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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 395 reviews
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones, incredible response time and really puts you in the zone with its noise canceling capabilities. With a 12 hour battery life I’ve never seen it die. Only downside is that it is LE Bluetooth only, so if you have a phone that does not support LE audio, then you will be incapable of using its Bluetooth function. Recommended for gaming and isolation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hunter,

      Thanks for sharing your review and experience with the INZONE Buds. We're glad that you like the connectivity, noise canceling function, and battery life of the headphones. Your feedback about the Bluetooth function is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fantastic product , I would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rnrvv,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying the WFG700N earbuds and that they’re working great for you. Your recommendation means a lot to us, and it’s wonderful to know our product is making a positive difference in your experience. Thank you for sharing your support!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great earbuds for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for the Playstation earbuds. Came across these headphones. Battery life is great. And sound is great. Bass could be better. But highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello addisonclark,

      Thank you for choosing Sony!

      We're pleased to learn that you're enjoying the great battery life and sound of the WFG700N headphones. It's fantastic to hear that they've been a great find for you, even though you were initially looking for something else. We appreciate your feedback on the bass, and we'll be sure to pass your comments along to our product team. Thanks for the high recommendation!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sound clear not to punchy of a bass perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Papijimmy!
      We appreciate you taking the time to share your feedback on the INZONE Buds.
      We are really happy to hear that you love the way they sound!

      To ensure you're getting the most out of your audio experience, your INZONE Buds feature low-latency 2.4 GHz wireless for a quick connection, and they utilize our Dynamic Driver X technology for wide-range frequency reproduction. Plus, the impressive noise cancellation feature helps keep you focused on your game or music without distractions.

      Thanks for selecting Sony products!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Great Gaming Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I’d say they have great spatial awareness for a gaming oriented earbud but not the best noise canceling compared to other earbuds with the same drivers 4 1/2 out of five.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brayden,

      Thank you for choosing Sony!

      Thanks for your detailed feedback on the WFG700N! We're really glad to hear you're experiencing great spatial awareness, that's a key design focus for these gaming earbuds. We also appreciate your honest thoughts on the noise canceling. We're always looking to improve, and please know we'll definitely be taking your feedback about the noise canceling into account for future enhancements.

      To achieve optimal noise cancellation, it's essential to ensure that the earbud tips fit properly in your ear canals. If the size is mismatched or the headset is not worn correctly, you may experience issues with tap operations and may not receive the best sound quality, noise cancellation, or call performance.

      We kindly advise you to refer to the article on insufficient noise-canceling effects for further guidance: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273091.html?search=noise

      If you require assistance with any steps, we invite you to contact Sony Support for tailored help. For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work exceptionally well. Great sound and voice is clear. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryW, Fantastic! We're delighted to hear you like the great sound, clear voice audio, and overall performance of your Sony Inzone Buds. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great if they fit your ears properly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great and was nice to use ear buds for gaming, but these would hurt my ears after wearing them for about 30 minutes. If they didn’t bother me I would have loved these Headphones as my main gaming headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inzone FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC version offers an exceptional experience, providing immersive audio fidelity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanzelR,

      That’s wonderful to hear! We're thrilled that you're enjoying your INZONE Buds. We've put a lot of effort into making the immersive audio fidelity stand out, and your feedback lets us know we're on the right track. We truly appreciate you taking the time to share your experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crystal clear sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Live not having the headset over my ears. Great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick, we're so happy to know that you are enjoying your new INZONE Buds! Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome gaming earbuds

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds that sony made for gaming. Works for pc and console. It could also work for mobile phone as long its usb c. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Markiichu, Awesome! We're delighted to hear that you're enjoying your Inzone Buds. Thank you for choosing Soy. Erin Sony_US

  • Rated 4 out of 5 stars

    Really good if u have a ps5 or a PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, love the battery life. The only thing i wish it could connect with bluetooth on devices that arent bluetooth LE. Either way its really only for gaming not outdoor use unless u wanna bring the dongle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Romeo,

      We are thrilled to hear you are enjoying the long battery life on the INZONE earbuds! We are sure you'll take full advantage of its great sound quality too.
      About connection to devices, the earbuds primarily support Bluetooth 5.3 Low Energy audio (LE Audio) (LC3 Codec). If you want to connect them to a non-Bluetooth LE Audio, you can do it using the supplied USB transceiver. By connecting the USB transceiver to your device's USB Type-C port, you can pair the earbuds and achieve a connection. Follow this link for more details on how to do it: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273052.html
      Thank you for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow these buds are good. I havent put on my A50's since i got these. So comfortable for long sessions. Just make sure you turn off noise cancelling, or else you wont hear whats going on around you. Buy these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, Amazing! We're happy to hear that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent sound would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryantH, Thank you for the amazing feedback! We're glad to hear you're enjoying the excellent sound of your INZONE buds. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    INZONE EAR BUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds for PS5. While using them playing my PS5 it’s truly blocks outside noises. The quality of gaming sound while playing is amazing. I highly recommend this ear buds for PS5 gamers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hawaii, Great! We're delighted to hear that you are enjoying your new headphones. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my laptop and playstation 5 and the sound is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcellousL,

      It brings us great satisfaction to hear that you are enjoying the Sony INZONE Buds and that they are delivering an awesome sound experience across both your laptop and your PlayStation 5.

      Thank you for sharing your positive experience and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent gaming earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than any Bluetooth earbuds. Plus it's RF, so you get stereo audio with a functional mic when you're playing games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edios,

      Thank you for your review of the INZONE Buds. We're so glad to hear you're enjoying the benefits of the 2.4 GHz RF wireless connection. The low latency it provides is a key feature we designed to give gamers a competitive edge, and it's great to hear that you find the functional stereo audio and mic so much better for your gameplay.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    In one buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are light in weight, fit is easy and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi caseysrodeo13,


      That's wonderful to hear! We designed the INZONE Buds for maximum comfort during long gaming sessions, so we're thrilled the lightweight and easy fit are working well for you.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Cant Recommend These Enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont remember the last time I got startled from playing an online shooter. I can hear footsteps, vehicles, etc from their exact location. It does what its supposed to do for gaming on PC and PS5. I wouldnt buy gaming buds for music or buds and you shouldnt expect them to be that way. Use them for what theyre designed primarily to do and you will love them. The only con is the hinge on the case feels flimsy and the case is a little bulky. But if your not transporting it a lot then its no big deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, sojelly! We're glad that you like them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Not for apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but not compatible with apple, great audio and great fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Robin!

      We are so pleased to hear that you are enjoying the great audio quality and great fit of your WF-G700N earbuds.

      We sincerely apologize for the frustration you experienced with the compatibility and pairing process with your Apple devices. While our earbuds are designed to work across various platforms, we understand that achieving a seamless connection is crucial.

      We appreciate you bringing this to our attention, as user feedback helps us improve future integration efforts.

      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    4 but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but you always have to reprogram the ear piece to the play station when i have it connected to my cell,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcnewz, thanks for sharing your experience! We're very glad to hear your enjoying your new Sony - INZONE Buds. With 360 Spatial Sound which creates a more immersive and realistic soundscape, and the 8.4mm Driver that delivers powerful and detailed audio. We also appreciate your feedback about having to re-program the ear piece to the PlayStation when you have it connected to your cell, we'll be sure to share this with our development team. Thank you for choosing Sony! Best regards, -Dominick Sony_US