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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 395 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 395 reviews
  • Rated 5 out of 5 stars

    Gamerbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better earbuds than the PlayStation pulse and the over the headphones that PlayStation has superb audio quality and noise canceling in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Guccimania! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set , use it for gaming on the computer and PlayStation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcela Great choice! We're also glad that you are satisfied with your purchase. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Perfect for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and microphone is perfect. I use this for work on a daily basis and they are exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyC, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 2 out of 5 stars

    Ear bud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck , the ear bud doesn't even Connect to my phone with Bluetooth i have to plug in the adapter to use it and thw same thing goes for my pc you can't use Bluetooth on there either and the play and pause button doesn't even works at all i even aside the button to do it and and doesn't work

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Omeganight, Thanks for sharing your experience with the Sony Inzone buds and we're sad to hear that you are having connection issues with it. This is definitely not the experience we wanted you to have.

      INZONE Buds only support LE Audio connection (codec: LC3). Please note that the regular Bluetooth (Bluetooth Classic) codecs SBC, AAC, aptX and LDAC are not supported.

      If your LE audio device supports the following profiles, you can enjoy listening to music and control the Play/Pause tap controls from your INZONE Buds via a LE Audio connection:


      1) TMAP (Telephony and Media Audio Profile) - You can control the streaming for smartphones, headset, left and right standalone earbuds, speakers, TVs, and more.
      2) MCP (Media Control Profile) - You can play or stop music.
      3) VCP (Volume Control Profile) - You can adjust the volume, etc.

      If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the unit:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      -Craig Sony_US

  • Rated 5 out of 5 stars

    Right decision!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this earbuds. im enjoying my games using this. so worth it to buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelicaC, Thanks for the 5-star rating! We're glad you are happy with your new Inzone Buds. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Even better than expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great! The sound quality and comfort were exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CJ72, Amazing! We're thrilled to hear you like the great sound quality and comfortable fit of your new Sony Inzone Buds. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Great sound, terrible mic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great on these and the battery life is really solid. However for it being marketed for gaming, the mic quality is terrible. Not worth getting if you need the mic or plan to use a separate mic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShahbazV, we're glad you like the sound quality and battery of our product. We're sorry to hear that you have an issue with the mic of your Sony unit. Please follow this link to isolate the issue:

      https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273089.html?search=mic If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:


      Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony PS5 inzone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool headsets, play them alot when im online gaming with my friends, or just play alone listening to music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dope, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect earbuds for PC/PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for anyone looking to get rid of the headband, and still retain long battery life. Easy to use with dongle for PS5 and PC

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GMurillo, Awesome! We're happy to hear that you're enjoying your Inzone Buds. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 3 out of 5 stars

    The suffice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the gold standard of sound quality but definitely worth the money for the features you get with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QuenciW,
      Thank you for your feedback! We appreciate your insights on the WFG700N. We're glad to hear you find value in the features offered.

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Inzone Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, they work well with the PS5. Great for game and party chat. Your friends will n ot know you are not using a headset, sound is clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SicParvisMagnaCM, Thanks for the 5-star rating!. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i want it to do. It works great with pc gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlueDodger,

      Thank you for the 5-star rating! We're glad to hear that you like the headphones for your gaming experience. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome. Great sound and comfort. Definitely worth it. Never going back to over the ear gaming head sets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lobojoven,
      Many thanks for the 5-star rating! We're glad to hear that your INZONE gaming earbuds perfectly suits your needs and expectations. Your satisfaction with the great sound quality and comfortable fit of the unit are greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly what we expected! Great quality and compatibility for working from home use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyT Awesome! We're thrilled to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Comfortable, great sounds and noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with a buch of diffrent devices and they last a long time on a single charge. Not dissapointed in this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Orxan, Thanks for the positive feedback! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well and are super easy to use and connect because of the dongle!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesL,

      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son mentioned that does were way better than the full head set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RafaelM, Thanks for sharing your experience. We're glad you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good audio, terrible mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but the voice pickup is terrible. Attempted to use them a few times but got complaints on how I sounded each time. After playing with some settings adjustments and no software updates available I’m probably going to return these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spanky, While we're glad that you like the sound quality, we're sorry to hear that you're having issue using these for phone call. We do have troubleshooting steps if while on a phone call or voice chat, you can’t hear the other person talking, or they can’t hear you.

      Please check the troubleshooting link below:
      https://www.sony.com/electronics/support/articles/00301941?utm_source=glean


      I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

      Name:
      BBY Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Inzone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best in ear buds for playstation 5. They are better than Sony Pulse version.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vanny. We're glad you like your gaming headset. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    Decent headset when you figure them out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are decent earbuds but they sent me a used set that was returned and repackaged

    I would recommend this to a friend