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Customer reviews

Rating 4.3 out of 5 stars with 414 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 414 reviews
  • Rated 4 out of 5 stars

    One of the best earbuds for PS5 gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, immersive 3D audio for competitive gameplay. I unfortunately didn’t like the fit for an ear bud it just didn’t fit my ears even with the different sized ear pieces. I returned them for the Nova Pro Wireless from Steel Series and will be good for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrendonG,

      It brings us great satisfaction to hear you were impressed with the excellent sound quality and immersive 3D audio of the INZONE Buds for competitive gameplay.

      We're very sorry to hear that the fit was not comfortable for you, even with the different ear tip sizes. We understand that earbud comfort is highly personal, and a good fit is essential for an enjoyable gaming experience.

      We appreciate you giving our INZONE Buds a try and for your valuable 4-stars feedback. We hope you find great success with your new headset.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Completely IN the ZONE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and balance (game audio vs chat audio) controls. Used to strictly be a full over-ear headset guy but these have changed my mind. Also love the dedicated switch for PC vs PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NimbusKordei, Thank you for the positive review of your Sony INZONE buds! We're thrilled to hear you like the amazing sound quality, balance controls, and the dedicated switch for PC vs PS5. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Wireless gaming earbuds that tick about all boxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these with a PC for many months. Very satisfied. Noise cancelling + low latency + battery life + good sound quality. No issues with connection with dongle plugged in at desk level. Am able to connect them via BT LE to my Pixel phone, though it did not work fully until recently (not sure if it was a phone or earbuds issue). Sound quality isn't quite up to the level of premium wireless earbuds imo (assume it's due to connection constraints and not hardware), but still pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 ear-buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase I’ve made in a long time. The sound quality is outstanding!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn,

      Thank you for the glowing review! It's fantastic to hear you're enjoying that outstanding sound quality. If you haven't already, be sure to try the INZONE Hub software on PC to further customize your spatial sound and EQ settings.

      Thank you for choosing Sony and enjoy your new buds!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing these work amazing with my ps5 feel great and great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      This is great to hear, Ollie. We're delighted to hear that you like the sound and works great with your PS5. Thank you for choosing Sony. Sony_US

  • Rated 5 out of 5 stars

    Get them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just perfect. They really get you in the zone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanetteM!
      Thanks for sharing your feedback! We are thrilled to hear that your new INZONE Buds are helping you get in the zone.

      These earbuds feature Active Noise Cancelling to block out distractions and 360 Spatial Sound for precise gaming audio. With up to 12 hours of battery life and a low latency USB-C dongle, they are built to keep you competitive during long sessions.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome loud. Fit good. Sound good. Touch controls are excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CYF3R7, Great! We're glad that you like the fit, audio, and touch controls. Hi Adan, Amazing! We're delighted to hear that you are happy with your purchase. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Hear em coming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent footstep audio. Considering doubling up!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome feedback, LewJ!

      We are thrilled to hear that you are so impressed with the footstep audio on your WF-G700N earbuds. We designed them to deliver that pinpoint-accurate sound, giving you a serious competitive edge so you can hear 'em coming, even from the roof! It's fantastic to know that you are considering buying a second pair to double up on that experience.

      Thank you again for choosing Sony and for sharing your great review!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Endzone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort, sound quality is good, bois cancellation is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryR We appreciate your 5 star rating! We're also glad that you like the sound, comfort, and noise canceling function. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Over any ear buds any day

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally one of the best ear buds I ever purchased I don’t know y it took me so long to find these but I’m glad I did

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoubleG120,

      It brings us great satisfaction to hear that your search for the perfect pair of earbuds ended with the INZONE Buds! We are so glad you found us, and it is wonderful to know they have already secured a spot as one of your best purchases.

      We engineered these specifically for gamers who demand the best of both worlds: the high-performance audio and low latency of a gaming headset, but in a truly wireless, comfortable form factor. With their incredible battery life and personalized spatial sound, we hope they continue to give you a competitive edge and a more immersive experience in every session.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Cool Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I upgraded from the PULSE Elite Wireless Gaming Headset much better fit for comfort. Sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kotic,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your upgrade to the WFG700N has brought you greater comfort and impressive sound quality. It’s rewarding to know our headset is enhancing your gaming experience. Thank you for sharing your feedback with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great gaming buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these first because of the price. I got them at a used price that was way to good to ignore. They use the same drivers as the sony xm5. Ill say the noise cancelling isnt like" dang i cant hear anything around me" but it does a good job at getting rid of some and lowering the sounds of others. With that said once you play music or games you wont notice it because the audio takes over and your immersed. The ambient is great works really well. If you find it for discount and its in your price range id say buy it. BAD part is i had trouble at first with the music or game audio going from stereo sound to spatial audio but i fixed it by resetting the device by holding down the button on the case for 20sec

