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Customer reviews

Rating 4.3 out of 5 stars with 414 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 414 reviews
  • Rated 5 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, the battery life is better than you would think.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JonathanP!

      We’re thrilled to hear that you are impressed with the sound and battery life of your INZONE Buds! We designed these specifically for marathon gaming sessions, so it’s great to know that the 12-hour single-charge battery life is exceeding your expectations. It’s awesome that you’re enjoying that high-quality, immersive audio while you play. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones, incredible response time and really puts you in the zone with its noise canceling capabilities. With a 12 hour battery life I’ve never seen it die. Only downside is that it is LE Bluetooth only, so if you have a phone that does not support LE audio, then you will be incapable of using its Bluetooth function. Recommended for gaming and isolation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hunter,

      Thanks for sharing your review and experience with the INZONE Buds. We're glad that you like the connectivity, noise canceling function, and battery life of the headphones. Your feedback about the Bluetooth function is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Inzone Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted these to a friend who loves them!!! Sound is amazing and automatically links to PS! COMFORTABLE!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorganC,

      It is truly wonderful to know that your friend loves the INZONE BUDS! We are thrilled that they find the sound amazing, that the automatic PS linking is working seamlessly, and most importantly, that they find them comfortable.

      We really appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for those whose ears get too hot from over the ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zick,

      We’re glad to hear that the INZONE Buds are providing a comfortable, cool alternative to over-ear headphones for your gaming sessions! It’s great to know they are meeting your needs for both comfort and performance. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them best ones I ever had!!!!! Definitely buying a extra pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RainaC,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WFG700N earbuds have made such a positive impression on you. Knowing that you’re already planning to purchase an extra pair speaks volumes, and we truly appreciate your trust in our products. Your enthusiasm inspires us to continue delivering quality and innovation.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent wireless gaming solution.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with low latency and LONG battery life. 5/5 would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeC, We’re thrilled to hear you’re loving the comfort, low latency, and that impressive battery life, those are definitely some standout features. It’s awesome to know you’d give it a 5/5 and would buy again. We really appreciate your support and are happy to have you as a Sony customer! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great. Prefer earbuds to over ear headphones. Easy to set up and use. Only area of improvement would be to have the ability to make the voice or game louder. I was able to adjust these but still wanted them to be a touch louder.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback and for choosing the WFG700N, Thedude! We’re glad to hear you found them easy to set up and that you prefer earbuds over over-ear headphones—your positive remarks are truly appreciated.

      Regarding your note about the volume, we understand how important it is to have audio at just the right level for your preferences. While you’ve already adjusted the available settings, there may be a few additional tips that could help:

      - Ensure that both the device volume and the earbuds' volume are set to maximum.

      - Check the audio settings on your connected device—some devices have separate media, call, and app volume controls that might affect overall loudness.

      - Explore the EQ settings in the Sony Headphones Connect app (if you’re using it), as adjusting certain sound profiles can sometimes improve perceived volume, especially for voice or game audio.

      Your suggestion for further increasing the maximum volume is valuable, and we will share it with our product team as we continuously strive to improve our products.

      If you have any other suggestions or need further assistance, please let us know. Your input helps us make our products and services better for everyone.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer seevice was amazing and the man that helped me was super freindly and nice. Would come again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Izone by Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great item to pickup not as comfortable as the headphones but a better quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertO,

      We are delighted you are noticing the improved audio quality in the INZONE Buds! We engineered these earbuds for exceptional clarity and competitive edge in gaming audio. While the fit of earbuds is often a personal preference compared to over-ear headphones, we appreciate you still finding them a great pick-up for your setup.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    The Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow these buds are good. I havent put on my A50's since i got these. So comfortable for long sessions. Just make sure you turn off noise cancelling, or else you wont hear whats going on around you. Buy these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, Amazing! We're happy to hear that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the work, good sound, good noise blocking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, GiovannaM!

      We are so glad to hear that the INZONE Buds are "doing the work" for you! We designed these specifically for gamers who need that balance of high-quality audio and focused concentration.

      It’s great to know that the Active Noise Cancellation is blocking out those background distractions, whether it's a loud fan or outside noise, allowing you to stay fully immersed in your game.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Inzone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming or for PC or Even Mobile device definitely Recommend 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinR!
      Thanks for the excellent feedback and the 10/10 recommendation for the INZONE Buds!
      It is most rewarding to hear that you find them perfect for gaming, PC and even mobile devices.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome gaming earbuds

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds that sony made for gaming. Works for pc and console. It could also work for mobile phone as long its usb c. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Markiichu, Awesome! We're delighted to hear that you're enjoying your Inzone Buds. Thank you for choosing Soy. Erin Sony_US

  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I finally bought these. Gaming is officially at another level with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Orijayz,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WFG700N INZONE Buds have elevated your gaming experience to a whole new level. Knowing our product enhances your passion means a lot to us, and we're grateful for your trust. Thank you for sharing your excitement!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    INZONE EAR BUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds for PS5. While using them playing my PS5 it’s truly blocks outside noises. The quality of gaming sound while playing is amazing. I highly recommend this ear buds for PS5 gamers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hawaii, Great! We're delighted to hear that you are enjoying your new headphones. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work exceptionally well. Great sound and voice is clear. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryW, Fantastic! We're delighted to hear you like the great sound, clear voice audio, and overall performance of your Sony Inzone Buds. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the INZONE Buds for about a month now and am very happy with their performance. I have not issues to list.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SOBZ,
      It is a truly pleasure to hear that you are very happy with your INZONE Buds after a month of use! We really appreciate you taking the time to let us know that your experience has been so positive.
      It's great to know they are performing well for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Great if they fit your ears properly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great and was nice to use ear buds for gaming, but these would hurt my ears after wearing them for about 30 minutes. If they didn’t bother me I would have loved these Headphones as my main gaming headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gaming Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I’d say they have great spatial awareness for a gaming oriented earbud but not the best noise canceling compared to other earbuds with the same drivers 4 1/2 out of five.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brayden,

      Thank you for choosing Sony!

      Thanks for your detailed feedback on the WFG700N! We're really glad to hear you're experiencing great spatial awareness, that's a key design focus for these gaming earbuds. We also appreciate your honest thoughts on the noise canceling. We're always looking to improve, and please know we'll definitely be taking your feedback about the noise canceling into account for future enhancements.

      To achieve optimal noise cancellation, it's essential to ensure that the earbud tips fit properly in your ear canals. If the size is mismatched or the headset is not worn correctly, you may experience issues with tap operations and may not receive the best sound quality, noise cancellation, or call performance.

      We kindly advise you to refer to the article on insufficient noise-canceling effects for further guidance: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273091.html?search=noise

      If you require assistance with any steps, we invite you to contact Sony Support for tailored help. For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Really good if u have a ps5 or a PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, love the battery life. The only thing i wish it could connect with bluetooth on devices that arent bluetooth LE. Either way its really only for gaming not outdoor use unless u wanna bring the dongle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Romeo,

      We are thrilled to hear you are enjoying the long battery life on the INZONE earbuds! We are sure you'll take full advantage of its great sound quality too.
      About connection to devices, the earbuds primarily support Bluetooth 5.3 Low Energy audio (LE Audio) (LC3 Codec). If you want to connect them to a non-Bluetooth LE Audio, you can do it using the supplied USB transceiver. By connecting the USB transceiver to your device's USB Type-C port, you can pair the earbuds and achieve a connection. Follow this link for more details on how to do it: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273052.html
      Thank you for choosing Sony!
      -Aldair Sony_US