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Customer reviews

Rating 4.3 out of 5 stars with 419 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 419 reviews
  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ive made in a long time! Very simple set up! Sound quality is amazing and great battery life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveC, we're glad you like the sound quality and battery of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    GO WITH THE INZONE !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this product. They sound and work great ! I'm glad I went with these, instead of the new pulse ear buds !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanB, Great! We're thrilled to hear that you are enjoying your INZONE Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent gaming earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than any Bluetooth earbuds. Plus it's RF, so you get stereo audio with a functional mic when you're playing games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edios,

      Thank you for your review of the INZONE Buds. We're so glad to hear you're enjoying the benefits of the 2.4 GHz RF wireless connection. The low latency it provides is a key feature we designed to give gamers a competitive edge, and it's great to hear that you find the functional stereo audio and mic so much better for your gameplay.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    a bit finicky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i first unboxed these and tried them, they had alot of problems. but after i downloaded the software on pc, they worked perfect and fixed alot of the problems ppl were saying. one thing to note though is that the software wouldnt recognize the earbuds until i connected it using a usb a adapter. the software app would not recognize the buds if i connected it directly into usbc

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jonc, Thanks for sharing your experience with us. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. We are sorry to hear that you've had concerns but we're glad that you we're able to address them. We appreciate your comment/feedback regarding the recognition of the earbuds while using USB connection. This can help us improve in the future. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds!! I use them for work and gaming almost everyday. The charge lasts for 8 hours which is very convenient for a 8 hour shift or a late night of gaming. They are very comfortable and helped alleviate my headaches from wearing over the ear headphones! I highly recommend these!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JustinW! We're glad you find these headphones useful in your daily activities and we appreciate that you'd recommend this to others. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fantastic product , I would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rnrvv,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying the WFG700N earbuds and that they’re working great for you. Your recommendation means a lot to us, and it’s wonderful to know our product is making a positive difference in your experience. Thank you for sharing your support!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Inzone FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC version offers an exceptional experience, providing immersive audio fidelity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanzelR,

      That’s wonderful to hear! We're thrilled that you're enjoying your INZONE Buds. We've put a lot of effort into making the immersive audio fidelity stand out, and your feedback lets us know we're on the right track. We truly appreciate you taking the time to share your experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sound clear not to punchy of a bass perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Papijimmy!
      We appreciate you taking the time to share your feedback on the INZONE Buds.
      We are really happy to hear that you love the way they sound!

      To ensure you're getting the most out of your audio experience, your INZONE Buds feature low-latency 2.4 GHz wireless for a quick connection, and they utilize our Dynamic Driver X technology for wide-range frequency reproduction. Plus, the impressive noise cancellation feature helps keep you focused on your game or music without distractions.

      Thanks for selecting Sony products!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for my PS5 the sound quality is good, and ear buds are comfortable also. My friends say my voice is clear when in a party. Not on the same tier as air pod pros and the price feels a little steep for what you get though. Overall satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB, We're glad that you like the sound quality and comfortable to use. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin Sony_US

  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got em on sale worth the $180. Noise cancellation and programmable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad that you're enjoying your Inzone Buds, Djgrrr. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my laptop and playstation 5 and the sound is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcellousL,

      It brings us great satisfaction to hear that you are enjoying the Sony INZONE Buds and that they are delivering an awesome sound experience across both your laptop and your PlayStation 5.

      Thank you for sharing your positive experience and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    In one buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are light in weight, fit is easy and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi caseysrodeo13,


      That's wonderful to hear! We designed the INZONE Buds for maximum comfort during long gaming sessions, so we're thrilled the lightweight and easy fit are working well for you.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Not for apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but not compatible with apple, great audio and great fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Robin!

      We are so pleased to hear that you are enjoying the great audio quality and great fit of your WF-G700N earbuds.

      We sincerely apologize for the frustration you experienced with the compatibility and pairing process with your Apple devices. While our earbuds are designed to work across various platforms, we understand that achieving a seamless connection is crucial.

      We appreciate you bringing this to our attention, as user feedback helps us improve future integration efforts.

      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    100x better than the ps5 specific version

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound AMAZING with the ps5. I would recommend these over the new PS5 Pulse explore. ONLY ISSUE with these is you have to have a PC that can attach a USB-C for the dongle to be able to asjust any of the settings for the PS5 like game/chat Mixer or the Equalizer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zigwiglig, Thanks for the positive feedback. We're glad you like your new gaming earbuds. We also appreciate your feedback as if can help us improve in the future. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Noise cancelling could be a little better but I use them with a PC so its usually pretty quiet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wattson Amazing! We're glad that you like the sound and noise canceling function. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Was dealing with a pair of headphones that were painful to wear over long durations. These are very comfortable! Don't plan on ever going back to an over the ears headset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianH, we are thrilled to hear you're enjoying the Sony - INZONE Buds! These earbuds have been designed to be light-weight and reduce ear contact to maximize comfort. They also have a long battery life of up to 12 hours for extended Gaming sessions! Thanks for trusting Sony. Regards, -Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great buds!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because i got tired of always wearing a headset. These sound great and the surround sound works great on pc. I can say make sure you wear them properly. When i first put them in they made my ears hurt. I figured out how to put them in correctly and the fit great now!! The battery lasts the 12 hours they say they do. You can have long gaming sessions with these for sure. I cant recommend them enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBYGuy, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    New Favorite Gaming Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with these earbuds. The sound from them is more than adequate for gaming. I enjoy the convenience of the small USB-c dongle. I can easily move it between my PC, PS5, and Steam Deck. The programmable touch controls are a nice touch and are convenient. A lot of people seem to complain about the noise cancelling feature but so far I have found it to work great and is more than adequate for using in home while gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doulon, Thanks for the 5-star rating!. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolute amazing. I dont have anything to say thats wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the amazing review, Sas80!

      We are absolutely thrilled to hear that your new WF-G700N earbuds have exceeded your expectations and that you have nothing but great things to say about them. It's incredibly rewarding to know that we've delivered a product that provides such a flawless experience right out of the box.

      Thank you again for being a valued Sony customer!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best gaming earbud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally find the best earbud for my steam deck. The 12 hours long battery life with a single charger is the best. The sound quality for game is amazing and it is also good for music with the right setting on EQ. Only downside is it can only connect through LE audio capable smartphone witch not suit with my iPhone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ming, we're glad you are enjoying your new earbuds! We understand your concern regarding LE audio of this WFG700N. The INZONE Buds can be connected via USB-C dongle provided. For iPhone 15 and above, you can connect the INZONE Hubs to iPhone USB-C port through the dongle.

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US