Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great till they break
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really enjoying these earbuds for longer gaming sessions recently. Noisy house so the noise cancellation was perfect and the mic did a good job of filtering out background. Would be five stars but the right one went out on me. I have to fidget with it in the case to charge and even after a full night it doesn’t come on or doesn’t register it’s no longer in the case.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mrflafam, Thanks for sharing your experience with the Inzone gaming earbuds. While we're glad that you are impressed with the noise canceling performance, we're sad to hear that you have issues with one of the earbuds. Make sure that your device is up to date to avoid any performance issues. Regards, -Craig
- Pros mentioned:Sound quality
Husband approved!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a birthday gift for my husband, and he loves them! I will say the noise cancellation seems to work extremely well as sometimes he can’t hear me talking when he’s got them in LOL. But they seem to work exceedingly well for his PS5. Set up was seamless and easy. Overall 10/10 from my husband.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LWildes, Great! We're delighted to hear that you are enjoying your new headphones. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Works wonderful but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very nice and are very simple to use only problem is if your expecting to use them for anything els other then gaming you'll have to plug up the adapter that comes with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesT, Thank you for the feedback on your experience with your new Sony Inzone Buds! We're very pleased to hear you like the amazing sound quality and ease of use of your Sony gaming earbuds. We value your input about the limitation of connectivity option and strive to continually improve our products to meet the expectations of our customers. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Nice buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Essy to use. I like puppies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidY,
We're so happy to hear how much you're enjoying the Inzone Buds. It's great to know the sound and user experience it the mark. We'll take good audio and puppy appreciation any day.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Hear em coming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent footstep audio. Considering doubling up!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome feedback, LewJ!
We are thrilled to hear that you are so impressed with the footstep audio on your WF-G700N earbuds. We designed them to deliver that pinpoint-accurate sound, giving you a serious competitive edge so you can hear 'em coming, even from the roof! It's fantastic to know that you are considering buying a second pair to double up on that experience.
Thank you again for choosing Sony and for sharing your great review!
Best regards, Gus, Sony Social Media Team
Left Headphone Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning: There is a big firmware bug. If you let the case hit zero battery, the left earbud may get soft-bricked and will not charge/turn on until you do a factory reset on the case. Just google "in zone buds left headphone stopped working," and you will see tons of posts. Hopefully, this will be fixed in an update. Besides that, the headphones are great. They have great battery life, great sound, and a simple app that lets you customize a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're glad you like the battery, sound quality and the INZONE hub or Sound Connect" (formerly “Sony | Headphones Connect” app) of our product. We're sorry to hear that you have an issue with your Sony unit. Please that your INZONE Buds are running the latest firmware version. You can do this by launching the INZONE Hub application on your computer, connecting your headphones, and checking the firmware version under Device Settings. Please check this link for more information:
https://www.sony.com/electronics/support/software/00340090?utm_source=glean
Initialize the earbuds by following this link:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html?search=initialize
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product sounds super great and customer service help you get everything really fast
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdgarP,
Thank you for choosing Sony!
We're thrilled to hear that your WF-G700N earbuds are delivering exceptional sound quality! It's fantastic to know that the Best Buy team assisted you in getting them so quickly. We hope you continue to enjoy your new earbuds to the fullest!
Best regards,
-Fred
pS5 pods
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very stylish and easy to use, I love the esthetic and how it matches the pS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Penelope,
Thank you for choosing Sony!
We're honored to hear that you enjoy the stylish design and ease of use of the WFG700N earbuds, especially how well they complement your PS5. It's always rewarding to know our products can blend seamlessly into your lifestyle while delivering great performance.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for his birthday. He seems to like them easy to use says the sound is good. He does have them connected to his PS5 with the included dongle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigboss71,
Very nice! Thank you for the 5-star rating! We're happy to hear that your son likes the sound quality of the headphones for his PlayStation 5. Thank you for supporting Sony!
-David
- Pros mentioned:Battery life
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buds I've ever experienced noise cancelling seems to b crazy good along with battery life suits dual purpose as far as connecting to devices thru dongle the catch is it has to be up to date phone. A MUST IS DOWNLOADING THE SONY INZONE APP TO UNLOCK FULL BENEFITS OF THESE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, That's cool! We are thrilled to hear you feel the WF-G700N INZONE Buds is the best sounding wireless gaming earbuds that you've owned and you're enjoying excellent noise cancellation and overall features. Your assessment is spot on! This wireless gaming earbuds feature Industry’s-longest battery life, 12-hours goes the distance. This means you're now able to dive into extended, uninterrupted gaming sessions, powered to outlast your competition. Glad to know you're utilizing the different customizations and built-in equalizer on the INZONE Hub PC software. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Top tier sound!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not believe the sound quality. Literally beats absolutely everything on the market for the PS5. Noise canceling works to good to be true. Only drawback is they aren't Bluetooth but other than that take my advice, throw away your over the ear headphones and get these buds!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonB, Thanks for sharing your shopping experience with us. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. We also appreciate your feedback/comment regarding its connectivity. This can help us improve in the future. Thank you for choosing Sony. -Craig
- Pros mentioned:Sound quality
Sounds Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gaming earbuds you can buy. You can hear the sound allaround you. If you are into FPS or cinematic games, you need to give them a try.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReginaldS, Thanks for the 5-star rating! We're glad you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Ehh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic on this product is TERRIBLE. Every test I did myself and with friends sound like I’m muffled and under water. Additionally, you need a windows computer or android device to customize these at all. Sound quality was pretty good but not equal to a good headset. I did like how using these don’t create the hot ear feeling.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonM, We appreciate your feedback on the Inzone Buds. We're sorry to hear about the issues you've experienced with the microphone. The muffled sound quality you described is not typical of our products, and we would like to help resolve this for you. Please ensure that the microphone is not obstructed and that the device is updated with the latest firmware. If the problem persists, contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sony also has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Hope this helps!
Regarding customization, it is true that the WFG700N requires a Windows computer or Android device for full customization. We understand this may be inconvenient for some users, and we appreciate your feedback on this matter.
We're glad to hear that you found the sound quality to be good and that the headphones are comfortable to wear without causing a hot ear feeling. Thanks for choosing Sony! -Sam
Cool Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice I upgraded from the PULSE Elite Wireless Gaming Headset much better fit for comfort. Sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kotic,
Thank you for choosing Sony!
We couldn't be happier to hear that your upgrade to the WFG700N has brought you greater comfort and impressive sound quality. It’s rewarding to know our headset is enhancing your gaming experience. Thank you for sharing your feedback with us!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony - INZONE Buds worth every penny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good ear buds for the PS5 and I enjoy that there isn't a need to figure out how to hang/store my headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mojo1990, we're glad you like our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort
Favorite ear buds so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. I was looking for a better wireless option and these sound great and are very comfortable. The range is great and even if i lose connection being to far, like taking my dog outside, they reconnect very quickly once im back in the room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron, Great! We're thrilled to hear that you are enjoying your INZONE Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Over any ear buds any day
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally one of the best ear buds I ever purchased I don’t know y it took me so long to find these but I’m glad I did
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoubleG120,
It brings us great satisfaction to hear that your search for the perfect pair of earbuds ended with the INZONE Buds! We are so glad you found us, and it is wonderful to know they have already secured a spot as one of your best purchases.
We engineered these specifically for gamers who demand the best of both worlds: the high-performance audio and low latency of a gaming headset, but in a truly wireless, comfortable form factor. With their incredible battery life and personalized spatial sound, we hope they continue to give you a competitive edge and a more immersive experience in every session.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
Almost perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely good earbuds. The controls will take some getting used to but they are pretty customizable. I use them for work and gaming. The mic quality could be improved to be honesg, and that's going to be my only complaint, seeing as these are pretty expensive. But the offer great functionality and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanR, Thank you for your feedback. We are glad to hear that you are happy with the overall performance of the Inzone Buds! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
It just works! go Legion GO and Mac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on Lenovo Legion Go. Works on a Mac. Plug the dongle in the usbC and it works. Audio is amazing. Probably the best dongle buds ever
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Geoffrey! We're glad you are enjoying your gaming earbuds. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Inzone bud review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and has clear audio really good hearing movement in games like cod
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaidenH,
Thanks for the 5-star rating! It's fantastic to know the WFG700N are delivering a top-notch experience in gaming! We hope you have amazing gaming sessions ahead.
Thanks for choosing Sony.
-Aldair