Customer Ratings & Reviews

Worked great for about a month. Now they won't stay connected for more than 10 minutes. (And yes, they're charged up) If I remove the adapter from the PS5 and plug it back in, they immediately reconnect...only to disconnect again 5 minutes later.

I had given up on earbuds for gaming a while back. Bluetooth is just not suited for gaming. The lag kills it for me an my brain just can't deal with the AV being out of sync. Even the BT buds aimed at gaming had too much lag. So I stick with mainly wired and wireless headphones that use a 2.4ghz dongle. No more BT for me! The Inzone Buds aren't the first headphones I've used that allowed a dongle. The previous ones I used also had delay, so I quit using them for gaming also. The Inzone changes everything for gaming with buds. Zero delay! It's just like playing with a wired or 2.4ghz dongle headset. Finally I can use inconspicuous, easy to to travel with buds when gaming. As soon as my Legion Go shows up these are going to pair perfectly. I still use my old WF-1000XM3 with some of the best noise cancelling I've had. I've tried quite a few buds since getting them and none have equaled the NC quality Sony has. These Inzones seem to use the same system because the cancelling is amazing. Turning them on nearly completely removes the buzz of a window AC and some of the chatter going around near me. This makes it easy to turn out folks during my lunch break at work. Sound quality is equal to the XM3, but only on the higher frequencies. The bass just doesn't get as deep and clean. These are gaming headsets, so lessening the bass keeps it from muddying up the sounds to locate enemies but it takes away from immersion with weaker explosions. The Inzone Hub allows some tweaking, but it just can't reach the depth I like for gaming. This is the only true negative for me. The next really isn't a ding on the Inzone's themselves, but for any bud - positional audio is terrible. The soundstage is pretty wide for a set of buds, but being able to pick where the sound is coming from isn't very easy. Even a pair of cheap over the ear phones has better positional audio. It's not Sony's fault that pumping sound directly into your ear canal just isn't that great for location. Bluetooth connection can be iffy if your phone doesn't support the codec and Bluetooth LE. My Samsung Z Fold 5 connects without issue. Switching requires that you hold both buttons for 1s and wait for the audio cue that the modes have switched from receiver to BT. There's no app for the phone so any tweaks have to be made via the Inzone Hub app on your computer. You can change the taps to whatever you need. The apps is pretty straight forward without much junk or flair, exactly how I like them. The Sony Inzone Buds are the best buds I've gotten to use for gaming and probably will remain on top for a while...or at least til the next version. Looking forward to my next gaming session!

Bluetooth kept disconnecting every 2 minutes from one ear to the other.

Right, earbud didn't work. I went to exchange and they were all sold out, so I could not get another pair, so thats.

