongle.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigboss71,
Very nice! Thank you for the 5-star rating! We're happy to hear that your son likes the sound quality of the headphones for his PlayStation 5. Thank you for supporting Sony!
-David
Rated 5 out of 5 stars
Epic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is comfortable and adequate. The sound is perfect, as is when talking with my friends.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Alejandrokmdza,
Thanks for the review and the 5-stars rating! We are delighted to hear that you are loving your INZONE earbuds! With up to 12 hours of play, and a staggering 24 hours with the charging case. Dive into extended, uninterrupted gaming sessions, powered to outlast your competition.
Thanks for choosing Sony, have an amazing day!
-DiegoV
Rated 4 out of 5 stars
Works wonderful but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very nice and are very simple to use only problem is if your expecting to use them for anything els other then gaming you'll have to plug up the adapter that comes with it
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesT, Thank you for the feedback on your experience with your new Sony Inzone Buds! We're very pleased to hear you like the amazing sound quality and ease of use of your Sony gaming earbuds. We value your input about the limitation of connectivity option and strive to continually improve our products to meet the expectations of our customers. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Inzone bud review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and has clear audio really good hearing movement in games like cod
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaidenH,
Thanks for the 5-star rating! It's fantastic to know the WFG700N are delivering a top-notch experience in gaming! We hope you have amazing gaming sessions ahead.
Thanks for choosing Sony.
-Aldair
Rated 3 out of 5 stars
Tons of better products out there
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable after long uses, decent sound, but the range is severely limited. Using them with my phone is almost impossible unless you have your phone out all the time. Having it in my pocket the audio would cut out im assuming from the poor transmitter. Battery life is fairly good, could go a day on a single charge.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kuro,
Thank you for sharing your thoughts on the Sony INZONE Buds (WF-G700N). We truly appreciate your thorough review and are sorry to learn about the challenges you've faced. This is not the experience we strive to provide.
We understand that discomfort during prolonged use can vary among individuals. We recommend experimenting with the different ear tips included in the package to find a fit that works best for you. For guidance, please refer to this link: [Wearing the headset](https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273043.html).
Regarding the connectivity issues you've mentioned, it sounds like the audio cutting out while your phone is in your pocket could be related to the Bluetooth transmitter's range. To enhance your experience with the INZONE Buds, we suggest updating the firmware to the latest version. This update not only improves functionality and features but also addresses any performance issues you may be encountering. More details can be found here: [Firmware Update](https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090).
We are glad to hear that you found the battery life satisfactory. Your feedback is valuable to us, and we will pass it on to our product development team for further improvements.
If the problem continues or if you need further information or technical support, please do not hesitate to email us at socialsupport@am.sony.com. Kindly include the following details so we can assist you more effectively:
- Name:
- Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Sony also has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We value your input and are committed to improving our products based on customer feedback. Thank you for bringing this to our attention.
Sincerely,
Romeo
Sony Social Support
Rated 5 out of 5 stars
Sounds Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gaming earbuds you can buy. You can hear the sound allaround you. If you are into FPS or cinematic games, you need to give them a try.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReginaldS, Thanks for the 5-star rating! We're glad you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
Rated 3 out of 5 stars
Ehh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic on this product is TERRIBLE. Every test I did myself and with friends sound like I’m muffled and under water. Additionally, you need a windows computer or android device to customize these at all. Sound quality was pretty good but not equal to a good headset. I did like how using these don’t create the hot ear feeling.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonM, We appreciate your feedback on the Inzone Buds. We're sorry to hear about the issues you've experienced with the microphone. The muffled sound quality you described is not typical of our products, and we would like to help resolve this for you. Please ensure that the microphone is not obstructed and that the device is updated with the latest firmware. If the problem persists, contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sony also has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Hope this helps!
Regarding customization, it is true that the WFG700N requires a Windows computer or Android device for full customization. We understand this may be inconvenient for some users, and we appreciate your feedback on this matter.
We're glad to hear that you found the sound quality to be good and that the headphones are comfortable to wear without causing a hot ear feeling. Thanks for choosing Sony! -Sam
Rated 2 out of 5 stars
Great if you only need to game for a couple months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on April 24th, 2025. Opened box- Excellent condition, product worked amazing, sound quality/connectivity/convenient, just to last me just about 4 months. One side of the earbud stopped connecting/charging, I have tried soft cleaning the charging connectors with q-tips but it just won’t charge/work anymore. For only having them 3 1/2 months I wouldn’t spend $120 on these again let alone for the new price.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FathersMatterAlso,
We're very sorry to hear that you're experiencing an issue with your INZONE Buds after only a few months. That is certainly not the experience we want for our customers. Since your earbuds are within the one-year manufacturer's warranty period, our support team can help you with troubleshooting and potential next steps. They are the best resource to assist you with this issue.
Please contact our Sony Headphones support team for assistance at the following link: https://www.sony.com/electronics/support/audio-video-headphones
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Amazing earbuds for PS5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones with clear sound and microphone. No connection issues at all. Long battery life and very comfortable.
This review is from Sony - INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manbroken, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl






















