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Customer Ratings & Reviews

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The comparable value is $239.99

Customer reviews

Rating 4.3 out of 5 stars with 440 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are pleased with the product's sound quality, excellent battery life, and comfortable fit. However, some users have experienced minor connectivity issues, a lack of bass, and noted that the product is not compatible with all computers and can be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 440 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best gaming earbuds for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming earbuds for PS5! Won’t be disappointed. The battery life is what sold me (12 hours). Sony audio is top notch. However the price is expensive. If you can catch it on sale. Definitely jump on them. It comes with a charging case and multiple earbuds for sizes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioE, we're so happy to know that you are enjoying your new INZONE Buds! Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Battery life and clarity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones for gaming with a long lasting battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JESUSM,

      We are excited to hear that your INZONE Buds are delivering the comfort and long-lasting battery life you need for your gaming sessions. Keeping you comfortable and in the zone for hours at a time is exactly what we aimed for with these earbuds.

      Thank you for making Sony a part of your gaming setup.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice earbuds, but confused with Sony's strategy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up these earbuds after my PS5 Pulse headset started to show it's age. These are a terrific replacement. The sound is excellent and the 3D effects are incredible. The earbuds are comfortable to wear. They work for PC gaming as well as PS5. The noise cancelling, while not state of the art, is adequate. On the downside, the controls are cumbersome and remembering what every tap means is difficult. What I don't understand is Sony's strategy. They release these earbuds ,which I picked up on release day, thinking this was the next generation of earbuds for my PS5. Then 3 weeks later, they announce the Playstation Explore 3D earbuds and headset. These come out in early December and are marketed as "next generation". The new earbuds have playstation link built in so they will also work with the upcoming Playstation Portal handheld. These Izone earbuds would not. Why release something then out do it 3 weeks later? I have a Portal on order, so these go back and I'll wait on the Explore units. Too bad too. These were really nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjd1969, Thanks for sharing your shopping experience. While we're glad that you are impressed with the Inzone Gaming earbuds, we're sad to hear that you'd be returning them. Unfortunately, we can't answer your question regarding release dates of products however, we appreciate that you are tuned in to the upcoming Gaming headset. Again, we appreciate your support and thanks for shopping Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good, would definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, also feel real comfortable after long usage. Plus the noise cancellation is really nice except when your wife is trying to talk to you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaptJB!
      Thanks so much for sharing your feedback with us.
      We are thrilled to hear that your new INZONE Buds are treating you so well! It sounds like they’re a perfect fit for those long gaming sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The gaming earbuds that I’ve been searching for!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These inzone earbuds tick every box that I needed them to. The sound is good. Not quite as full as my Bose QuietComfort earbuds but still very good. The ANC is very good and works great. The mic is as good as it gets for earbuds. A boom mic is always going to sound better. The battery lasts a long time and even for 4+ hour play sessions it never goes dead. It connects to my PC and PS5 Pro with no issues. I took back the Arctis gamebuds and these are lightyears better (only downside is these do not have bluetooth which I don’t care about). If youre on the fence these really should be what you pick.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TCOs,

      Thank you for your positive feedback on the WFG700N Inzone earbuds! We are delighted to know that they fulfill all your requirements, from exceptional sound quality and efficient Active Noise Cancelling to a remarkable microphone and extended battery life. It's wonderful to hear that they connect effortlessly to both your PC and PS5 Pro. We're thrilled that our product has made a positive difference for you!

      Thank you for choosing Sony.
      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No more headaches, almost flawless.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started getting headaches from a Logical Pro headset so I looked at gaming buds. I was skeptical about wireless buds for PC gaming as almost all Bluetooth buds have latency. These don't because they use 2.4ghz wifi with the included USB C dongle. Flawless sound and I would say even better sounding than the Logitech Pro I was using. The only con I have is the mic quality isn't that good, borderline just bad though I would expect that from any earbuds with an integrated mic. Battery life has been awesome with my use, mic disabled and anc on. I've worn them for several hours straight, tho I don't recommend that as it will cause your ears discomfort after that long if you haven't found the right tips, that they provide plenty of. Software is lack luster but it's perfectly functional and straightforward. I recommend these for anyone that can't find a comfortable over the ear headset, you won't be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Demoarlized,

      Thanks for sharing your review and experience with the INZONE Buds. We're glad that you like the Bluetooth connectivity, sound quality, and battery life of the headphones. Your feedback about the mic quality, comfort, and software is greatly appreciated.

      For optimum fit and comfort, it is recommended to wear both earbuds properly. Having the right fit will also give you the best sound experience. You may refer to this link for more information:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000778771.html

      Hope this helps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. The noise cancelling is great and the battery life is really good. The only thing I don't love is the usb c adapter since I have to take my phone out of its case to plug in the adapter. Works really good in my PS5 though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JCC77!