I’ve been playing games on both my PS5 and PC with big over-the-ear gaming headphones for as long as I can remember. I have never considered gaming earbuds until I learned of the Sony INZONE Buds. Over-ears tend to make my ears sweat and they are only comfortable for a few hours. These PlayStation inspired earbuds I can wear until the battery runs out. They are incredibly comfortable and fit well in my ears. What separates these gaming buds from Sony’s mobile focused earbuds are that they come with a 2.4Ghz transceiver that allows you to game in a much higher quality and without the latency problems that you might encounter over a Bluetooth connection. The best part is there is a spot in the charging case to store the dongle which is convenient but does make the case quite a bit thicker than I’d like. They sound incredible in all uses: single player games, music, and multiplayer games where you need to chat with teammates. I had no trouble hearing others and they reported that I sounded crystal clear in games like Fortnite and Rocket League. They sound just as well as the most expensive gaming headphones I have heard and are my new go-to for playing on PC or PS5. If you’ve used a recent pair of Sony over-the-ears or earbuds, then you know how good their active noise cancelling can be. These have some of the best noise cancellation I’ve ever heard, easily drowning out any outside sounds and letting you focus on your games. The app for PC includes a feature that allows you to test the fit of the tip to make sure you have a good seal. If you don’t then the noise cancelling may not be effective. You simply tap on the left bud to turn on active noise cancelling or to turn on the ambient sound mode, which works equally as well as noise cancelling. It allows outside noise in that sounds natural while still letting you to hear your game audio. The buds are customizable on PC with the INZONE app where you can customize what tapping or long pressing on the buds do as well as adjust the equalizer and mic settings. The buds do feature a separate chat channel from the main channel allowing you to set different volume per each output on games that support this. Battery life is very good, lasting longer than you should play a game in one sitting. The buds also support quick charging where a few minutes in the charging case can provide up to an hour of playback time. There is no support for wireless charging. The only downside to the INZONE Buds is that for whatever reason they do not feature support for classic Bluetooth audio, only Bluetooth LE audio which only a handful of Android phones support. Most importantly, this means you cannot use them with iPhone. You can use the USB-C dongle with an iPad or iPhone 15 but it’s not the same as true wireless over Bluetooth. If you need something that works for gaming and allows you to take a phone call at the same time then you’ll need to look elsewhere, at least until Apple starts supporting Bluetooth LE. Pros: -Excellent Sound Quality -Effective Active Noise Cancelling -Ambient Sound works equally as well as ANC -No Latency Issues (over 2.4Ghz) -Works with PC or PS5 (or some Android phones) -Spatial Audio -Excellent Battery Life -Comes in Black or “Playstation White” Cons: -No Bluetooth for iPhone, Switch -Case is a bit thick Overall – these are outstanding for gaming: excellent sound quality, unbeatable noise cancellation, and super comfortable. If you don’t mind not being able to use them with an iPhone I can wholeheartedly recommend these.

Sound decent, wont stay connected even though transmitter included

I tested these earbuds on my laptop playing games, watching movies, and playing music, and while they are decent, they are nothing special and I have other earbuds (Sony XM and Jabra) that sound better. Pros: The sound quality is decent with very clear highs and midrange. They are extremely comfortable even wearing them all day. Excellent InZone app that includes a lot of features and is very well laid out. The sound quality of the mic is very good, and clear. The earbuds include seals that come in several sizes for different ears and the app includes a test to tell you if you are using the right size seals for your ears. I found this to be very helpful and it works really well. The seals work very well in reducing outside noise. Cons: There is essentially no bass, and setting the EQ doesn’t improve the bass at all. The noise cancellation is poor. While they fit snuggly in your ears and block out some noise that way, turning on ANC doesn’t really do much. The earbuds include spatial sound but again it doesn’t do much. There is an EQ which you can set several bands, but it only made a very little difference and didn’t improve the bass which it definitely needed. As mentioned, overall, they are decent and you probably won’t be disappointed if you know what you are getting, but there are better options out there.

These earbuds are comfortable and have good sound. They are easy to put in and stay put while moving around. The case is nice and supports usb-c charging. I planned on using these with my psvr2. The problem I have with them is that they only pair via a usb-c dongle. I had to get a usb-a to usb-c adaptor to accomplish this. It would have been nice to have one of these out of the box, especially with it being a So y first party headset. The earbuds did come with five different sizes of silicone tips, finding the right size was pretty easy, so these are sure to fit in any ear. The noise cancellation works really well. Coupled with proper fitting ear tips to isolate a lot of noise, you can game in relative silence. There were no major complaints about the microphone quality. They were only used at a generally quiet home setting, but even with kids running around and the occasional dog barking, there were no background noise complaints from my gaming partners. I think these are a pretty nice alternative to wearing a dedicated pair of gaming headphones with a lot less bulk. I think they would be good for laptop gaming on the go!

