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Customer reviews

Rating 4.3 out of 5 stars with 422 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 422 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic alternative to conventional headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great for people like me. I have a sensitive scalp, and typical earmuff style gaming headphones irritate my skin and make me itch. These buds were a great alternative, fantastic sound quality and a comfortable fit i was able to wear for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LowQualityRohan,

      That's great! We're happy to hear that you like the comfortable design and sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    In zone

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noice canceling, love how comfortable they are

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisB,

      Thanks for posting your review! We're thrilled to hear you're loving the INZONE Buds so far. It sounds like you're really enjoying the noise canceling and the comfortable fit, which is exactly what we aim for with the INZONE lineup.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Perfect Gaming Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect with many sizes to fit your ears directly, long lasting battery and easy connect as well as a user friendly app to update and adjust settings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanM, Thank you for the amazing review! We're thrilled to hear you like perfect fitting eartips, excellent battery life, easy pairing, and user-friendly app of your Sony Inzone Buds. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Fantastic earbuds! Been my daily drivers for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are perfection and I hope they never stop producing them, they have great soundstage, the planar magnetic drivers really deliver crisp and clean audio, the battery life is just as good as advertised, getting 12 hours on a single charge, the one downside is the case only holds one extra charge, however that being said I've never had an issue with charging, the case is durable, however does not support wireless charging, they have a USB-C receiver so if you wanted to use them on your gamefl console/PC you can. They have great ANC and are comfortable to wear. The microphone is the one point I would say these earbuds could improve on but honestly it's just as good as other microphones in earbuds at this price range

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your passionate review, Kaghne!

      We are absolutely thrilled to hear that you consider the WF-G700N earbuds perfection! It is immensely rewarding to know that the drivers are delivering the crisp and clean audio and great soundstage that we strive for.

      We are also pleased that you are benefiting from the great ANC and find them comfortable to wear, and that the advertised 12-hour battery life is accurate. We appreciate your specific feedback on the design, including the durability of the case and the usefulness of the USB-C receiver for console/PC gaming—features we specifically added for versatility!

      We take your constructive comments about the microphone quality and the case's lack of wireless charging and single extra charge capacity seriously. This detailed insight is invaluable as we continuously develop and refine our products.

      Thank you again for your strong recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Best Buy Employee

    Rated 3 out of 5 stars

    Good, but overpriced

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these are better than your standard mainstream earbuds like airpods or galaxy buds, but not the best compared to other TWS like the Moondrop Robin. These earbuds are primarily geared towards gamers because of the low latency, decent battery life, and EQ customization that helps for certain games like competitive shooters. I get around 6 hours of use out of these buds while using the usb-c adapter. The preset EQs were fine for cs2 and valorant. If you're in need of low latency earbuds that sound good and have decent battery life, go for these. Just know that you're overpaying for these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Casualgamer,

      Thank you for your feedback! It’s great to know the INZONE Buds are giving you that competitive edge in shooters. We know the TWS market is crowded, so we appreciate you highlighting how the low-latency adapter holds up against standard Bluetooth buds.

      We hear you on the pricing—we invest heavily in that 2.4GHz connection to ensure "pro-level" performance, but we’ll certainly share your thoughts on the price-to-performance ratio with our product team.

      Thank you for considering Sony, and enjoy the games!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and simple setup to my galaxy 24 phone. Love the battery life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SalvadorC,

      Thanks for posting this fantastic review.

      We're excited to learn you're enjoying the INZONE Buds' sound quality and easy setup with your Galaxy S24 phone–and even happier to hear that you're loving the long battery life.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Great Purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve came from over the ear headphones , decided to go the bud route to give it a try . I can say I actually love them for my game , fits perfectly in my ear with great sound quality . I play a lot of call of duty , so it does the job well for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the WFG700N, JavariusP! It’s great to hear how smoothly you transitioned from over-ear headphones and that the fit and sound quality meet your expectations. We're especially excited that they're enhancing your Call of Duty sessions—delivering immersive audio while staying comfortable during long gaming marathons.

      Your feedback inspires us to keep making products that support high performance, whether for everyday listening or competitive gaming. If you ever have suggestions or want to share more about your setup, we’re always here and happy to help. Enjoy your games and thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Amazing, but more restrictive than Apple!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a standalone pair of earbuds they are awesome, good quality build, great sound, and fantastic noise cancellation; however, the fact that you need to buy these, and not just use AirPods, or the like isn't very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyV,

      Thank you for the feedback and for the 4-star review of the WFG700N! We're happy to hear that you love the build quality, great sound, and fantastic noise cancellation as a standalone pair of earbuds.

      While we designed the LinkBuds WF-G700N specifically to pair with our gaming gear to unlock unique features, we'll certainly share your feedback with our product teams. We always appreciate hearing from our customers, as it helps us improve our future products.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Sony > Steel Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are nice. Normally I would opt for wired IEMS but for mobile use on a gaming laptop the sound quality has been nice. Compared to the Nova Buds (which broke after one day) these are much nicer all around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConfusedPerson,

      Thanks for the great feedback! We're thrilled to hear that the INZONE Buds are working so well for your mobile gaming, especially as a replacement for your usual wired setup. It's fantastic to know you're enjoying the sound quality and that they've been a much better experience for you all around. We appreciate you choosing Sony. -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Very comfortable also. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesC,

      Thank you for choosing Sony!

