Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 10101588
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Best earbuds!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect set of earbuds for the PS5 if your on the fence about these don’t be GET THEM!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TRAYBAG,
We are thrilled to hear that the INZONE Buds are the perfect match for your PS5! We appreciate the enthusiastic recommendation to anyone on the fence.
Thanks for choosing Sony.
Best regards,
Eliab
Left Headphone Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning: There is a big firmware bug. If you let the case hit zero battery, the left earbud may get soft-bricked and will not charge/turn on until you do a factory reset on the case. Just google "in zone buds left headphone stopped working," and you will see tons of posts. Hopefully, this will be fixed in an update. Besides that, the headphones are great. They have great battery life, great sound, and a simple app that lets you customize a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're glad you like the battery, sound quality and the INZONE hub or Sound Connect" (formerly “Sony | Headphones Connect” app) of our product. We're sorry to hear that you have an issue with your Sony unit. Please that your INZONE Buds are running the latest firmware version. You can do this by launching the INZONE Hub application on your computer, connecting your headphones, and checking the firmware version under Device Settings. Please check this link for more information:
https://www.sony.com/electronics/support/software/00340090?utm_source=glean
Initialize the earbuds by following this link:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html?search=initialize
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
Husband approved!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a birthday gift for my husband, and he loves them! I will say the noise cancellation seems to work extremely well as sometimes he can’t hear me talking when he’s got them in LOL. But they seem to work exceedingly well for his PS5. Set up was seamless and easy. Overall 10/10 from my husband.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LWildes, Great! We're delighted to hear that you are enjoying your new headphones. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Pretty great quality and sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it 5/5 but occasionally the right earbud stops working, and youll have to fidget with the blutooth and charging case to reactivate it. Battery life is really good. Microphone and sound too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Thank you so much for your feedback! We're thrilled to hear that you're enjoying the battery life, microphone and sound quality of your WF-G700N earbuds.
However, we sincerely apologize for the inconvenience you've experienced with the right earbud occasionally stopping.
To resolve this issue, please try the following troubleshooting steps:
1. Reset the earbuds by following the instructions in this link: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
2. Use a dry cotton swab to gently clean the charging terminals on both the earbuds and inside the case to ensure a proper connection.
If you continue to experience issues, please don’t hesitate to reach out to our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products!
Best regards
Estefany
In zone ear buds for p5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome with my Playstation five. Seamless connection
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackjo,
We’re thrilled to hear you’re enjoying your INZONE Buds! It’s great to know you're getting a seamless connection and awesome performance with your PlayStation 5. Thanks for choosing Sony.
Best regards,
Eliab
Really nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 5 stars but for some reason i cant control the buds using my ps5 pro controller no volume adjustments, party or game audio preference. Everything has to be done using the buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dave,
Thank you for choosing Sony!
It's truly wonderful to know that you're enjoying the WFG700N earbuds. We appreciate you taking the time to share your feedback. We are sorry to hear about the difficulty you're experiencing with controlling the buds using your PS5 Pro controller.
We would like to help you with this. Please reach out to our support team for personalized assistance at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
They will be able to assist you further with this matter.
Best regards,
-Fred
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buds I've ever experienced noise cancelling seems to b crazy good along with battery life suits dual purpose as far as connecting to devices thru dongle the catch is it has to be up to date phone. A MUST IS DOWNLOADING THE SONY INZONE APP TO UNLOCK FULL BENEFITS OF THESE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, That's cool! We are thrilled to hear you feel the WF-G700N INZONE Buds is the best sounding wireless gaming earbuds that you've owned and you're enjoying excellent noise cancellation and overall features. Your assessment is spot on! This wireless gaming earbuds feature Industry’s-longest battery life, 12-hours goes the distance. This means you're now able to dive into extended, uninterrupted gaming sessions, powered to outlast your competition. Glad to know you're utilizing the different customizations and built-in equalizer on the INZONE Hub PC software. Thank you for your purchase and for the 5-star rating! -Jess
Almost perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely good earbuds. The controls will take some getting used to but they are pretty customizable. I use them for work and gaming. The mic quality could be improved to be honesg, and that's going to be my only complaint, seeing as these are pretty expensive. But the offer great functionality and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanR, Thank you for your feedback. We are glad to hear that you are happy with the overall performance of the Inzone Buds! Thank you for choosing Sony! -Carl
Great Ear Pods for PS5!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear everything in Call of Duty!! Great sound quality!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JSPR,
Thank you for choosing Sony!
We're so glad to hear your WF-G700N earbuds are delivering such great sound quality for your Call of Duty sessions, letting you catch every detail. It's fantastic to know the great sound quality is enhancing your gaming experience. Happy gaming!
