Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 395 reviews
  • Rated 5 out of 5 stars

    Izone by Sony

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great item to pickup not as comfortable as the headphones but a better quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertO,

      We are delighted you are noticing the improved audio quality in the INZONE Buds! We engineered these earbuds for exceptional clarity and competitive edge in gaming audio. While the fit of earbuds is often a personal preference compared to over-ear headphones, we appreciate you still finding them a great pick-up for your setup.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Inzone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming or for PC or Even Mobile device definitely Recommend 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinR!
      Thanks for the excellent feedback and the 10/10 recommendation for the INZONE Buds!
      It is most rewarding to hear that you find them perfect for gaming, PC and even mobile devices.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer seevice was amazing and the man that helped me was super freindly and nice. Would come again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband approved!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a birthday gift for my husband, and he loves them! I will say the noise cancellation seems to work extremely well as sometimes he can’t hear me talking when he’s got them in LOL. But they seem to work exceedingly well for his PS5. Set up was seamless and easy. Overall 10/10 from my husband.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LWildes, Great! We're delighted to hear that you are enjoying your new headphones. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I finally bought these. Gaming is officially at another level with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Orijayz,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WFG700N INZONE Buds have elevated your gaming experience to a whole new level. Knowing our product enhances your passion means a lot to us, and we're grateful for your trust. Thank you for sharing your excitement!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely good earbuds. The controls will take some getting used to but they are pretty customizable. I use them for work and gaming. The mic quality could be improved to be honesg, and that's going to be my only complaint, seeing as these are pretty expensive. But the offer great functionality and quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanR, Thank you for your feedback. We are glad to hear that you are happy with the overall performance of the Inzone Buds! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds I've ever experienced noise cancelling seems to b crazy good along with battery life suits dual purpose as far as connecting to devices thru dongle the catch is it has to be up to date phone. A MUST IS DOWNLOADING THE SONY INZONE APP TO UNLOCK FULL BENEFITS OF THESE.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh, That's cool! We are thrilled to hear you feel the WF-G700N INZONE Buds is the best sounding wireless gaming earbuds that you've owned and you're enjoying excellent noise cancellation and overall features. Your assessment is spot on! This wireless gaming earbuds feature Industry’s-longest battery life, 12-hours goes the distance. This means you're now able to dive into extended, uninterrupted gaming sessions, powered to outlast your competition. Glad to know you're utilizing the different customizations and built-in equalizer on the INZONE Hub PC software. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love these headphones lol at the moment mines got lost so you know I have to order some more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AngeloB!

      We are absolutely thrilled to hear how much you love your WF-G700N! It’s wonderful that they are your go-to audio choice—so much so that you immediately know you have to order a new pair after losing your originals! Your loyalty and strong endorsement mean the world to us.

      We're confident the new pair will deliver the same great sound and seamless experience you remember.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Most versatile earbuds I have ever owned!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever owned. The battery life is superb. I use these for the gym and take them home and use them on my PC and PS5. Anyone saying that they are having a hard time with them sounding good on PC needs to know that you have to change the audio source in Windows to INZONE BUDS (GAME). They are also perfect to use with PSVR2. These buds are so versatile. You can program on what you want the tapping commands to do with INZONE app for PC. The dongle just makes them work on PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny,

      You made the right choice! We're glad that you like the battery life, sound quality, and tap controls of the INZONE Buds. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the INZONE Buds for about a month now and am very happy with their performance. I have not issues to list.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SOBZ,
      It is a truly pleasure to hear that you are very happy with your INZONE Buds after a month of use! We really appreciate you taking the time to let us know that your experience has been so positive.
      It's great to know they are performing well for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great. Prefer earbuds to over ear headphones. Easy to set up and use. Only area of improvement would be to have the ability to make the voice or game louder. I was able to adjust these but still wanted them to be a touch louder.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback and for choosing the WFG700N, Thedude! We’re glad to hear you found them easy to set up and that you prefer earbuds over over-ear headphones—your positive remarks are truly appreciated.

