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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 395 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony > Steel Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are nice. Normally I would opt for wired IEMS but for mobile use on a gaming laptop the sound quality has been nice. Compared to the Nova Buds (which broke after one day) these are much nicer all around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConfusedPerson,

      Thanks for the great feedback! We're thrilled to hear that the INZONE Buds are working so well for your mobile gaming, especially as a replacement for your usual wired setup. It's fantastic to know you're enjoying the sound quality and that they've been a much better experience for you all around. We appreciate you choosing Sony. -Eliab Sony_US

  • Rated 3 out of 5 stars

    Great sound quality - huge connectivity issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for little less than a month now. They have great sound quality - when they actually stay connected. I have had huge problems with one ear bud constantly disconnecting and turning off. Its to the point that it turns off multiple times in the same minute, which is extremely frustruating to say the least. Re-pairing the headphones with my PC solves the problem for maybe a day or two and then it starts all over again. I installed the INZONE Hub and recommended drivers with the hope it would resolve this issue and no luck so far. Only re-pairing the headphones solves the issue and like I said, that is a temporary fix at best. They have great sound quality but the connectivity issues make me hesitant to recommend it to others.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarrettF,

      Thank you for your feedback. We’re sorry to hear about the frustrating connectivity issues you've experienced with your INZONE Buds.

      Since you have already tried the INZONE Hub and drivers, we recommend initializing the headset to restore factory settings. This can often resolve persistent pairing and connection glitches between the earbuds and the dongle. You can find the step-by-step instructions here:

      https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html

      If the issue persists after the reset, we highly suggest contacting our technical support team for more in-depth troubleshooting:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Solid earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty good, especially once tuned. The Fitment is great and I like how they included different ear tips. Mic is a hit or miss, sometimes I sound crystal clear and other times I sound robotic with a lot of static.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewM, We're glad that you like the sound quality and fitment. To use all functions and improved performances, please make sure to update the headset software and computer software “INZONE Hub” to the latest version. Ref: https://helpguide.sony.net/mdr/2977/v1/en/index.html

      Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Latency, Sound quality

    Rated 5 out of 5 stars

    Pretty good gaming buds for something wireless.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Great audio and very low latency as expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your positive feedback on the WFG700N, David! We're delighted to hear that you're enjoying the great audio quality and experiencing the low latency you expected. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any more thoughts or questions, feel free to let us know!

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Very comfortable also. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesC,

      Thank you for choosing Sony!

      We're so glad you're enjoying your WF-G700N INZONE Buds! It's wonderful to know you find the sound amazing and that they're very comfortable for you. We really appreciate you taking the time to share your positive experience and for recommending them!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Great pair of gaming earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job as a wireless gaming earbud. Sound quality is great but mic quality sucks. Can't blame it because the technology isn't there yet. Great audio if youre gaming solo though! Otherwise its a very mid multiplayer earbud due to the nature of its microphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your honest feedback, BBBuyer!

      We are pleased to hear that the WF-G700N fulfills its main function as a wireless gaming earbud and that the sound quality is great for your solo gaming sessions.

      We understand your disappointment with the mic quality for multiplayer communication. We are always working to advance microphone technology in compact, wireless form factors, and we appreciate you bringing this specific experience to our attention.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good choice if tired of bulky headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfort and good enough sound compared to an over ear headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Gpro!

      We're glad to hear that you find the comfort of the WF-G700N headphones to be good and the sound quality to be sufficient for your needs compared to over-ear headsets. Our team has designed these earbuds to provide a comfortable fit for extended use and ensure that the sound quality meets the expectations of our users.

      If you have any other feedback or need assistance, feel free to reach out.

      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. The noise cancelling is great and the battery life is really good. The only thing I don't love is the usb c adapter since I have to take my phone out of its case to plug in the adapter. Works really good in my PS5 though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JCC77!

      We are so happy to hear that you are loving the noise canceling and battery life on your INZONE Buds! It’s great to know they are performing well for your PS5 sessions.

      We also appreciate your honest feedback regarding the fit of the adapter with your phone case. We understand how having to remove a case can be a bit of a hurdle, and we’ll be sure to share this feedback with our design team for future improvements.

      Thank you for choosing Sony and for being part of the gaming community!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible! I'm done with gaming ear muffs!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I've been waiting for ear buds that were quality for gaming for a looong time. $200 is more than I ever spent but NO REGRETS! Sound is incredible in game(MW3) and I tied it to my S24 and use Poweramp app to listen to my music and these hit so nice! Sony hit it on the head this time! Did I mention the noise cancelling and ambient noise options? Both work great! One knock though, you need a PC for the app AND if its older like mine, it does not have a USB C input you better get a USB C Female to USB male adapter! You must plug the included dongle into the PC and its USB C.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frankie,
      Excellent choice! We are very glad that your investment with your INZONE Buds is worth it. Nice to know that we were able to give you a good match for your gaming needs. It's wonderful to hear that you are enjoying the great sound quality, features, and overall performance of the unit. We are committed in providing you the best experience possible. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid Gaming Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel comfortable, sound awesome, and software is actually pretty solid. Helped me pick out the best ear tips for best seal and I can game for hours and be unbothered by these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AwkwardPanda Great! We're delighted to hear that you are enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for console gaming and PC gaming. If you are a campaign player, you will love this earbud; the battery life is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duke,

      Thanks for sharing this awesome feedback!