Best regards,
-Fred
Good for on the go and vr gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Earphones just not as good as my headphones. Great for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MacCaron,
That is wonderful to hear! We're thrilled the INZONE Buds are providing a great travel experience for you and appreciate you acknowledging their performance in a portable format.
Thanks for choosing Sony.
Best regards, Eliab
Work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, the battery life is better than you would think.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JonathanP!
We’re thrilled to hear that you are impressed with the sound and battery life of your INZONE Buds! We designed these specifically for marathon gaming sessions, so it’s great to know that the 12-hour single-charge battery life is exceeding your expectations. It’s awesome that you’re enjoying that high-quality, immersive audio while you play. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Most versatile earbuds I have ever owned!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds I have ever owned. The battery life is superb. I use these for the gym and take them home and use them on my PC and PS5. Anyone saying that they are having a hard time with them sounding good on PC needs to know that you have to change the audio source in Windows to INZONE BUDS (GAME). They are also perfect to use with PSVR2. These buds are so versatile. You can program on what you want the tapping commands to do with INZONE app for PC. The dongle just makes them work on PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny,
You made the right choice! We're glad that you like the battery life, sound quality, and tap controls of the INZONE Buds. Thank you for choosing Sony!
-Ralph
Favorite ear buds so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. I was looking for a better wireless option and these sound great and are very comfortable. The range is great and even if i lose connection being to far, like taking my dog outside, they reconnect very quickly once im back in the room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron, Great! We're thrilled to hear that you are enjoying your INZONE Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Sony Inzone Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted these to a friend who loves them!!! Sound is amazing and automatically links to PS! COMFORTABLE!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MorganC,
It is truly wonderful to know that your friend loves the INZONE BUDS! We are thrilled that they find the sound amazing, that the automatic PS linking is working seamlessly, and most importantly, that they find them comfortable.
We really appreciate you choosing Sony!
Regards,
Dominick
Love these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds!! They come with a dongle that connects to your PC or PS5 that gives it a great connection. It also has Bluetooth. Sound is amazing and voice is heard really well while online gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lukeitup, We're thrilled to hear that you're enjoying your Inzone Buds. Thank you for choosing Sony. Erin
Great Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for those whose ears get too hot from over the ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zick,
We’re glad to hear that the INZONE Buds are providing a comfortable, cool alternative to over-ear headphones for your gaming sessions! It’s great to know they are meeting your needs for both comfort and performance. Thanks for choosing Sony.
Best regards, Eliab
Lawrence.KS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these online for stor pick up. They sent the order to Lawrence,KS. I live in NJ. It should have been Lawrence, NJ. Then told me it would be ready later. Go back the next day. They don’t have it at the store I went to. They call another store. They have it. Drive 20 miles out of my way to the other store. It’s not ready. Love the headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesM, We sincerely apologize for any inconvenience you've experienced with your purchase. We are delighted to hear that you appreciate every aspect of these gaming earbuds and are enjoying their impressive features and exceptional sound quality. Thank you for choosing Sony! -Jess
Perfect pair for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a good pair of gaming buds to use hetween my ps5 and PC. So far these are checking all the boxes for me. Comfortable to wear and a decent fit out of the box. It also comes wirh different size earbuds for your your ear so make sure you find the right fit. Sound quality is pretty good ans noise cancellation quality reminds me of my pixel buds pro which were also good. Touch controls are handy and reliable on the buds themselves which you can change in the pc software. When it comes to mic quality, Ive been getting compliments from friends on the clarity of my voice so that was definitely nice . I would definitely recommend these earbuds to a friend compared to a over ear headset which for me are always uncomfortable to wear for long periods of time. With these I had no ear fatigue . Case quality feels kinda cheap but other than that I dont have any real downsides to these so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorgie, We appreciate your detailed review. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Sony buds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them best ones I ever had!!!!! Definitely buying a extra pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RainaC,
Thank you for choosing Sony!
We couldn't be happier to hear that the WFG700N earbuds have made such a positive impression on you. Knowing that you’re already planning to purchase an extra pair speaks volumes, and we truly appreciate your trust in our products. Your enthusiasm inspires us to continue delivering quality and innovation.
Best regards,
-Fred
Worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs great with my ps5, PC and phone with the USB C dongle. Just wish my phone used the LE BT but that's a personal gripe. Sound quality is great and the settings are easy to use once you get the inzone hub downloaded. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KevinL, We are happy to hear that you like the sound quality of your new Sony INZONE Buds and they work great with your gaming console, PC and smartphone. Thank you for your purchase. Enjoy! Vincent