Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 10187847
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Best gaming earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a small form factor pair of earbuds that deliver great sound these are it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Great! We're glad you like the excellent sound quality and small form factor of your Sony INZONE buds. Thanks for choosing Sony! -Sam
Great if you only need to game for a couple months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on April 24th, 2025. Opened box- Excellent condition, product worked amazing, sound quality/connectivity/convenient, just to last me just about 4 months. One side of the earbud stopped connecting/charging, I have tried soft cleaning the charging connectors with q-tips but it just won’t charge/work anymore. For only having them 3 1/2 months I wouldn’t spend $120 on these again let alone for the new price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FathersMatterAlso,
We're very sorry to hear that you're experiencing an issue with your INZONE Buds after only a few months. That is certainly not the experience we want for our customers. Since your earbuds are within the one-year manufacturer's warranty period, our support team can help you with troubleshooting and potential next steps. They are the best resource to assist you with this issue.
Please contact our Sony Headphones support team for assistance at the following link: https://www.sony.com/electronics/support/audio-video-headphones
Thanks for choosing Sony.
Best regards,
Eliab
Best earbuds ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the earbuds I received for Christmas! They are amazing - the sound quality is excellent, they fit perfectly in my ears, and they have completely transformed my gaming experience. I couldn't be happier with this gift!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarmenP, That's fantastic! We're really happy to hear you love everything, especially the incredible sound quality, exceptional fit and you are having an enjoyable listening and gaming experience with these INZONE Buds earbud headphones. Glad to know you are very satisfied with your purchase. Thank you for choosing Sony! -Jess
Great ear buds.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are great so far. They have an app to customize the EQ settings, other features. The app is only accessible on a PC. I would like to see an app for mobile phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VarletteW,
Awesome! We're glad to hear that you like the equalizer of the headphones. Thank you for choosing Sony!
-David
Great pair of buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love these. They sound great for being just earbuds. Decent bass but a perfect alternative for someone who doesn’t like the big bulky headphones. Very comfortable in the ear too. The built in mic sounds good as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rp8423, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
True Gaming Sound!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I game on the Legion GO and coming from the ROG Cetra True Wireless I must say these earbuds are truly amazing. Superb sound quality in MW3 and I can chat in game with no issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RedBoy305, Thank you for the positive review! We're delighted to hear that you like the amazing sound quality of your new Sony Inzone Buds. Thanks for choosing Sony! -Sam
Best Headset for PS5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work awesome. Have improved my gaming experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BLeonard,
Thank you for taking the time to share your feedback on the WFG700N! We're delighted to hear that these earbuds have enhanced your gaming experience. It's wonderful to know that our product exceeds your expectations.
We appreciate your support and look forward to serving you again.
Thanks for choosing Sony!
Best regards,
Stephanie
Pretty good buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected very easily to my PS5 also used the same profiles I had set up with my other inzone H9 so I didn’t have to re see them up on these new buds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrjcezzy, Great! We're happy to hear that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Unrated
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing, mic is decent but I would get these mostly for sound, battery life is long and range is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pelaez, We're glad that you are enjoying the audio quality. Thank you for choosing Sony. Erin
Sounds great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity when in use. The only grip i have is that adjusting the volume. Almost blew my ear drums. It took a bit to figure it out. I haven't had an issue since.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kjaurigue, We're pleased to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin
Awesome Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very confortable, sound quality is superb and excellent battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeC, We're really happy hear you’re loving the comfort, superb sound quality, and excellent battery life of your new INZONE Buds! It’s fantastic to know they’re hitting all the right notes for you. Thank you for the 5-star rating and for choosing Sony! -Jess
Weird noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is excellent but there is an occasional thumping noise that the manual says is normal. Not sure if it will get better over time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi J222,
Thank you for considering Sony products.
We sincerely apologize for any inconvenience you've encountered with the WFG700N. While we’re pleased to hear that you find the sound quality excellent, we understand that the occasional thumping noise can be concerning.
If you are noticing an unusually loud thumping noise coming from your unit, this is not standard behavior. To assist in resolving this issue, kindly follow the steps outlined below:
Be sure to consult the article addressing sound issues, including frequent skips, audible noise, and distorted audio. For a detailed step-by-step troubleshooting guide, please click on the following link: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273088.html
Update Firmware: Ensure your headset is running the latest firmware, Version 02.000.002, by visiting: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
Reset the Headset: If the issue persists, try resetting your headset: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
Initialize to Factory Settings: As a last resort, you can initialize the headset to restore its factory settings. Please note this will erase personal configurations: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
If the issue continues after the provided steps, or if you require assistance with any step, please contact Sony Support for tailored help: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good on everything other than is you have small ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chase, We're pleased to hear that you like the audio quality. Thank you for choosing Sony. Erin
Painful to wear over 30 minutes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio was great, but it starts to hurt by the antitragus area of the ear after 30 minutes.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ILikeTech,
Thank you for considering Sony products.
We’re truly sorry to hear about the discomfort you’ve experienced around your outer ear after using the WFG700N earbuds, especially since the audio quality was great. We understand how frustrating it can be when something that should bring enjoyment instead causes discomfort. To help improve your experience, we recommend making sure the earbuds are worn properly as shown in our guide, and trying different sizes and types of earbud tips included with your device. Finding the right fit can often make a big difference in comfort and reduce any pressure on your ear.
For detailed instructions on proper wearing, please visit: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273043.html
Best regards,
-Fred
These over PlayStation ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. Sound quality is A1. Love the noise cancellation & the battery life. Also after comparing them to PlayStation buds I chose to keep these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnastasiaJ, You made the right choice! We're glad that you like the sound quality, excellent noise cancellation, great battery life of these earbud headphones. Thank you for choosing Sony! -Jess
Inzone ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product its amazing 100% recommend the battery life its fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoM, Thank you for the great review! We're glad you're enjoying the excellent battery life of the your Sony INZONE buds. We appreciate the recommendation and thanks for choosing Sony! -Sam
Definitely a must buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great!! Multi purpose earbuds. No more wired headphones while playing PS.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StarG, We're so happy to see the versatility of the Sony INZONE Buds. Saying goodbye to wired headphones for PS gaming is definitely a game-changer. Enjoy the freedom and sound quality! Thank you for the 5-star rating and for choosing Sony! -Jess
Not as good as the pulse earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the Sony PlayStation pulse earbuds. The pulse are way better in my opinion. The mic and everything on the pulse are better. If you’re looking to get between the 2 definitely go with the pulse earbuds. Will be returning these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MianN, We are sorry to hear that the Inzone Buds did not meet all of your expectations. If you still have the earbuds, we would like to ensure that you get the best out of them.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely top tear but also possibly the best ive tried
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Speedy1985,
You made the right choice! We're glad that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the PlayStation earbuds. Base and sound quality extraordinary..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanR, Thanks for sharing your awesome experience with the Sony INZONE Buds. We're thrilled to hear that you find them to be superior, especially in terms of their exceptional bass and sound quality. We appreciate your support and for choosing Sony! -Jess