Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 10187847
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the product's sound quality, excellent battery life, and comfortable fit. However, some users have experienced minor connectivity issues, a lack of bass, and noted that the product is not compatible with all computers and can be expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Works wonderful but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very nice and are very simple to use only problem is if your expecting to use them for anything els other then gaming you'll have to plug up the adapter that comes with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesT, Thank you for the feedback on your experience with your new Sony Inzone Buds! We're very pleased to hear you like the amazing sound quality and ease of use of your Sony gaming earbuds. We value your input about the limitation of connectivity option and strive to continually improve our products to meet the expectations of our customers. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best ear buds for gaming and every day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds I’ve ever used! Noise cancellation works phenomenally! Definitely worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess,
Awesome! We're thrilled to hear you think the INZONE Buds are the best earbuds you've ever used and that the noise cancellation works phenomenally. Thanks for the strong recommendation!
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Husband approved!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a birthday gift for my husband, and he loves them! I will say the noise cancellation seems to work extremely well as sometimes he can’t hear me talking when he’s got them in LOL. But they seem to work exceedingly well for his PS5. Set up was seamless and easy. Overall 10/10 from my husband.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LWildes, Great! We're delighted to hear that you are enjoying your new headphones. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great till they break
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really enjoying these earbuds for longer gaming sessions recently. Noisy house so the noise cancellation was perfect and the mic did a good job of filtering out background. Would be five stars but the right one went out on me. I have to fidget with it in the case to charge and even after a full night it doesn’t come on or doesn’t register it’s no longer in the case.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mrflafam, Thanks for sharing your experience with the Inzone gaming earbuds. While we're glad that you are impressed with the noise canceling performance, we're sad to hear that you have issues with one of the earbuds. Make sure that your device is up to date to avoid any performance issues. Regards, -Craig
- Pros mentioned:Sound quality
Nice buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Essy to use. I like puppies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidY,
We're so happy to hear how much you're enjoying the Inzone Buds. It's great to know the sound and user experience it the mark. We'll take good audio and puppy appreciation any day.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Great sound, poor syncing
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great sound qualities, but the connection between both do not sync always, i have to put inside the case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, We're glad that you like the sound quality. We're sorry if the connection doesn't sync always. Please ensure to have the software updated to version 02.000.002. Ref: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Battery life
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very average, mic is average. Battery life is good. You can do better for that price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your honest feedback, EZPZ.
We appreciate you sharing your experience with the INZONE Buds. We designed the WF-G700N with a specific focus on ultra-low latency for competitive gaming and extended battery life for long sessions. However, we hear you on the sound and mic performance—especially if you're comparing them to high-end music headphones.
If you haven't already, we recommend downloading the INZONE Hub software on your PC. It allows you to fully customize the EQ and microphone settings, which can significantly improve the clarity and "punch" to better match your preferences!
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Top tier sound!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not believe the sound quality. Literally beats absolutely everything on the market for the PS5. Noise canceling works to good to be true. Only drawback is they aren't Bluetooth but other than that take my advice, throw away your over the ear headphones and get these buds!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonB, Thanks for sharing your shopping experience with us. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. We also appreciate your feedback/comment regarding its connectivity. This can help us improve in the future. Thank you for choosing Sony. -Craig
- Pros mentioned:Comfort
Exactly what I wanted!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are exactly what I was looking for! Super comfortable for long gaming sessions without the worry of leaving a dent in the top of my head!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Noah, Fantastic! We are thrilled that our product meets your needs and expectations. It's great to know that you're happy with the comfortable fit and excellent performance of your INZONE Buds. Thank you for your outstanding five-star review and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Good for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for his birthday. He seems to like them easy to use says the sound is good. He does have them connected to his PS5 with the included dongle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigboss71,
Very nice! Thank you for the 5-star rating! We're happy to hear that your son likes the sound quality of the headphones for his PlayStation 5. Thank you for supporting Sony!
-David
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product sounds super great and customer service help you get everything really fast
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdgarP,
Thank you for choosing Sony!
We're thrilled to hear that your WF-G700N earbuds are delivering exceptional sound quality! It's fantastic to know that the Best Buy team assisted you in getting them so quickly. We hope you continue to enjoy your new earbuds to the fullest!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony - INZONE Buds worth every penny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good ear buds for the PS5 and I enjoy that there isn't a need to figure out how to hang/store my headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mojo1990, we're glad you like our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Hear em coming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent footstep audio. Considering doubling up!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome feedback, LewJ!
We are thrilled to hear that you are so impressed with the footstep audio on your WF-G700N earbuds. We designed them to deliver that pinpoint-accurate sound, giving you a serious competitive edge so you can hear 'em coming, even from the roof! It's fantastic to know that you are considering buying a second pair to double up on that experience.
Thank you again for choosing Sony and for sharing your great review!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Ehh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic on this product is TERRIBLE. Every test I did myself and with friends sound like I’m muffled and under water. Additionally, you need a windows computer or android device to customize these at all. Sound quality was pretty good but not equal to a good headset. I did like how using these don’t create the hot ear feeling.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonM, We appreciate your feedback on the Inzone Buds. We're sorry to hear about the issues you've experienced with the microphone. The muffled sound quality you described is not typical of our products, and we would like to help resolve this for you. Please ensure that the microphone is not obstructed and that the device is updated with the latest firmware. If the problem persists, contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sony also has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Hope this helps!
Regarding customization, it is true that the WFG700N requires a Windows computer or Android device for full customization. We understand this may be inconvenient for some users, and we appreciate your feedback on this matter.
We're glad to hear that you found the sound quality to be good and that the headphones are comfortable to wear without causing a hot ear feeling. Thanks for choosing Sony! -Sam
Great earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is outstanding for gaming solo. Only negative is the mic quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrG25,
We appreciate the feedback on the outstanding sound quality of your INZONE Buds! To improve microphone performance, please ensure your firmware is up to date via the INZONE Hub and adjust your mic gain settings for better clarity.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sounds Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gaming earbuds you can buy. You can hear the sound allaround you. If you are into FPS or cinematic games, you need to give them a try.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReginaldS, Thanks for the 5-star rating! We're glad you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Favorite ear buds so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. I was looking for a better wireless option and these sound great and are very comfortable. The range is great and even if i lose connection being to far, like taking my dog outside, they reconnect very quickly once im back in the room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron, Great! We're thrilled to hear that you are enjoying your INZONE Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
- Cons mentioned:Connectivity
A gaming must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for gaming for sure does not connect to iPhones without a dongle only down side really
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremiahM,
Thanks for the 5-star review! It's great to hear they're delivering on the gaming front! And thanks for pointing out the iPhone connection, definitely something to keep in mind for mobile users. Thanks for choosing Sony.
-Aldair
- Pros mentioned:Sound quality
Love these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds!! They come with a dongle that connects to your PC or PS5 that gives it a great connection. It also has Bluetooth. Sound is amazing and voice is heard really well while online gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lukeitup, We're thrilled to hear that you're enjoying your Inzone Buds. Thank you for choosing Sony. Erin
Almost perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely good earbuds. The controls will take some getting used to but they are pretty customizable. I use them for work and gaming. The mic quality could be improved to be honesg, and that's going to be my only complaint, seeing as these are pretty expensive. But the offer great functionality and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanR, Thank you for your feedback. We are glad to hear that you are happy with the overall performance of the Inzone Buds! Thank you for choosing Sony! -Carl