Customer Ratings & Reviews
- Model:
- WFG700N/V
- |
- SKU:
- 6675159
Customer reviews
Rating 4.3 out of 5 stars with 422 reviews
(422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Absolutely horrible sound but amazing battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are not worth the price at all. They sound horrible. Bass is completely non-existent. They almost sound like $8 earbuds. Actually a pair of JBL wired earbuds I bought for 20 bucks sound way better than these. Sure you can use the PC app and EQ them which makes them sound a little better but then you run into distortion problems. One of the other biggest downfalls is the EQ settings do not save when using them with the PS5. For $200 I would expect them to have made some sort of EQ settings in the PS5 or an app to go along with these. The sound on the PS5 is completely terrible. Bass is already non-existent on these on PC but on PS5 there is just no bass whatsoever. On the PS5 these are just treble earbuds. I highly recommend checking out the arctis gamebuds. Not only are they cheaper they also sound way better than these. These would be a great buy if they are priced around $50 but for $200 these are just not worth it at all. It's very disappointing because these have the best battery life out of all other gaming buds but the sound is just not it. If you want a pair of gaming earbuds with extremely long battery life these are for you but that comes at a cost. The sound is just plain out awful
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, Thank you for reaching out to us. While we are glad that you like the battery life, we're sorry you're experiencing issues with your headphones. Sony also has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
Erin
Rated 5 out of 5 stars
Great at Good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely enjoy these earbuds for what they are, not what I want them to be. I'm a audiophile, and while good bass is to be envied as a creme de la creme. I'm particularly not expecting a lightweight earbud built around long term battery life and good sound to to punch hard. It punches good bass, I'm listening to music now on them as I write this. It's not the great booming I've heard on my Beat pros. Nor is it the resonating vibrations of my Skullcandy Crusher Evos. That said. I did have to modify my phone case to accommodate the adapter. I understand what they are doing electrically. The design team is smartly outsourcing to the larger power source to push the outgoing transmission, and to have the in the buds the capacitance reserved for receiving and deploying the sound. It's a triangle diagram shift. I think this is clever. A trick to deliver extended battery life. Smart move design team. Design team, why was there no instructions on the button usage? I fumbled around tapping haphazardly, making me feel like I skipped something. When, there were no directions. Not fun. Do better. I understand it's a length to translate in different language I suppose. But it's a decency in America at least that's expected. Beats did it. You can too. Especially for a gaming headset. Which is my main point to bring. If it's a gaming headset. The controls better be defined and precise. Not blatant and blunt tapping. Cool haptic button. No directions? OK. If you're going to say GAMING EARBUDS. I understand you're breaking ground into a supermarket. Bring the bass. Bring the cannon ball! The BANG! GAMING!! There's an expectation with the term. Which is that it can stand the most rigorous, absolutely punishing volumes and duration with excellence. That is where these earbuds excel in one hand and fail in another. I'm going to enjoy running with these as a lightweight, earbud pair that I can deploy from their lively case. I know they can go on the go, and go for a long time. They succeed in sustainability; it is their forte. This is their hallmark of brilliance with this pair. The battery life is supreme. It goes the distance as heroes do. But as heroes do great deeds, do they perform? The do good. They are great at good. If you get my meaning. Where in that capacity consistently good can be seen as greatness. But there is a threshold reserved for true greatness. Ferrari in the excellence of sports cars. Rolex in watches. For example. Their names resound for reasons of quality detail and exquisite epitomizing of the role they play. They are stewards of the opportunity to be what it is. The inzone buds does not epitomize that, in terms of bass, nor does it in ergonomics in the user interface. But they do great at being good long term use and battery life sustainable earbuds. Good for gaming, on a basic level It can get the job done. Distinguished by the fact of how the intelligently designed transmitter to receiver operates. It's a smart sustainability move with the specific transmitter. Also because not every pc is built with Bluetooth. I had to buy a USB dongle for my pc build. And not every game system is built with Bluetooth. The logic is that the provided transmitter is a provision for that capacity. Or lack their of. If you get what I mean. I leave this review to say that it succeeds is A while fails at B. It's a mixed feeling. I hoped that would hit like a Klipsch subwoofer, destroying a Covanent Elite from Halo with a rocket launcher as Master Chief. I didn't get that. I got a sustainable economic battery of a Prius with polite bass. 100% in one area. 0% in the next. 100% for basic gaming. 