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Batman562, Thanks for the 5-star rating! We're glad to hear that you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 2 out of 5 stars

    Worst Sony Buds yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, but that's all they have going for it, when it is working properly. It's so frustrating pulling out earbuds that had a 50% charge the night before from the case, only for the left ear bud to be entirely dead the next day. The left earbud refuses to charge most times. It can take an hour of pulling it out and putting it back in to even get 10% charge. Your gaming time is dictated by the battery indicator. If an ear tells you that the battery is low - you need to get off the game fast. Letting the battery drain down entirely to the point of the device turning off will be an absolute nightmare.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my hubby who games a lot, and he doesn't like earphones because he says they start hurting his ears after a while. He loves these, they are lightweight and don't hurt even after hours of gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SanMan,

      Thank you for choosing Sony!

      We're excited to hear that the WF-G700N earbuds have made such a positive difference for your husband. Comfort during long gaming sessions is essential, and it’s wonderful to know these earbuds provide a lightweight, comfortable fit that keeps him focused and enjoying his games. Thank you for sharing this thoughtful feedback with us!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    So good my ear hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent even in stereo only problem I have is keeping them in comfortably for long game sessions. For now will be using it dedicated for calls with decent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterB!
      We are delighted to hear that you’re enjoying the sound quality of your INZONE Buds!
      We understand comfort can vary from person to person, and we truly appreciate your feedback as it helps us continue improving.

      They’re designed to deliver clear, powerful audio and a long-lasting battery that makes them great for calls or gaming sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Buy it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality. Highs mids and bass sounds great and it can get really loud if you turn it up without getting distortion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 123rs,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WFG700N earbuds deliver clear highs, mids, and bass with great sound quality, even at higher volumes without distortion. It’s rewarding to know they enhance your listening experience so well. Your feedback encourages us to continue crafting products that bring joy to your everyday sound.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Left Headphone Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning: There is a big firmware bug. If you let the case hit zero battery, the left earbud may get soft-bricked and will not charge/turn on until you do a factory reset on the case. Just google "in zone buds left headphone stopped working," and you will see tons of posts. Hopefully, this will be fixed in an update. Besides that, the headphones are great. They have great battery life, great sound, and a simple app that lets you customize a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan, we're glad you like the battery, sound quality and the INZONE hub or Sound Connect" (formerly “Sony | Headphones Connect” app) of our product. We're sorry to hear that you have an issue with your Sony unit. Please that your INZONE Buds are running the latest firmware version. You can do this by launching the INZONE Hub application on your computer, connecting your headphones, and checking the firmware version under Device Settings. Please check this link for more information:

      https://www.sony.com/electronics/support/software/00340090?utm_source=glean

      Initialize the earbuds by following this link:

      https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html?search=initialize

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are easy to use, and they produce clear, crisp sounds, and the battery life lasts my entire gaming sessions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Moviefan,

      Thank you for choosing Sony!

      We’re honored to hear that your WFG700N earbuds are easy to use, deliver clear and crisp sound, and that the battery life supports your entire gaming sessions. It’s wonderful to know they are enhancing your experience, and we appreciate you sharing your positive feedback.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Husband approved!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a birthday gift for my husband, and he loves them! I will say the noise cancellation seems to work extremely well as sometimes he can’t hear me talking when he’s got them in LOL. But they seem to work exceedingly well for his PS5. Set up was seamless and easy. Overall 10/10 from my husband.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LWildes, Great! We're delighted to hear that you are enjoying your new headphones. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Inzone headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound clarity and settings are on point. Setup is pretty simple. No complaints worth the money.!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianCHernandez,

      It brings us great satisfaction to hear that your experience with the INZONE Buds has been so seamless! We put significant effort into ensuring that the setup process is intuitive, allowing you to get straight into your game with minimal effort.

      The sound clarity you mentioned is a result of our custom-designed Dynamic Driver X, which is engineered to reproduce every subtle detail—from distant footsteps to powerful explosions. By utilizing the INZONE Hub software, you can further refine those settings with a personalized spatial sound profile that adapts to your unique needs. We are thrilled to hear that you find them to be a worthwhile investment for your gaming setup.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US