Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 10111565
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Just buy them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds have a clear sound and fit easily in the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Langfam, Thank you for recognizing the outstanding sound clarity and comfortable fit of the Sony INZONE Buds! These qualities truly make them an excellent option for immersive gaming and listening experiences. We appreciate your support for Sony! -Jess
Great earbuds, but limited
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great for gaming, but not everyday use. The XM5 would be a much better deal.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AshK, We are happy that you now have a great pair of earbuds for gaming. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Good earbud headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the PS5 setup. Noise cancelation works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Kahuna317! We're glad you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
Great item, but!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This great sound for play video games, but it doesn’t have compatibility for iPhone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacksonS, Thank you for the 5-star rating! We're glad to hear that you are enjoying your games with your new Inzone Buds gaming earbuds. Unfortunately, The inzone earbuds aren't compatible with iPhones. We'll note this as feedback as it can help us on product improvement. Thank you for choosing Sony. -Craig
A great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound for earbuds. Clear crisp sound. The idea of making your own sound profile is a bonus. Adjusting eq settings and the personal sound setting sony uses is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonM, Thank you for the great review! We're pleased to hear you like the excellent sound quality, comfortable fit, and ease of use of your new Sony Inzone buds. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony! -Craig
Great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff is very helpful and attentive great customer service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorV149, Awesome! We're delighted to hear that you had a great experience with Best Buy's customer service team. Thank you so much for purchasing our INZONE Buds Truly Wireless Noise-Canceling Gaming Earbuds and for choosing Sony! - Romeo
Best ear buds for pc gaming.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds for your PC are great. They are better than those big bulky headsets for PC gaming. Not sure why I've never bought these before now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoeW,
Awesome! We're glad to hear that you are enjoying your INZONE gaming earbuds. This is definitely great for PC and PS5 console. Thank you for choosing Sony! - Kris
Ear bud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck , the ear bud doesn't even Connect to my phone with Bluetooth i have to plug in the adapter to use it and thw same thing goes for my pc you can't use Bluetooth on there either and the play and pause button doesn't even works at all i even aside the button to do it and and doesn't work
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Omeganight, Thanks for sharing your experience with the Sony Inzone buds and we're sad to hear that you are having connection issues with it. This is definitely not the experience we wanted you to have.
INZONE Buds only support LE Audio connection (codec: LC3). Please note that the regular Bluetooth (Bluetooth Classic) codecs SBC, AAC, aptX and LDAC are not supported.
If your LE audio device supports the following profiles, you can enjoy listening to music and control the Play/Pause tap controls from your INZONE Buds via a LE Audio connection:
1) TMAP (Telephony and Media Audio Profile) - You can control the streaming for smartphones, headset, left and right standalone earbuds, speakers, TVs, and more.
2) MCP (Media Control Profile) - You can play or stop music.
3) VCP (Volume Control Profile) - You can adjust the volume, etc.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Noise Canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is not as good as I had hoped. They also frequently disconnect one bud.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BD67,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience caused by the insufficient noise cancellation and the frequent disconnection of one earbud on the WFG700N model.
To address these issues, we recommend updating your headphones to Firmware Version 02.000.006. You can check your current firmware version by visiting the following link:
https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
Additionally, we suggest reviewing the article titled "The Noise-Canceling Effects Are Not Sufficient" available here:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273091.html?search=noise
If you continue to face difficulties, please follow these steps to resolve the connection and noise-canceling issues:
Resetting the headset: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
Initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
Please remember that your unit is covered by a one-year warranty. If the issue continues after you have followed the provided steps, feel free to reach out to us at socialsupport@am.sony.com. Kindly include the following information in your email:
- Name:
- Best Buy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience; we're looking forward to helping you get these matters sorted out!
Best regards,
-Fred
Great sound, terrible mic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great on these and the battery life is really solid. However for it being marketed for gaming, the mic quality is terrible. Not worth getting if you need the mic or plan to use a separate mic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShahbazV, we're glad you like the sound quality and battery of our product. We're sorry to hear that you have an issue with the mic of your Sony unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273089.html?search=mic If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
Gamerbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better earbuds than the PlayStation pulse and the over the headphones that PlayStation has superb audio quality and noise canceling in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Guccimania! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great wireless earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very long battery life, great sound quality, quick charge time, and amazing noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasD, we're glad you like the battery, sound quality and noise canceling feature of our product. Thanks for choosing Sony! ~Earl
Keeps me safe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice I don’t like to wear over the ear headphones as my gf will get mad if I can’t hear her so this works
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pablo, Choosing this earbud headphones will definitely be worth it! It's wonderful to hear you're having an enjoyable gaming experience with your new INZONE Buds. We're also delighted to know you appreciate the amazing features, especially the excellent noise cancellation and incredible audio of these earbud headphones. Thank you for choosing Sony! -Jess
Perfect for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound and microphone is perfect. I use this for work on a daily basis and they are exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyC, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
Good for gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set , use it for gaming on the computer and PlayStation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcela Great choice! We're also glad that you are satisfied with your purchase. Thank you for choosing Sony. Erin
Perfect earbuds for PC/PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for anyone looking to get rid of the headband, and still retain long battery life. Easy to use with dongle for PS5 and PC
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMurillo, Awesome! We're happy to hear that you're enjoying your Inzone Buds. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
The suffice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the gold standard of sound quality but definitely worth the money for the features you get with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuenciW,
Thank you for your feedback! We appreciate your insights on the WFG700N. We're glad to hear you find value in the features offered.
Thank you for choosing Sony!
Best regards,
- Stephanie
Sony PS5 inzone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool headsets, play them alot when im online gaming with my friends, or just play alone listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dope, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
Even better than expected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great! The sound quality and comfort were exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CJ72, Amazing! We're thrilled to hear you like the great sound quality and comfortable fit of your new Sony Inzone Buds. Thanks for choosing Sony! -Sam
Right decision!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this earbuds. im enjoying my games using this. so worth it to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaC, Thanks for the 5-star rating! We're glad you are happy with your new Inzone Buds. Enjoy and thanks for choosing Sony. -Craig