0% in epic gaming. I’m content for what they are. Not what I wanted them to be. I was wanting earbuds that were long lasting in battery life for running. I got that! I'm happy to say. But here's what I would love! A heavy earbud of the same formfactor. Where the weight is the quality of the metal driver; who achieves the best bass imaginable. An earbud that heroes wear for gaming, as they epically crush their enemies in victory. Gamers are heroes in the making. Equip them. Give them the hammer of Thor: Mjolnir. When they pick these up; may it rise like Arthur's Excalibur, from the boulder it was struck in. That they are worthy to battle. To be in the fight of life as a champion. When they pick these earbuds up that have precise controls they can clearly navigate. May they have a vision of how to navigate the fight acoustically. This is the greatness to be achieved. May these buds rise like a Phoenix from a failure to deliver heroic gaming buds, into buds that Truly deliver. Inzone gaming. That said; I absolutely enjoy these earbuds for what they are, not what I want them to be. 4/5 stars.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aiden117, Thank you for sharing your experience with your new Sony Inzone Buds! We're glad you appreciate the lightweight design, long battery life, punchy sound and bass, and overall performance of these earbuds. At Sony, we are always looking to improve our product quality and features. We have noted your input about the size of the adapter and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Good pair of ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality , sound is great battery life is 12 hours ! Only bad thing is if you don’t own a computer you can’t adjust additional settings.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidS We're delighted to hear that you like the battery life and sound quality. We appreciate your feedback and thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Best earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my PS5 and these are the best earbuds I ever had. The sound quality is amazing and the microphone is phenomenal. The active noise cancelling superb I sit across from my fan and the people I talk to say I can hear me fine without any background noise even though I have the fan blasting right across from my face. I wish I could use these for my phone without the adapter included but sadly my phone doesn't support the lastest Bluetooth connection type these earbuds use.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perachris, We're thrilled to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Sony gaming ear pods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is great! Seems to have really good charge time. Lightweight and comfortable in the ear. Happy with my purchase.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LukeH, We're glad that you like the noise canceling function. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Great gaming earbuds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey work great so far! Hold in the ears well, and noise canceling is pretty good
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidI, We're glad that you are enjoying your Inzone Buds. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Read to pick PS5 Pulse Vs Sony InZone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best gaming earbuds compared to the ps5 pulse set. First super fast delivery and 5/5 for customer service… on to the earbuds 5/5 for noise cancellation 5/5 for the immersive experience and 4/5 comfortability with these man they do sit a bit awkward but you can size down on the ear piece … 10/10 would recommend. The rating is really close with the pulse buds but comfortability and noise cancellation aren’t the best .
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AfroAnime, Thanks for the positive review. We're glad that you are happy with your Sony Inzone buds. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Inzone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has superior sound quality and added enhanced audio controls with gaming consoles. I would highly recommend this product to all my gaming friends!