      Regarding your note about the volume, we understand how important it is to have audio at just the right level for your preferences. While you’ve already adjusted the available settings, there may be a few additional tips that could help:

      - Ensure that both the device volume and the earbuds' volume are set to maximum.

      - Check the audio settings on your connected device—some devices have separate media, call, and app volume controls that might affect overall loudness.

      - Explore the EQ settings in the Sony Headphones Connect app (if you’re using it), as adjusting certain sound profiles can sometimes improve perceived volume, especially for voice or game audio.

      Your suggestion for further increasing the maximum volume is valuable, and we will share it with our product team as we continuously strive to improve our products.

      If you have any other suggestions or need further assistance, please let us know. Your input helps us make our products and services better for everyone.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing all around ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting amazed by these as I use them across multiple devices and not just the PS5. Sound is better than expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheRabbit,

      Thank you for the 5-star review of the Sony - INZONE Buds. We're immensely pleased to hear you're so impressed with their performance, especially when moving beyond your PS5. We engineered the INZONE Buds for superior versatility, and it's great to hear you are experiencing high-quality acoustics across all your connected devices.

      Thanks for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds!! They come with a dongle that connects to your PC or PS5 that gives it a great connection. It also has Bluetooth. Sound is amazing and voice is heard really well while online gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lukeitup, We're thrilled to hear that you're enjoying your Inzone Buds. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Lawrence.KS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these online for stor pick up. They sent the order to Lawrence,KS. I live in NJ. It should have been Lawrence, NJ. Then told me it would be ready later. Go back the next day. They don’t have it at the store I went to. They call another store. They have it. Drive 20 miles out of my way to the other store. It’s not ready. Love the headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesM, We sincerely apologize for any inconvenience you've experienced with your purchase. We are delighted to hear that you appreciate every aspect of these gaming earbuds and are enjoying their impressive features and exceptional sound quality. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Favorite ear buds so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. I was looking for a better wireless option and these sound great and are very comfortable. The range is great and even if i lose connection being to far, like taking my dog outside, they reconnect very quickly once im back in the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron, Great! We're thrilled to hear that you are enjoying your INZONE Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    PERFECT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they're perfect. Comfortable and good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Josh,

      Thank you for choosing Sony!

      We're excited to hear that the WFG700N earbuds are perfect, comfortable, and deliver good sound quality. Your positive feedback means a lot to us, and we're grateful that our product enhances your listening experience so well. Thank you for sharing your thoughts with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Perfect pair for me

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good pair of gaming buds to use hetween my ps5 and PC. So far these are checking all the boxes for me. Comfortable to wear and a decent fit out of the box. It also comes wirh different size earbuds for your your ear so make sure you find the right fit. Sound quality is pretty good ans noise cancellation quality reminds me of my pixel buds pro which were also good. Touch controls are handy and reliable on the buds themselves which you can change in the pc software. When it comes to mic quality, Ive been getting compliments from friends on the clarity of my voice so that was definitely nice . I would definitely recommend these earbuds to a friend compared to a over ear headset which for me are always uncomfortable to wear for long periods of time. With these I had no ear fatigue . Case quality feels kinda cheap but other than that I dont have any real downsides to these so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorgie, We appreciate your detailed review. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs great with my ps5, PC and phone with the USB C dongle. Just wish my phone used the LE BT but that's a personal gripe. Sound quality is great and the settings are easy to use once you get the inzone hub downloaded. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KevinL, We are happy to hear that you like the sound quality of your new Sony INZONE Buds and they work great with your gaming console, PC and smartphone. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    inzone buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing battery life is exceptional Clarity is perfect the only thing I wish you could do is balance between chat volume and game volume it's only thing that they need to add into them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI DavidW, We're glad that you're enjoying your new Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent wireless gaming solution.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with low latency and LONG battery life. 5/5 would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeC, We’re thrilled to hear you’re loving the comfort, low latency, and that impressive battery life, those are definitely some standout features. It’s awesome to know you’d give it a 5/5 and would buy again. We really appreciate your support and are happy to have you as a Sony customer! -Jess Sony_US