      It's great to hear that the INZONE Buds are hitting the mark for you on both PC and console. The incredible battery life and comfort are key features we designed for players who love long, immersive campaign sessions—like you!

      Thanks again for the review and for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! They work great with both pc and ps5 had no issue with them at all. They also sound really good. I would recommend these for anyone who is tired of having headset hair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gabe,

      Thank you for choosing Sony!

      We're delighted to hear that you're enjoying the WFG700N earbuds! It's fantastic to know they work well with both your PC and PS5, and that you're pleased with the sound quality. Thank you for the recommendation!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to connect. Phone requires newest BT tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to connect to computer. My S22phone isn't new enough to connect to the Bluetooth. Sound is good but I haven't played around with the equipment settings much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodneyP,

      We appreciate you taking the time to share your experience with the WFG700N! And you're right, connectivity is great. We hope you have amazing gaming sessions ahead. Make sure you do play around with the settings to elevate your experience even further.
      Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Crystal-Clear Audio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The INZONE Buds from Sony have been a fantastic addition to my gaming setup. The sound quality is top-notch—clear highs, solid bass, and immersive detail that makes a real difference during competitive gameplay. The noise canceling feature works impressively well, helping me stay focused without distractions whether I’m on PC or PS5. Comfort is another big plus. They fit snugly without causing fatigue over long sessions, and the battery life has held up surprisingly well, even with ANC enabled. Pairing with both systems was quick and easy, and I love that they’re truly wireless—no more getting tangled up while gaming. If I had to nitpick, I’d say the case is a bit bulky for carrying around, but that's a small tradeoff for everything these earbuds deliver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your wonderful review of the INZONE Buds, CodyE. We are delighted to hear that you are enjoying the top-notch sound quality, impressive noise canceling features, and the comfort of the earbuds during long gaming sessions. It's great to know that the battery performance has met your expectations as well. We appreciate your feedback regarding the bulkiness of the case and will consider it for future improvements. Thank you for sharing your experience with us and for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    “The screaming has stopped”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever! My son used to scream and yell at his computer when he was gaming with his friends… I got him easier earbuds, and the noise has stopped! He said he can hear every footsteps every breath and every word his friends are saying clearly through these earbuds! I would buy them 100 times over

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GAMING, we're glad your son is enjoying his new earbuds. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Fantastic Earbuds, just need deeper bass.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with these earbuds is that the bass isn’t quite deep enough. Still not bad by any means, but if you’re a bass head like myself that likes thundering bass, then these miss the mark. Again, they’re still great earbuds and you will enjoy them, just don’t expect deep bass that’s all. Outside of that, they’re definitely some of the best out there IMHO. I’ve only used them on my PS5 Pro, but they also work on PC, which offers way more customizable features like an EQ where you can adjust the bass and other audio settings to your liking. Similar to AirPod Pros, these also use touch gestures to adjust volume, turn the built in mic on/off as well as the noise cancellation. Speaking of noise cancellation, it works very well! Mic is good quality, The cable for the charging case is rather short, so something to keep in mind depending on how your gaming space is setup. Overall, very good earbuds for your PS5/PC. I would recommend these to anyone looking for a good pair of earbuds for gaming/movies/music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Craig,

      That's fantastic to hear! We are genuinely delighted that you are enjoying your gaming earbuds. Your satisfaction is very important to us, and we truly appreciate you taking the time to provide us with your valuable feedback, especially regarding the bass sound quality. Please rest assured that we take all feedback seriously, and we will definitely look into this matter for future product improvements. We want to ensure that all our customers have the best possible experience with our products.

      Once again, thank you for choosing Sony, and we hope you continue to enjoy your gaming experience with our earbuds!

      Best regards,
      -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ps5 headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, I can hear everything with them , they are super comfortable and it comes with noise isolation so get them you won’t regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferE,
      Thank you for an awesome feedback! We're delighted to hear your enjoyable experience with the amazing sound, comfortable fit, noise cancellation, and overall performance of your INZONE gaming earbuds. This is definitely a perfect pair for PS5 and PC. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for private gaming, or movie watching sessions. The Software is simple to set up, the active noise cancelling and spatial Audio are what make it worth the price for me. My biggest gripe would be the range in which you can wear them without having any interference is sort of limited other wise I would recommend these earbuds for daily gaming and movie watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FlatSoda,

      Thank you for the purchase! We're glad to hear that you like the noise canceling and price point of the headphones. Your feedback is greatly appreciated.Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No more head dent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, very convenient, and great sound for music, gaming, everything!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomG, We're thrilled to hear that you like the audio quality and comfortable to use. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Over any ear buds any day

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally one of the best ear buds I ever purchased I don’t know y it took me so long to find these but I’m glad I did

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoubleG120,

      It brings us great satisfaction to hear that your search for the perfect pair of earbuds ended with the INZONE Buds! We are so glad you found us, and it is wonderful to know they have already secured a spot as one of your best purchases.

      We engineered these specifically for gamers who demand the best of both worlds: the high-performance audio and low latency of a gaming headset, but in a truly wireless, comfortable form factor. With their incredible battery life and personalized spatial sound, we hope they continue to give you a competitive edge and a more immersive experience in every session.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US