Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 10893380
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Perfect earbuds for PC/PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds for anyone looking to get rid of the headband, and still retain long battery life. Easy to use with dongle for PS5 and PC
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMurillo, Awesome! We're happy to hear that you're enjoying your Inzone Buds. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Waste of money, even discounted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t walk further than 10ft away or it will disconnect. Several firmware updates have not fixed this. Sound is decent but you can get better from a $60 pair of sennheisers.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GFYBBuy,
Thank you for sharing your feedback. We are sorry to hear that you are experiencing range and stability issues with your INZONE Buds. We understand how frustrating it is to have your audio drop within a short distance, and we would like to help you resolve this.
To improve your connection stability and range, please try the following steps:
1. Optimize Connection Settings:
Download and open the Sony | Sound Connect app on your device. Navigate to the settings and ensure the headset is set to "Priority on Stable Connection." This adjusts the data transmission to favor a consistent signal over high-bitrate audio, which often resolves distance-related drops.
2. Reset the Headset:
A simple reset can often clear communication glitches between the earbuds and the USB transceiver. You can find the specific steps here:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
3. Initialize to Factory Settings:
If a reset does not work, we recommend initializing the headset. This will restore the device to its out-of-the-box state and can resolve deeper software conflicts:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
If the issue persists after following these steps, we highly suggest reaching out to our technical support team for further assistance:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony!
Best regards,
Dominick
Sony PS5 inzone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool headsets, play them alot when im online gaming with my friends, or just play alone listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dope, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
Inzone Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, they work well with the PS5. Great for game and party chat. Your friends will n ot know you are not using a headset, sound is clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SicParvisMagnaCM, Thanks for the 5-star rating!. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Even better than expected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great! The sound quality and comfort were exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CJ72, Amazing! We're thrilled to hear you like the great sound quality and comfortable fit of your new Sony Inzone Buds. Thanks for choosing Sony! -Sam
Good for gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set , use it for gaming on the computer and PlayStation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcela Great choice! We're also glad that you are satisfied with your purchase. Thank you for choosing Sony. Erin
Right decision!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this earbuds. im enjoying my games using this. so worth it to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelicaC, Thanks for the 5-star rating! We're glad you are happy with your new Inzone Buds. Enjoy and thanks for choosing Sony. -Craig
Noise Canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is not as good as I had hoped. They also frequently disconnect one bud.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BD67,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience caused by the insufficient noise cancellation and the frequent disconnection of one earbud on the WFG700N model.
To address these issues, we recommend updating your headphones to Firmware Version 02.000.006. You can check your current firmware version by visiting the following link:
https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
Additionally, we suggest reviewing the article titled "The Noise-Canceling Effects Are Not Sufficient" available here:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273091.html?search=noise
If you continue to face difficulties, please follow these steps to resolve the connection and noise-canceling issues:
Resetting the headset: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
Initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
Please remember that your unit is covered by a one-year warranty. If the issue continues after you have followed the provided steps, feel free to reach out to us at socialsupport@am.sony.com. Kindly include the following information in your email:
- Name:
- Best Buy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience; we're looking forward to helping you get these matters sorted out!
Best regards,
-Fred
Just what I needed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So awesome. Great sound and comfort. Definitely worth it. Never going back to over the ear gaming head sets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lobojoven,
Many thanks for the 5-star rating! We're glad to hear that your INZONE gaming earbuds perfectly suits your needs and expectations. Your satisfaction with the great sound quality and comfortable fit of the unit are greatly appreciated. Thanks for choosing Sony! - Kris
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what i want it to do. It works great with pc gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlueDodger,
Thank you for the 5-star rating! We're glad to hear that you like the headphones for your gaming experience. Thank you for choosing Sony!
-David
The suffice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the gold standard of sound quality but definitely worth the money for the features you get with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuenciW,
Thank you for your feedback! We appreciate your insights on the WFG700N. We're glad to hear you find value in the features offered.
Thank you for choosing Sony!
Best regards,
- Stephanie
Good audio, terrible mic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, but the voice pickup is terrible. Attempted to use them a few times but got complaints on how I sounded each time. After playing with some settings adjustments and no software updates available I’m probably going to return these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Spanky, While we're glad that you like the sound quality, we're sorry to hear that you're having issue using these for phone call. We do have troubleshooting steps if while on a phone call or voice chat, you can’t hear the other person talking, or they can’t hear you.
Please check the troubleshooting link below:
https://www.sony.com/electronics/support/articles/00301941?utm_source=glean
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exactly what we expected! Great quality and compatibility for working from home use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrittanyT Awesome! We're thrilled to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin
Comfortable, great sounds and noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with a buch of diffrent devices and they last a long time on a single charge. Not dissapointed in this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orxan, Thanks for the positive feedback! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work really well and are super easy to use and connect because of the dongle!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesL,
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son mentioned that does were way better than the full head set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelM, Thanks for sharing your experience. We're glad you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
Inzone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best in ear buds for playstation 5. They are better than Sony Pulse version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vanny. We're glad you like your gaming headset. Enjoy and thanks for choosing Sony! -Craig
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping and perfect ear buds I would recommend Best Buy to everyone for any items.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnathanW, Great service! We're also glad that you like the Inzone Buds. Thank you for choosing Sony. Erin
Comfy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the surround sound close when I’m gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Originalhi5, we're glad you like our product! Thanks for choosing Sony! -Carl
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these earbuds, more than he loves me, I think.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteffanyB,
Thanks for sharing your 5-star review and experience with the INZONE Buds. We're glad that your husband is enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph