Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Comfy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the surround sound close when I’m gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Originalhi5, we're glad you like our product! Thanks for choosing Sony! -Carl
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these earbuds, more than he loves me, I think.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteffanyB,
Thanks for sharing your 5-star review and experience with the INZONE Buds. We're glad that your husband is enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping and perfect ear buds I would recommend Best Buy to everyone for any items.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnathanW, Great service! We're also glad that you like the Inzone Buds. Thank you for choosing Sony. Erin
- Cons mentioned:Volume
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchesed these for use with my PS5 and man they were disappointing. I got them home and got them set up which was a simple plug and play process. They are supposed to be noise canceling. Nope. Volume super low compared to other headsets. In order to use the companion app yoi have to sync them to a PC. I switched them out and got the arctis nova 7s.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DCDemon, We are sorry to hear that the Inzone Buds had to be returned. This is not the experience that we would like you to have and we hope that you consider Sony again in your future purchases.
Regards,
Carl
Inzone buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound for video gaming or your music also good battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorL, fabulous! We're truly happy to know about your satisfaction with the amazing sound quality and long-lasting battery life of your INZONE Buds. Thank you very much for choosing Sony! - Romeo
Good stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these, I would definitely purchase them again.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Jean! We're glad your husband likes them. Enjoy and thanks for choosing Sony. -Craig
Best buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most optimal gaming earbuds currently available in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickxanielP, perfect! You've certainly made a great choice! We're thrilled to hear that you're satisfied with the amazing performance of your INZONE Buds. Thanks for the 5-star review and for choosing Sony! - Romeo
Great for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sounds great easy to use and works well with ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioT, Choosing this headset will definitely be worth it! It's fantastic to hear that you are having an enjoyable gaming experience with your new INZONE Buds and it works seamlessly with your PS5. Glad to know you appreciate the amazing features, excellent noise cancellation as well as ease of use, and incredible audio of these earbuds. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess
Sony earpiece
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these earpiece and they have good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalvinR, Thanks for the 5-star rating! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Affordable audio greatness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones Absolutely perfect sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Nick! We're glad you like your new earphones. Enjoy and thanks for choosing Sony. -Craig
BEST EVER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds works great for long sessions of gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrevorQ, We're pleased to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin
Massive flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could have been perfect but everyone’s concerns are real. After three months, the left earbud stopped charging and now the right earbud is losing charge after 20 minutes of use. Seems like a common issues with the case and battery.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BlancaZ,
We're truly sorry to hear you're running into issues with your INZONE Buds. We completely understand how frustrating this is.
Here are a few troubleshooting steps that often resolve charging issues:
-Make sure both earbuds are securely seated in the charging case. If the earbuds are not making proper contact, they may not charge. Use only the supplied USB Type-C cable and ensure it is firmly connected to the case.
-Dirt or debris on the charging contacts (either on the earbuds or in the case) can prevent charging. Clean all contacts gently with a soft, dry cloth.
-Ensure your INZONE Buds are running the latest software version using the INZONE Hub app on your PC.
-Reset and initialize the earbuds. Find the instructions for each procedure here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
If you've tried these steps and the issues with the left earbud not charging or the right earbud draining quickly still persist, please contact our dedicated Sony support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony. We are sorry this happened.
Sincerely,
Estefany
SONY INZONE EARBUDS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the wait and and the price is fair for the quality of the earbuds !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianG, Amazing! We're delighted to hear that you are enjoying the quality of your Inzone Buds. Thank you for choosing Sony. Erin
best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headset i have used, been gaming most of my life and love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaB, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Amazingly Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It love it. Now let me win that $400 gift card please.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CuliderJ, We're glad that you are enjoying your Inzone Buds. Thank you for choosing Sony. Erin
Couldve been good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life and sound is really good but has a bit of white noise. Sounds low but as soon as i noticed it i couldn't not hear it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KevenV, Thank you for your feedback on the Sony Inzone Buds. We're glad to hear that you are satisfied with the battery life and sound quality. Regarding the white noise you mentioned, this can sometimes occur depending on the settings or conditions. To resolve this issue, please follow the steps on this link:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273088.html
We hope these suggestions help improve your experience with the Inzone Buds. If you continue to experience issues, please feel free to reach out for further assistance. Email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Great buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them alot and you will too. Its another great product by Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, Thanks for the 5-star rating!. While we're glad that you are impressed with the Inzone Gaming earbuds, we're sad to hear that you'd be returning them. Unfortunately, we can't answer your question regarding release dates of products however, we appreciate that you are tuned in to the upcoming Gaming headset. Again, we appreciate your support and thanks for shopping Sony! -Craig
Definitely 5 Stars
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and the sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, JessicaL! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Great gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great gift for my son very good quality..
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Mariposa! We're glad that your son loves them. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Excellent Gaming Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them as a gift for my fiancé and he loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabby, That's nice to hear! We're also glad that he loves his gaming earbuds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin