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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 395 reviews
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool item a must have for gaming fans 100 % recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertoM,

      Thank you for the fantastic 5-star review! We are thrilled to hear that you think the INZONE Buds WF-G700N are a "must-have for gaming fans" and would 100% recommend them.

      It's great to know that you're enjoying the competitive advantage they provide. We designed them with a low-latency USB-C dongle connection to ensure every millisecond counts, so you can always stay ahead of the action.

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box was exactly.As described in excellent condition works very well.LoveThe fact that sony made some earbuds instead of an actual headset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, thanks for sharing your wonderful experience! We're thrilled to hear you're enjoying the Sony - INZONE Buds and its active noise canceling with personalized spatial sound that helps you stay on top! Your satisfaction motivates us to continue innovating and providing outstanding products. Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Noise cancelling could be a little better but I use them with a PC so its usually pretty quiet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wattson Amazing! We're glad that you like the sound and noise canceling function. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony inzone earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds great sound quality and design,highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcline, Thank you for the 5-star rating! We're thrilled to hear you like the great sound quality and design of your Sony Inzone buds. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    100x better than the ps5 specific version

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound AMAZING with the ps5. I would recommend these over the new PS5 Pulse explore. ONLY ISSUE with these is you have to have a PC that can attach a USB-C for the dongle to be able to asjust any of the settings for the PS5 like game/chat Mixer or the Equalizer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zigwiglig, Thanks for the positive feedback. We're glad you like your new gaming earbuds. We also appreciate your feedback as if can help us improve in the future. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great buds!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because i got tired of always wearing a headset. These sound great and the surround sound works great on pc. I can say make sure you wear them properly. When i first put them in they made my ears hurt. I figured out how to put them in correctly and the fit great now!! The battery lasts the 12 hours they say they do. You can have long gaming sessions with these for sure. I cant recommend them enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBYGuy, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best gaming earbud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally find the best earbud for my steam deck. The 12 hours long battery life with a single charger is the best. The sound quality for game is amazing and it is also good for music with the right setting on EQ. Only downside is it can only connect through LE audio capable smartphone witch not suit with my iPhone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ming, we're glad you are enjoying your new earbuds! We understand your concern regarding LE audio of this WFG700N. The INZONE Buds can be connected via USB-C dongle provided. For iPhone 15 and above, you can connect the INZONE Hubs to iPhone USB-C port through the dongle.

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    New Favorite Gaming Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with these earbuds. The sound from them is more than adequate for gaming. I enjoy the convenience of the small USB-c dongle. I can easily move it between my PC, PS5, and Steam Deck. The programmable touch controls are a nice touch and are convenient. A lot of people seem to complain about the noise cancelling feature but so far I have found it to work great and is more than adequate for using in home while gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doulon, Thanks for the 5-star rating!. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these earbuds for gaming, was a shame these don’t have more reviews for PC just for ps5 and phone Bluetooth use. But these are perfect for PC gaming, they are very easy to use and the noise canceling is amazing. I also really love the in app audio adjustments which accommodate to any game. Personally I give these a 10/10 and would HIGHLY recommend to anyone, Very impressed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisG, Thanks for the 5-star rating! We're glad you are enjoying your gaming earbuds. We also appreciate your feedback regarding PC connectivity. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Solid earbuds with great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed! Sound quality is awesome and it works seamlessly with the Sony PS5. Excellent battery life and the built in mic is decent. Not great, but decent. Only small knock is the noise canceling could be better. Tough to distinguish when its actually ON or OFF, because either setting makes only a negligible difference. Still rate it 5 stars because of the sound and easy integration with the PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisG, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, glad it comes with the USB C connector.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keng0,

      Thanks for taking the time to share your thoughts! We appreciate the feedback and we hope you have amazing moments with the Inzone buds!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Inzone Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and amazing battery life! Must have for any ps5 gamer helps with noise cancellation and ambient sound has modes for both!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattC, we are delighted to hear you're enjoying the Sony - INZONE Buds! The active noise canceling, personalized spatial sounds and the 12 hours battery life helps you stay on top. We hope you continue enjoying the earbuds, thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the older over the ear headset from Sony and needed an upgrade. I couldn't decide between these and the new pulse ear buds. I decided to give these a shot and wow, the quality of sound is amazing. The sound imaging when playing games is super clear. The battery life is really great as well. The longest game session I've played is about six hours and I still had plenty of battery left.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Tommy! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Seem to be quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot mute from controller otherwise they are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best easy to use PS5 headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont wanna have a head dent and you want something fast connectivity and easy to use. I truly believe this knocks all the sweet walls. I recommend it. I use it for my ps5 and it works amazing! I had this for more than 2 years now and its still works as brand new!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dissatisfied, we're glad you like our product! Thanks for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the steel series ear buds and these blow those out of the water it’s not even close. The base on these are better than any headphones I’ve ever used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderD, Awesome! Thank you so much for your incredible review! We're thrilled to hear that you love the Sony INZONE Buds and find them superior to others you've tried. Your satisfaction with the bass quality means a lot to us. Enjoy your listening experience and thanks for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product sounds super great and customer service help you get everything really fast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EdgarP,

      Thank you for choosing Sony!

      We're thrilled to hear that your WF-G700N earbuds are delivering exceptional sound quality! It's fantastic to know that the Best Buy team assisted you in getting them so quickly. We hope you continue to enjoy your new earbuds to the fullest!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Christmas gift for my gamer husband. Must Bette than the headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaP, Thiis is such a nice Christmas gift! We're sure that he is enjoying his new Inzone Buds. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Gaming ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony noise canceling ear buds are the best. They last hours and hours and make gaming better. Great for PC or PS5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, GrannyC,

      Thanks for the review and the 5-stars rating! We are delighted to hear that the INZONE gaming earbuds have successfully met your needs! The INZONE Buds L1 processor ensures up to 12 hours of play, and a staggering 24 hours with the charging case. Dive into extended, uninterrupted gaming sessions, powered to outlast your competition.

      Thank you for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 3 out of 5 stars

    Good but needs changes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, with the right eartips they are very comfortable. Not compatible with phones or devices that don’t have a usb C. For use with a ps5, they work well but the volume can be low. You are not able to change the settings for voice and other sounds from multiplayer games, which can make it difficult to hear other people if the game has pound sounds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate,

      We’re glad you’re enjoying the sound quality and comfort with the right earbud tips! We hear you on the USB-C limitation, they’re primarily designed for use with PlayStation 5 and PC gaming. It can be connected to other Bluetooth devices that support LE Audio. It can also work with other systems using the supplied USB transceiver. If you're experiencing issues with game audio overpowering chat on your PS5, adjusting the audio balance in the console settings could be a helpful solution.

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for sharing your feedback!

      Regards,
      Jess Sony_US