      We are so happy to hear that you are loving the noise canceling and battery life on your INZONE Buds! It’s great to know they are performing well for your PS5 sessions.

      We also appreciate your honest feedback regarding the fit of the adapter with your phone case. We understand how having to remove a case can be a bit of a hurdle, and we’ll be sure to share this feedback with our design team for future improvements.

      Thank you for choosing Sony and for being part of the gaming community!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Expected dissapointment but I was wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can manage to find these anywhere, you need to at least give it a try. The fact that not a lot people have covered this product is so strange to me considering the amazing experience I’ve had. I have been using these for PS5 and they have been great so far. Sound has easily felt high quality and the noise cancellation is solid and did well to block out things like fan/ac unit noises. The overall design and comfort was some of the most comfortable sets of earbuds I have ever put on. The only area that I feel like takes away from these being perfect is the mic quality. Its not terrible by no means and my friends were able to clearly hear me with no problems so its decent but not great. Also another area where I feel like it may effect mainly PS5 users is that you NEED a PC/laptop in order to fully customize the earbuds for both PC gaming and PS5. The main importance of this is that it lets you customize the different tap commands on the earbuds. Once you set it up on the app to your liking you can plug them back in your PS5 and the settings will save. Overall I give these a certified must try rating especially if you’re trying desperately to avoid an over-the-head headset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adan, Amazing! We're delighted to hear that you are happy with your purchase. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clear the sound is, you can adjust depending if youre watching a movie or playing video games. The size is perfect you wont even notice you have them on they are not heavy. And the battery is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yayo1122,

      We are excited to hear how much you are enjoying the clear, customizable sound and great battery life of your new earbuds! Making sure they feel lightweight and comfortable for long movie sessions or gaming marathons is exactly what we aimed for, so it is wonderful to know they fit you perfectly.

      Thank you for trusting Sony to power your entertainment!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless gaming earbuds that tick about all boxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these with a PC for many months. Very satisfied. Noise cancelling + low latency + battery life + good sound quality. No issues with connection with dongle plugged in at desk level. Am able to connect them via BT LE to my Pixel phone, though it did not work fully until recently (not sure if it was a phone or earbuds issue). Sound quality isn't quite up to the level of premium wireless earbuds imo (assume it's due to connection constraints and not hardware), but still pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Left Headphone Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning: There is a big firmware bug. If you let the case hit zero battery, the left earbud may get soft-bricked and will not charge/turn on until you do a factory reset on the case. Just google "in zone buds left headphone stopped working," and you will see tons of posts. Hopefully, this will be fixed in an update. Besides that, the headphones are great. They have great battery life, great sound, and a simple app that lets you customize a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, we're glad you like the battery, sound quality and the INZONE hub or Sound Connect" (formerly “Sony | Headphones Connect” app) of our product. We're sorry to hear that you have an issue with your Sony unit. Please that your INZONE Buds are running the latest firmware version. You can do this by launching the INZONE Hub application on your computer, connecting your headphones, and checking the firmware version under Device Settings. Please check this link for more information:

      https://www.sony.com/electronics/support/software/00340090?utm_source=glean

      Initialize the earbuds by following this link:

      https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html?search=initialize

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. The noise cancellation really works. I do wish the bass was a little stronger, but I guess most games don’t require heavy bass. It was tricky to learn how to adjust the volume. I had to watch a YouTube clip, but it’s really simple to do once you figure it out. I bought mine open box, so it did not have any instructions with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quietnoise4,

      We’re glad to hear you’re enjoying the noise cancellation! To get that stronger bass you're looking for, we recommend using the INZONE Hub software on PC to adjust the EQ settings. Since you purchased an open-box unit, please feel free to visit the Sony Support website at the link below to download the full manual: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect pair for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good pair of gaming buds to use hetween my ps5 and PC. So far these are checking all the boxes for me. Comfortable to wear and a decent fit out of the box. It also comes wirh different size earbuds for your your ear so make sure you find the right fit. Sound quality is pretty good ans noise cancellation quality reminds me of my pixel buds pro which were also good. Touch controls are handy and reliable on the buds themselves which you can change in the pc software. When it comes to mic quality, Ive been getting compliments from friends on the clarity of my voice so that was definitely nice . I would definitely recommend these earbuds to a friend compared to a over ear headset which for me are always uncomfortable to wear for long periods of time. With these I had no ear fatigue . Case quality feels kinda cheap but other than that I dont have any real downsides to these so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorgie, We appreciate your detailed review. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds for PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones with clear sound and microphone. No connection issues at all. Long battery life and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manbroken, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    So good my ear hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent even in stereo only problem I have is keeping them in comfortably for long game sessions. For now will be using it dedicated for calls with decent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterB!
      We are delighted to hear that you’re enjoying the sound quality of your INZONE Buds!
      We understand comfort can vary from person to person, and we truly appreciate your feedback as it helps us continue improving.

      They’re designed to deliver clear, powerful audio and a long-lasting battery that makes them great for calls or gaming sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I Wish I could make this up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been searching for a good pair of gaming earbuds for a long time. I've had a few pairs to include the FITS by logitech. No earbuds fit my ear the way these do. They are snug and I can shake my head without them falling out. Plenty of fittings that may work for you as well. Don't get me started on the sound quality. I feel like i'm wearing a high quality headset that's built for its sound quality when wear these. When I play COD it's so easy for me to determine where the audio enemy is coming from. it's so crystal clear. If there were 10 stars i'd give all 10. Remarkable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sp3cko, Awesome! We are so glad to hear that you are enjoying the sound quality and fit of your new Inzone Buds! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Most versatile earbuds I have ever owned!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever owned. The battery life is superb. I use these for the gym and take them home and use them on my PC and PS5. Anyone saying that they are having a hard time with them sounding good on PC needs to know that you have to change the audio source in Windows to INZONE BUDS (GAME). They are also perfect to use with PSVR2. These buds are so versatile. You can program on what you want the tapping commands to do with INZONE app for PC. The dongle just makes them work on PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny,

      You made the right choice! We're glad that you like the battery life, sound quality, and tap controls of the INZONE Buds. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Solid Sony Earpieces

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars for the connectivity is troublesome with Bluetooth at least for my Phone (Samsung Note 10+) but for gaming with the dongle. Haven't had any complaints about the mic (I adjusted to be a lil louder on my PS5) and no problems using one earbud at a time when I'm just using them to talk in parties. Both earbuds in with the game sound on is a pretty trippy experience when playing cause you do get to hear absolutely everything in the environment which feels somewhat more intense with earbuds in rather than headphones. Battery life is good too, I charge every 3-4 nights probably but I'm only using them for gaming not on my phone overall a wonderful accessory and appreciate the case being on the chunkier side because way easier to keep track of amongst things

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emoni,

      It’s a true pleasure to hear that you are enjoying the immersive soundscape the INZONE Buds provide during your PS5 gaming sessions. We are glad the microphone and the convenience of the charging case have added to your experience.

      Regarding the trouble you mentioned with your Samsung Note 10+, it's important to note that the INZONE Buds utilize LE Audio for Bluetooth, which may not be natively supported by all mobile devices. For a more stable connection with your phone, we recommend using the included USB-C transceiver (making sure the switch is set to "Mobile"). This will ensure you get that same high-quality, low-latency audio you enjoy on your console.

      Thank you for making Sony a part of your gaming lifestyle!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Quality, Ok Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro's: 1. Good Quality case and buds 2. Very Comfortable to wear 3. Good Game Audio Con's: 1. Muffled Chat Audio ( anyone talking to you sounds quite even when they are maxed on audio slider) 2. Price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your detailed review of the INZONE Buds WF-G700N, RyanB! We appreciate you highlighting the aspects you enjoy and providing valuable feedback on areas for improvement.

      We're delighted to hear that you find the quality of the case and buds to be good, and especially that they are "Very Comfortable to wear." Comfort is paramount for extended gaming sessions, and we're glad we hit the mark there. It's also fantastic to know that you're experiencing "Good Game Audio," as our INZONE Buds are engineered to deliver immersive sound for your gaming experience.

      We also appreciate your candid feedback regarding the "Muffled Chat Audio," even with the audio slider maximized. This is an important point, and we understand how crucial clear communication is in multiplayer gaming. We are continuously working to optimize our products and appreciate you bringing this to our attention.

      Regarding the price, we strive to offer a balance of innovative features, performance, and quality, and your feedback helps us understand how our pricing aligns with customer expectations.

      For the chat audio, we recommend ensuring your INZONE Hub software (on PC) or the settings on your PS5 are updated to the latest version, as firmware updates often include improvements to microphone performance and overall audio balance. Sometimes, adjusting the game/chat mix settings within the INZONE Hub or your console's audio settings can also help in clarifying voice chat.

      If you continue to experience issues with chat audio, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US. They can provide further troubleshooting steps and investigate if there are any specific settings or adjustments that could enhance your experience.

      Thank you for choosing Sony INZONE and for sharing your honest thoughts!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones, incredible response time and really puts you in the zone with its noise canceling capabilities. With a 12 hour battery life I’ve never seen it die. Only downside is that it is LE Bluetooth only, so if you have a phone that does not support LE audio, then you will be incapable of using its Bluetooth function. Recommended for gaming and isolation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hunter,

      Thanks for sharing your review and experience with the INZONE Buds. We're glad that you like the connectivity, noise canceling function, and battery life of the headphones. Your feedback about the Bluetooth function is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US