Nice little set of earbuds for gaming. This is a set of specific earbuds designed for the PS5. Hook is quick and easy. No pairing, just plug in the adaptor and turn on the earbuds. And you're off. While the adaptor is what makes this user friendly. It is also why i gave the 4 star rating. You have to use the adaptor at all times. Its a double edge sword here. It worked flawlessly on my PS5 and my PC. Just click the little slider and it gets detected and working. IT WILL NOT WORK ON XBSX. THERE IS NO USB-C PORT. Sound quality was great. Nice clear and crisp. decent bass as well. Noise cancelling works well. My son ignored me the whole time like I wasn't there. LOL They do sound good. Fit was great. I thought they were a tad on the large size. But they were comfortable and not heavy. So good for those longer gaming sessions. I also used on my PC for some music listening. The adaptor does fit nicely in the case for storage or portability. As for the controls. I did struggle with them a little bit. I'm not much a fan of touch controls on ear buds. But they did work with a little adjustment

Stopped working after 2 months. Best Buy was no help to exchange or service them. I won’t be shopping Best Buy again if they can’t stand behind the products they sell or at least help a customer.

Right earbud wouldnt charge, had to return. Would be nice if they had some available to swap it to. When it did work it worked pretty good, shame about the bluetooth incompatibility with anything other than a couple of android phones.

One earbud will constantly disconnect switches between right and left. Just not ment for pc use i guess will be returning

The Sony InZone Buds is a unique set of earbuds that solves for me a unique problem: long playing times. Traditional over the head gaming headsets tend to overheat my head and prevent me from playing games for a long time. The Sony InZone Buds solves this by proving lightweight sound machine that does not actually touch your face, miraculously stays put in your ear once you find the right ear tip, and my head is still cool. Moreover, the battery life using the low latency USB-c dongle is impressive. Sony claims 12 hours of continuous use, but in my test, the combination of the battery life on the Buds and the charging case, I have lasted over a week with usage. Using the dongle as the audio interface, there are no audio lags that are typically found in traditional Bluetooth headsets. What you see is what you hear. This is a game changer for wireless gaming. In addition, Sony uses the same speakers as found in their premium earbud offerings, so you get very good high-fidelity audio. Everything sounds crystal clear including the highs, lows, and mediums. They lack the punchy bass that you typically get with “cans” on your head, but making sure you have a tight seal in your earbuds and a bit of EQ tweaking using the InZone app on the PC, and you will be comfortable listening all day. Active Noise Canceling is amazing. Turn it on and the only thing you can hear is people’s voices. It is truly on par with all of Sony’s other’s active noise canceling headphones. A common misconception is that ANC blocks everything out. If you are looking for that, this is not it. What this headphone excels at is blocking out all the external low frequencies and a lot of the middle frequencies. You won’t hear fan noise, people walking around you, people dropping things, but you will hear the voices on the TV near you and babies crying. So, these buds do a great job of only letting in the vocal frequencies. Ambient Mode is the one I prefer using because as a married person who games on the couch next to my wife and having kids doing kids things in the house, it’s important for me to also be able to hear what the people around me are doing or breaking. What is impressive is the clarity of the ambient mode that makes it sound like I am not wearing earbuds at all. The only negative I have with the Sony InZone Buds is the limited Bluetooth connectivity. I know Sony wants to market these as low latency earbuds using the included transmitter and does not want people to be unimpressed with the lag in the Bluetooth protocol, but it would have been nice to have more Bluetooth compatibility. It would have been nice to carry these earbuds everywhere I go, not just in front of a PS5 or PC. I have not been able to get the Buds paired properly with any phone I have (Google Pixel 7 Pro, or iPhone 15) and reproduce sound. On my android phone, it will pair, but does not produce any sound and will just disconnect after a few minutes. If I use the included dongle on my Android phone, it works fine. I understand that Sony is marketing this as a wireless gaming headset for the PS5 and PC but would have been nice to just carry these around and listen to music and YouTube on my phone without risking damage to the dongle. All in all, for PC and PS5 gaming, this is a very premium feature rich set of in ear buds and you will not be disappointed in them. Superior Noise Cancellation and great sound built for comfort.

It was great when it worked, right ear stopped working after 7 days. Have to return.

Earbuds are life! Sure, over the headphones are still produced by most major companies, but now it seems everyone is trying their hand at the earbud market. While gaming earbuds are gaining more traction, Sony finds themselves launching two sets of earbuds targeted to the gaming market. The Sony Inzone buds are a get set of buds that are nearly perfect, but great nonetheless. I normally start my reviews focused on setup, and therein lies the problem. The Sony Inzone buds were easy to set up, however, doing so required installing software on my computer. This would be fine if I were using the headphones on my computer, which, by the way, you can. They work great on PC. Using it on my PS5, the software being on my computer is a major inconvenience. While I don't need to use the software to make tweaks to the headphones with every use, having that software on say, a phone would have made use far more easier. Outside of the location of the software, the Inzone Buds are an amazing product. Obviously sound is priority, and the sound is great. Directional sound is great, allowing me to hear the directions my opponents approach from in FPS. The feel of the buds...it's like they're not even there. I almost went to sleep with them in my ear one day forgetting I had them in. Battery life on them is something I barely got to test because the headphones last forever, and after them resting int he case for a little while, they're back fully charged. The earbud/case set up is far more easy to use then the regular over the head headphones. When gaming, the combination of the audio and the noise cancellation has you feeling like you're in your own world. If the Inzone hub app was available via mobile, these would be a no-brainer 5 out of 5 product. Still, everything else around the Sony INZONE Buds is so good, I'd still strongly recommend them to anyone in the market for gaming headphones.

as my first gaming earbuds I do like the fit the build and the sound of it when in pc mode yo u can the soud you are looking for. as a ps5 use good very seamless use the buds as sound and mic with no other audio in the background the mic it self is good clear audio for chaat and multiplayer games. as you guys know im astre3amer on twitch and youtube i have the inzone buds as my streaming output audio on my obs its been greate got to use a standaolne mic while streaming my only con is that for ps5 use wish there was more audio controll for voice output

First, I got these to try and the title I got was gaming headset. So, I was not expecting ear buds. But I am not disappointed either. These are by far the best ear buds I have used. Sound is great for gaming and as well for music and movies. On Pc, you can download software so you can customize them a bit more. A couple things for me though as to why a 4 star. My first complaint is how they made the USB-C receiver. It is L shaped so when it comes up and out of the USB-C spot, it can block other ports. This might be great for PS5, but I would have liked to see it just come straight out or come with a small extender for PC that would bring it out of the way. My second issue and my main one is that this is not Bluetooth. I was hoping I would be able to use with my iPhone, unfortunately I can't. It does work with iPad and Samsung phones that use USB-C. But outside of those things, these are comfortable for ear buds, sound great and the mic is pretty decent. Initially I was surprised with getting these as I thought I was getting a headset, but glad to have them. These are a lot easier to pack up then a headset and I have replaced my headset with these for my laptop. Just know that you do have to use these with the USB-C receiver that it comes with. I would give it 5 stars if it had Bluetooth as well. That is the only thing this lacks. But overall, if you do have a USB-C device and looking for great gaming ear buds, then I recommend these. They also work great with Steam deck and Nintendo Switch.

These earbuds are not worth the price at all. They sound horrible. Bass is completely non-existent. They almost sound like $8 earbuds. Actually a pair of JBL wired earbuds I bought for 20 bucks sound way better than these. Sure you can use the PC app and EQ them which makes them sound a little better but then you run into distortion problems. One of the other biggest downfalls is the EQ settings do not save when using them with the PS5. For $200 I would expect them to have made some sort of EQ settings in the PS5 or an app to go along with these. The sound on the PS5 is completely terrible. Bass is already non-existent on these on PC but on PS5 there is just no bass whatsoever. On the PS5 these are just treble earbuds. I highly recommend checking out the arctis gamebuds. Not only are they cheaper they also sound way better than these. These would be a great buy if they are priced around $50 but for $200 these are just not worth it at all. It's very disappointing because these have the best battery life out of all other gaming buds but the sound is just not it. If you want a pair of gaming earbuds with extremely long battery life these are for you but that comes at a cost. The sound is just plain out awful

I absolutely enjoy these earbuds for what they are, not what I want them to be.  I'm a audiophile, and while good bass is to be envied as a creme de la creme. I'm particularly not expecting a lightweight earbud built around long term battery life and good sound to to punch hard. It punches good bass, I'm listening to music now on them as I write this. It's not the great booming I've heard on my Beat pros. Nor is it the resonating vibrations of my Skullcandy Crusher Evos.  That said. I did have to modify my phone case to accommodate the adapter. I understand what they are doing electrically. The design team is smartly outsourcing to the larger power source to push the outgoing transmission, and to have the in the buds the  capacitance reserved for receiving and deploying the sound. It's a triangle diagram shift. I think this is clever. A trick to deliver extended battery life. Smart move design team.  Design team, why was there no instructions on the button usage? I fumbled around tapping haphazardly, making me feel like I skipped something. When, there were no directions. Not fun. Do better. I understand it's a length to translate in different language I suppose. But it's a decency in America at least that's expected. Beats did it. You can too.  Especially for a gaming headset. Which is my main point to bring. If it's a gaming headset. The controls better be defined and precise. Not blatant and blunt tapping. Cool haptic button. No directions? OK. If you're going to say GAMING EARBUDS. I understand you're breaking ground into a supermarket. Bring the bass. Bring the cannon ball! The BANG! GAMING!! There's an expectation with the term. Which is that it can stand the most rigorous, absolutely punishing volumes and duration with excellence. That is where these earbuds excel in one hand and fail in another.  I'm going to enjoy running with these as a lightweight, earbud pair that I can deploy from their lively case. I know they can go on the go, and go for a long time.   They succeed in sustainability; it is their forte. This is their hallmark of brilliance with this pair. The battery life is supreme. It goes the distance as heroes do.  But as heroes do great deeds, do they perform? The do good. They are great at good. If you get my meaning. Where in that capacity consistently good can be seen as greatness. But there is a threshold reserved for true greatness. Ferrari in the excellence of sports cars. Rolex in watches. For example. Their names resound for reasons of quality detail and exquisite epitomizing of the role they play. They are stewards of the opportunity to be what it is.  The inzone buds does not epitomize that, in terms of bass, nor does it in ergonomics in the user interface. But they do great at being good long term use and battery life sustainable earbuds. Good for gaming, on a basic level It can get the job done.  Distinguished by the fact of how the intelligently designed transmitter to receiver operates. It's a smart sustainability move with the specific transmitter. Also because not every pc is built with Bluetooth. I had to buy a USB dongle for my pc build. And not every game system is built with Bluetooth. The logic is that the provided transmitter is a provision for that capacity. Or lack their of. If you get what I mean.  I leave this review to say that it succeeds is A while fails at B. It's a mixed feeling. I hoped that would hit like a Klipsch subwoofer, destroying a Covanent Elite from Halo with a rocket launcher as Master Chief. I didn't get that. I got a sustainable economic battery of a Prius with polite bass.  100% in one area. 0% in the next.  100% for basic gaming. 0% in epic gaming.  I’m content for what they are. Not what I wanted them to be. I was wanting earbuds that were long lasting in battery life for running. I got that! I'm happy to say.  But here's what I would love!  A heavy earbud of the same formfactor. Where the weight is the quality of the metal driver; who achieves the best bass imaginable. An earbud that heroes wear for gaming, as they epically crush their enemies in victory. Gamers are heroes in the making. Equip them. Give them the hammer of Thor: Mjolnir. When they pick these up; may it rise like Arthur's Excalibur, from the boulder it was struck in. That they are worthy to battle. To be in the fight of life as a champion. When they pick these earbuds up that have precise controls they can clearly navigate. May they have a vision of how to navigate the fight acoustically. This is the greatness to be achieved. May these buds rise like a Phoenix from a failure to deliver heroic gaming buds, into buds that Truly deliver. Inzone gaming.  That said; I absolutely enjoy these earbuds for what they are, not what I want them to be. 4/5 stars.

Good quality , sound is great battery life is 12 hours ! Only bad thing is if you don’t own a computer you can’t adjust additional settings.