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Customer reviews

Rating 4.3 out of 5 stars with 419 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 419 reviews
  • Rated 5 out of 5 stars

    Inzone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best in ear buds for playstation 5. They are better than Sony Pulse version.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vanny. We're glad you like your gaming headset. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and perfect ear buds I would recommend Best Buy to everyone for any items.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnathanW, Great service! We're also glad that you like the Inzone Buds. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the surround sound close when I’m gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Originalhi5, we're glad you like our product! Thanks for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these earbuds, more than he loves me, I think.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteffanyB,

      Thanks for sharing your 5-star review and experience with the INZONE Buds. We're glad that your husband is enjoying these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchesed these for use with my PS5 and man they were disappointing. I got them home and got them set up which was a simple plug and play process. They are supposed to be noise canceling. Nope. Volume super low compared to other headsets. In order to use the companion app yoi have to sync them to a PC. I switched them out and got the arctis nova 7s.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DCDemon, We are sorry to hear that the Inzone Buds had to be returned. This is not the experience that we would like you to have and we hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US

  • Rated 3 out of 5 stars

    Decent headset when you figure them out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are decent earbuds but they sent me a used set that was returned and repackaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inzone buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for video gaming or your music also good battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorL, fabulous! We're truly happy to know about your satisfaction with the amazing sound quality and long-lasting battery life of your INZONE Buds. Thank you very much for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these, I would definitely purchase them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Jean! We're glad your husband likes them. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most optimal gaming earbuds currently available in the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickxanielP, perfect! You've certainly made a great choice! We're thrilled to hear that you're satisfied with the amazing performance of your INZONE Buds. Thanks for the 5-star review and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds great easy to use and works well with ps5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioT, Choosing this headset will definitely be worth it! It's fantastic to hear that you are having an enjoyable gaming experience with your new INZONE Buds and it works seamlessly with your PS5. Glad to know you appreciate the amazing features, excellent noise cancellation as well as ease of use, and incredible audio of these earbuds. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony earpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earpiece and they have good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalvinR, Thanks for the 5-star rating! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Affordable audio greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones Absolutely perfect sound quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Nick! We're glad you like your new earphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    SONY INZONE EARBUDS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait and and the price is fair for the quality of the earbuds !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SebastianG, Amazing! We're delighted to hear that you are enjoying the quality of your Inzone Buds. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    BEST EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds works great for long sessions of gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrevorQ, We're pleased to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headset i have used, been gaming most of my life and love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaB, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazingly Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It love it. Now let me win that $400 gift card please.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CuliderJ, We're glad that you are enjoying your Inzone Buds. Thank you for choosing Sony. Erin Sony_US

  • Rated 3 out of 5 stars

    Couldve been good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life and sound is really good but has a bit of white noise. Sounds low but as soon as i noticed it i couldn't not hear it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevenV, Thank you for your feedback on the Sony Inzone Buds. We're glad to hear that you are satisfied with the battery life and sound quality. Regarding the white noise you mentioned, this can sometimes occur depending on the settings or conditions. To resolve this issue, please follow the steps on this link:

      https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273088.html

      We hope these suggestions help improve your experience with the Inzone Buds. If you continue to experience issues, please feel free to reach out for further assistance. Email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them alot and you will too. Its another great product by Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, Thanks for the 5-star rating!. While we're glad that you are impressed with the Inzone Gaming earbuds, we're sad to hear that you'd be returning them. Unfortunately, we can't answer your question regarding release dates of products however, we appreciate that you are tuned in to the upcoming Gaming headset. Again, we appreciate your support and thanks for shopping Sony! -Craig Sony_US

  • Rated 1 out of 5 stars

    Sony - INZONE Buds Truly Wireless Noise Canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work they are fantastic, but beware if you are using on PC. They disconnect constantly. Got them replaced by Sony and same thing on a brand new pair.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SebbyPay,
      Thanks for your feedback on the INZONE Buds. We’re very sorry for the trouble you’ve been through. We know this is not the experience you expected from us.

      To help us better understand what happened and assist you with your case, please email the following information to socialsupport@am.sony.com: your full name, username, telephone number, model number, a brief description of the issue or concern, and your case number if you have one.

      Thanks for considering Sony and letting us know about your experience.
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Definitely 5 Stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, JessicaL! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US