Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Wireless gaming earbuds that tick about all boxes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using these with a PC for many months. Very satisfied. Noise cancelling + low latency + battery life + good sound quality. No issues with connection with dongle plugged in at desk level. Am able to connect them via BT LE to my Pixel phone, though it did not work fully until recently (not sure if it was a phone or earbuds issue). Sound quality isn't quite up to the level of premium wireless earbuds imo (assume it's due to connection constraints and not hardware), but still pretty good.
I would recommend this to a friendLove product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son have use this product everyday since I give to him
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariposa,
That is wonderful to hear! We are glad the INZONE Buds have become a daily essential for your son’s gaming. With up to 12 hours of battery life and a low-latency 2.4GHz connection, they are designed to keep up with even the longest sessions on PC or PS5.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Completely IN the ZONE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and balance (game audio vs chat audio) controls. Used to strictly be a full over-ear headset guy but these have changed my mind. Also love the dedicated switch for PC vs PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NimbusKordei, Thank you for the positive review of your Sony INZONE buds! We're thrilled to hear you like the amazing sound quality, balance controls, and the dedicated switch for PC vs PS5. Thanks for choosing Sony! -Sam
So good my ear hurts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent even in stereo only problem I have is keeping them in comfortably for long game sessions. For now will be using it dedicated for calls with decent battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterB!
We are delighted to hear that you’re enjoying the sound quality of your INZONE Buds!
We understand comfort can vary from person to person, and we truly appreciate your feedback as it helps us continue improving.
They’re designed to deliver clear, powerful audio and a long-lasting battery that makes them great for calls or gaming sessions.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Very comfortable for long gaming sessions
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I use glasses, these earbuds are much better and comfortable to use for long gaming sessions compared to over the ear headsets (pressure over ears due to glasses holder) ! Only negative is limited Bluetooth LE compatibility to only a few devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucsky, we're glad you are enjoying our product. We understand your feedback regarding the Bluetooth LE of this unit. Thanks for choosing Sony. ~Earl
Work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, the battery life is better than you would think.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JonathanP!
We’re thrilled to hear that you are impressed with the sound and battery life of your INZONE Buds! We designed these specifically for marathon gaming sessions, so it’s great to know that the 12-hour single-charge battery life is exceeding your expectations. It’s awesome that you’re enjoying that high-quality, immersive audio while you play. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Nice earbuds, but confused with Sony's strategy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up these earbuds after my PS5 Pulse headset started to show it's age. These are a terrific replacement. The sound is excellent and the 3D effects are incredible. The earbuds are comfortable to wear. They work for PC gaming as well as PS5. The noise cancelling, while not state of the art, is adequate. On the downside, the controls are cumbersome and remembering what every tap means is difficult. What I don't understand is Sony's strategy. They release these earbuds ,which I picked up on release day, thinking this was the next generation of earbuds for my PS5. Then 3 weeks later, they announce the Playstation Explore 3D earbuds and headset. These come out in early December and are marketed as "next generation". The new earbuds have playstation link built in so they will also work with the upcoming Playstation Portal handheld. These Izone earbuds would not. Why release something then out do it 3 weeks later? I have a Portal on order, so these go back and I'll wait on the Explore units. Too bad too. These were really nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjd1969, Thanks for sharing your shopping experience. While we're glad that you are impressed with the Inzone Gaming earbuds, we're sad to hear that you'd be returning them. Unfortunately, we can't answer your question regarding release dates of products however, we appreciate that you are tuned in to the upcoming Gaming headset. Again, we appreciate your support and thanks for shopping Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing these work amazing with my ps5 feel great and great sound
I would recommend this to a friendBrand response from SonyListens
Posted .This is great to hear, Ollie. We're delighted to hear that you like the sound and works great with your PS5. Thank you for choosing Sony.
Great gaming buds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these first because of the price. I got them at a used price that was way to good to ignore. They use the same drivers as the sony xm5. Ill say the noise cancelling isnt like" dang i cant hear anything around me" but it does a good job at getting rid of some and lowering the sounds of others. With that said once you play music or games you wont notice it because the audio takes over and your immersed. The ambient is great works really well. If you find it for discount and its in your price range id say buy it. BAD part is i had trouble at first with the music or game audio going from stereo sound to spatial audio but i fixed it by resetting the device by holding down the button on the case for 20sec
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batman562, Thanks for the 5-star rating! We're glad to hear that you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
Great Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for those whose ears get too hot from over the ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zick,
We’re glad to hear that the INZONE Buds are providing a comfortable, cool alternative to over-ear headphones for your gaming sessions! It’s great to know they are meeting your needs for both comfort and performance. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Fit, Sound quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome loud. Fit good. Sound good. Touch controls are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CYF3R7, Great! We're glad that you like the fit, audio, and touch controls. Hi Adan, Amazing! We're delighted to hear that you are happy with your purchase. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Sony buds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them best ones I ever had!!!!! Definitely buying a extra pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RainaC,
Thank you for choosing Sony!
We couldn't be happier to hear that the WFG700N earbuds have made such a positive impression on you. Knowing that you’re already planning to purchase an extra pair speaks volumes, and we truly appreciate your trust in our products. Your enthusiasm inspires us to continue delivering quality and innovation.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Endzone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort, sound quality is good, bois cancellation is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryR We appreciate your 5 star rating! We're also glad that you like the sound, comfort, and noise canceling function. Thank you for choosing Sony. Erin
Sony Inzone Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted these to a friend who loves them!!! Sound is amazing and automatically links to PS! COMFORTABLE!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MorganC,
It is truly wonderful to know that your friend loves the INZONE BUDS! We are thrilled that they find the sound amazing, that the automatic PS linking is working seamlessly, and most importantly, that they find them comfortable.
We really appreciate you choosing Sony!
Regards,
Dominick
Good for on the go and vr gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Earphones just not as good as my headphones. Great for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MacCaron,
That is wonderful to hear! We're thrilled the INZONE Buds are providing a great travel experience for you and appreciate you acknowledging their performance in a portable format.
Thanks for choosing Sony.
Best regards, Eliab
Pretty great quality and sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it 5/5 but occasionally the right earbud stops working, and youll have to fidget with the blutooth and charging case to reactivate it. Battery life is really good. Microphone and sound too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Thank you so much for your feedback! We're thrilled to hear that you're enjoying the battery life, microphone and sound quality of your WF-G700N earbuds.
However, we sincerely apologize for the inconvenience you've experienced with the right earbud occasionally stopping.
To resolve this issue, please try the following troubleshooting steps:
1. Reset the earbuds by following the instructions in this link: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
2. Use a dry cotton swab to gently clean the charging terminals on both the earbuds and inside the case to ensure a proper connection.
If you continue to experience issues, please don’t hesitate to reach out to our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products!
Best regards
Estefany
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the work, good sound, good noise blocking.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, GiovannaM!
We are so glad to hear that the INZONE Buds are "doing the work" for you! We designed these specifically for gamers who need that balance of high-quality audio and focused concentration.
It’s great to know that the Active Noise Cancellation is blocking out those background distractions, whether it's a loud fan or outside noise, allowing you to stay fully immersed in your game.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Really nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 5 stars but for some reason i cant control the buds using my ps5 pro controller no volume adjustments, party or game audio preference. Everything has to be done using the buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dave,
Thank you for choosing Sony!
It's truly wonderful to know that you're enjoying the WFG700N earbuds. We appreciate you taking the time to share your feedback. We are sorry to hear about the difficulty you're experiencing with controlling the buds using your PS5 Pro controller.
We would like to help you with this. Please reach out to our support team for personalized assistance at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
They will be able to assist you further with this matter.
Best regards,
-Fred
Left Headphone Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning: There is a big firmware bug. If you let the case hit zero battery, the left earbud may get soft-bricked and will not charge/turn on until you do a factory reset on the case. Just google "in zone buds left headphone stopped working," and you will see tons of posts. Hopefully, this will be fixed in an update. Besides that, the headphones are great. They have great battery life, great sound, and a simple app that lets you customize a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're glad you like the battery, sound quality and the INZONE hub or Sound Connect" (formerly “Sony | Headphones Connect” app) of our product. We're sorry to hear that you have an issue with your Sony unit. Please that your INZONE Buds are running the latest firmware version. You can do this by launching the INZONE Hub application on your computer, connecting your headphones, and checking the firmware version under Device Settings. Please check this link for more information:
https://www.sony.com/electronics/support/software/00340090?utm_source=glean
Initialize the earbuds by following this link:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html?search=initialize
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
Izone by Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great item to pickup not as comfortable as the headphones but a better quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertO,
We are delighted you are noticing the improved audio quality in the INZONE Buds! We engineered these earbuds for exceptional clarity and competitive edge in gaming audio. While the fit of earbuds is often a personal preference compared to over-ear headphones, we appreciate you still finding them a great pick-up for your setup.
Thanks for choosing Sony.
Best regards, Eliab