      We're so glad you're enjoying your WF-G700N INZONE Buds! It's wonderful to know you find the sound amazing and that they're very comfortable for you. We really appreciate you taking the time to share your positive experience and for recommending them!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Pretty good gaming buds for something wireless.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Great audio and very low latency as expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your positive feedback on the WFG700N, David! We're delighted to hear that you're enjoying the great audio quality and experiencing the low latency you expected. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any more thoughts or questions, feel free to let us know!

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Incredible! I'm done with gaming ear muffs!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I've been waiting for ear buds that were quality for gaming for a looong time. $200 is more than I ever spent but NO REGRETS! Sound is incredible in game(MW3) and I tied it to my S24 and use Poweramp app to listen to my music and these hit so nice! Sony hit it on the head this time! Did I mention the noise cancelling and ambient noise options? Both work great! One knock though, you need a PC for the app AND if its older like mine, it does not have a USB C input you better get a USB C Female to USB male adapter! You must plug the included dongle into the PC and its USB C.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frankie,
      Excellent choice! We are very glad that your investment with your INZONE Buds is worth it. Nice to know that we were able to give you a good match for your gaming needs. It's wonderful to hear that you are enjoying the great sound quality, features, and overall performance of the unit. We are committed in providing you the best experience possible. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Solid Gaming Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel comfortable, sound awesome, and software is actually pretty solid. Helped me pick out the best ear tips for best seal and I can game for hours and be unbothered by these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AwkwardPanda Great! We're delighted to hear that you are enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Inzone Sony buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The sound quality is great. The only thing is that it will randomly disconnect from time to time. It goes in phase so it works great for a while then it will disconnect for a while

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyF,

      We are glad to hear you are enjoying the sound quality of your INZONE Buds! To resolve the random disconnections, we recommend ensuring the USB transceiver is in the correct mode and that your firmware is up to date via the INZONE Hub software.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Good choice if tired of bulky headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfort and good enough sound compared to an over ear headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Gpro!

      We're glad to hear that you find the comfort of the WF-G700N headphones to be good and the sound quality to be sufficient for your needs compared to over-ear headsets. Our team has designed these earbuds to provide a comfortable fit for extended use and ensure that the sound quality meets the expectations of our users.

      If you have any other feedback or need assistance, feel free to reach out.

      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cuality recommend to use good sound an high volume sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the recommendation, AngelV!

      We’re so glad to hear you’re loving the sound quality and high volume of your INZONE Buds. It’s great to know they’re performing well for you!

      Thank you for choosing Sony!
      Best regards,
      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Quality Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is great and comes with preconfigured actions that you can customize to your liking. I appreciate the cross usability against systems (PS5, Switch 2 & PC) as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HPforOffice!

      We’re thrilled to hear you’re enjoying the audio quality and the customizable features of your WF-G700N. It’s great to know they are performing well across all your systems, from the PS5 and PC to the Switch 2!

      Thank you for choosing Sony for your gaming setup!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. I do not like the feeling of headsets so this was a good alternative, but the mic pics up everything that's a voice. PTT definitely necessary

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the honest feedback, HMJY!

      We’re glad to hear the WF-G700N is a comfortable alternative for you, especially if you prefer to avoid the bulk of a traditional headset. We appreciate your note regarding the microphone sensitivity; since it is designed to capture clear voice audio, it can sometimes be a bit too efficient in busy environments! Using PTT is definitely a smart workaround for that.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Wow! Impeccable range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product! My favorite spec is the long range Bluetooth capability. I live in a 1400 sqft home and seem to have no issues walking around and grabbing a drink, some food, etc. while still having my inzone buds on and running! Just make sure to mute if not playing lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarialourdesM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the long-range Bluetooth capability of your WF-G700N earbuds, especially as it allows you freedom of movement around your home. It’s wonderful to know they enhance your daily routine with such convenience and reliability.

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Great sound quality - huge connectivity issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for little less than a month now. They have great sound quality - when they actually stay connected. I have had huge problems with one ear bud constantly disconnecting and turning off. Its to the point that it turns off multiple times in the same minute, which is extremely frustruating to say the least. Re-pairing the headphones with my PC solves the problem for maybe a day or two and then it starts all over again. I installed the INZONE Hub and recommended drivers with the hope it would resolve this issue and no luck so far. Only re-pairing the headphones solves the issue and like I said, that is a temporary fix at best. They have great sound quality but the connectivity issues make me hesitant to recommend it to others.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarrettF,

      Thank you for your feedback. We’re sorry to hear about the frustrating connectivity issues you've experienced with your INZONE Buds.

      Since you have already tried the INZONE Hub and drivers, we recommend initializing the headset to restore factory settings. This can often resolve persistent pairing and connection glitches between the earbuds and the dongle. You can find the step-by-step instructions here:

      https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html

      If the issue persists after the reset, we highly suggest contacting our technical support team for more in-depth troubleshooting:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US