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aries7d, Awesome! We're thrilled to hear that you are enjoying the sound quality. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Noise canceling Is Noice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds are likely to appeal to gamers looking for a compact, high-quality audio solution that enhances gaming immersion with features like noise cancellation, low latency, and compatibility with PC and PS5. As always, checking specific user reviews closer to your purchase date can provide more updated insights into their performance, reliability, and overall value.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Outtykid, Thank you for sharing your positive experience with your Sony INZONE Buds! We're very happy to hear that you are enjoying the features and impressive sound quality of this earbud headphones, especially when gaming with your PC or PS5 console. You're now able to enjoy immersive gaming and music sound experience. Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
Very good sound quality on PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for what I use them for. Mainly just solo gaming on PS5. They do sound good during chat, my friends say my voice is clearer than when I was using the 3D pulse. I haven’t used other features that require a PC to adjust.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanC, Thanks for the 5 -star rating! We're glad you are happy with your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
Rated 4 out of 5 stars
Good but..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but changing the audio balance from game chat and party chat is a hassle.. I still haven’t figured it out.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerahP, Thanks for sharing your experience with us. We apologize if you find it difficult to switch settings on your device. We'll take this as feedback as it can help us improve in the future. Thank you and regards, -Craig
Rated 5 out of 5 stars
Great for gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although there was a shipping issue, now that we have them they are NICE. VERY MUCH soundproof so dont go yelling at your kids when they are wearing them playing the game.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, KianaC! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Rated 1 out of 5 stars
Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont stay connected to any computer or phone while using. Runs great for 5 min and then one of the buds will randomly disconnect (im 4 feet from the type c adapter) and then the other one shortly after. Resetting them to factory, changing the type c port, re-linking them in the case, FACTORY RESETTING MY PC and still nothing works. In the computer app it shows them disconnecting and you cant do anything in the app when they do. horrible. Do not recommend these at all and will be returning asap.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JonP, we're sorry to hear that you have an issue with your Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273088.html?search=skips
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 5 out of 5 stars
Best headphones for real!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever bought and I’ve had at least 10 of them.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranciscoU,
You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
really good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thw sound quality is absolutely amazing keep up the good work
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JAnderson! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! They have great sound quality and hold amazing charge!
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user280099,
Perfect! We're thrilled that you are enjoying the sound quality and battery life of the INZONE earbuds. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony is above all products in my eyes!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound Quality, good fit, easy to use, and fit well
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Thank you for the great review! We're pleased to hear you like the excellent sound quality, comfortable fit, and ease of use of your new Sony Inzone buds. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony! -Sam
Rated 1 out of 5 stars
Never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had any problems with connecting any earbuds to anything. This was a nightmare. I thought i was missing something in the setup. Hours of looking for answers didnt help at all. Troubleshooting details said nothing about the issues i was having and still waiting over 20hours for some sort of contact from support. Never again. Google did show me that thousands of people get defective sets right out of the box. Reddit showed me that people never got answers
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
Thank you for your feedback. Your experience is important to us, and we regret that you’re not satisfied with our Inzone earbuds. We understand your frustration, and we apologize for the inconvenience.
Here are some steps to help resolve the connectivity issues:
Resetting the earbuds: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
Initializing the earbuds: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
Ensure your earbuds firmware is updated to the latest version. Follow this link for firmware updates: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
When attempting to pair the headset with a device, make sure the device supports LE Audio over Bluetooth if applicable. If using the USB transceiver, ensure it is properly connected to the target device, and the mode settings are correctly adjusted (Bluetooth mode or USB transceiver mode)
To assist you further, we recommend contacting our Sony Support team for personalized guidance. You can reach them here: via phone call at 239-245-6366 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET
Best regards,
- Stephanie
Rated 3 out of 5 stars
Right one defective...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened for Christmas a.d next day right bud dead and wont hold charge..
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeC, We're sorry to hear about your earbuds. Kindly check the link below : https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273084.html There are some steps that can help resolve your concern.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Rated 1 out of 5 stars
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Withen less than a month of owning these the right bud stopped charging and i tried everything to fix it but had to end up returning them due to them being defective. They were good while it lasted but for the price tag they have you would expect something of higher quality and not to break
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dominick, While we are glad to hear that you enjoyed your Inzone Buds, we are sorry to hear that it had to be returned due to them being defective. We appreciate your feedback on this matter and we hope that you consider Sony again in your future purchases.
Regards,
Carl





















