Customer Ratings & Reviews
- Model:
- WFG700N/W
- SKU:
- 6562126
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Love these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds!! They come with a dongle that connects to your PC or PS5 that gives it a great connection. It also has Bluetooth. Sound is amazing and voice is heard really well while online gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lukeitup, We're thrilled to hear that you're enjoying your Inzone Buds. Thank you for choosing Sony. Erin
- Cons mentioned:Compatibility
Great quality sound and mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not conoatibale with all computers , but defintley great on console
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scooby,
Thank you for sharing your experience so far with your INZONE Buds. While these earbuds may not be compatible with all computers due to their dependence on specific connectivity options requiring either Bluetooth LE Audio or the included USB-C dongle, they excel in other areas. This limitation could hinder their use with older computers or those lacking USB-C ports. However, when it comes to gaming on consoles like the PlayStation 5, these earbuds truly shine. They deliver low latency and an enhanced audio experience, making them a fantastic choice for console gaming.
For comprehensive information on how to connect your device to a computer, PlayStation 5, or a USB Type-C compatible smartphone using the USB transceiver, please visit the following link: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273051.html
Regards,
Jess
- Pros mentioned:Sound quality
Worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs great with my ps5, PC and phone with the USB C dongle. Just wish my phone used the LE BT but that's a personal gripe. Sound quality is great and the settings are easy to use once you get the inzone hub downloaded. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KevinL, We are happy to hear that you like the sound quality of your new Sony INZONE Buds and they work great with your gaming console, PC and smartphone. Thank you for your purchase. Enjoy! Vincent
Get them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are just perfect. They really get you in the zone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanetteM!
Thanks for sharing your feedback! We are thrilled to hear that your new INZONE Buds are helping you get in the zone.
These earbuds feature Active Noise Cancelling to block out distractions and 360 Spatial Sound for precise gaming audio. With up to 12 hours of battery life and a low latency USB-C dongle, they are built to keep you competitive during long sessions.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
Worst Sony Buds yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good, but that's all they have going for it, when it is working properly. It's so frustrating pulling out earbuds that had a 50% charge the night before from the case, only for the left ear bud to be entirely dead the next day. The left earbud refuses to charge most times. It can take an hour of pulling it out and putting it back in to even get 10% charge. Your gaming time is dictated by the battery indicator. If an ear tells you that the battery is low - you need to get off the game fast. Letting the battery drain down entirely to the point of the device turning off will be an absolute nightmare.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Stephen,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you have experienced with your Sony WF-G700N earbuds. We understand how frustrating it must be to encounter charging inconsistencies with the left earbud and limited battery performance, and we appreciate you bringing these matters to our attention.
To assist you in resolving these issues, we kindly recommend the following steps:
Firmware Update: Please ensure your earbuds are updated to the latest firmware version 02.000.006, which includes enhancements to improve performance and functionality. Detailed update instructions are available here: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
Reset the Earbuds: Performing a reset can clear temporary software glitches without deleting your pairing information. Instructions can be found at: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
Factory Reset (Initialization): If resetting does not resolve the issue, a factory reset may be necessary. Please be advised that this will erase all pairing information and restore the earbuds to their original settings. Guidance on this process is available here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
Battery Usage: We acknowledge your concerns regarding battery life during extended use. For recommendations on battery management and information on operating time, please review: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273085.html
Should these steps not fully address the issues, we encourage you to contact our dedicated support team for further assistance with advanced troubleshooting. You may access all contact options and additional resources at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Ear Pods for PS5!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear everything in Call of Duty!! Great sound quality!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JSPR,
Thank you for choosing Sony!
We're so glad to hear your WF-G700N earbuds are delivering such great sound quality for your Call of Duty sessions, letting you catch every detail. It's fantastic to know the great sound quality is enhancing your gaming experience. Happy gaming!
Best regards,
-Fred
Really nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 5 stars but for some reason i cant control the buds using my ps5 pro controller no volume adjustments, party or game audio preference. Everything has to be done using the buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dave,
Thank you for choosing Sony!
It's truly wonderful to know that you're enjoying the WFG700N earbuds. We appreciate you taking the time to share your feedback. We are sorry to hear about the difficulty you're experiencing with controlling the buds using your PS5 Pro controller.
We would like to help you with this. Please reach out to our support team for personalized assistance at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
They will be able to assist you further with this matter.
Best regards,
-Fred
Great and easy earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pairing and sound was better and easier than I had expected. Ease of use make throwing them in your ear and playing more simple and easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinM,
That is excellent to hear that the INZONE Buds exceeded your expectations with their better and easier pairing and sound! We engineered them specifically for simplicity in gaming with the included USB-C dongle, which provides a low-latency 2.4 GHz connection for a seamless, lag-free experience on both your PC and PS5, ensuring they are truly plug-and-play for quick, effortless gaming sessions. Thanks for choosing Sony INZONE!
Best regards, Eliab
- Pros mentioned:Sound quality
Inzone buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound works great for 3d sounds on PS5 and works with pixel 8 pro
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosephP,
Thank you for your positive feedback on the WFG700N headphones! We're thrilled to hear that you are enjoying the great sound quality and the 3D audio experience on your PS5. It's also wonderful to know that they work well with your smartphone. We appreciate you taking the time to share your experience with us and hope you continue to enjoy your headphones across all your devices. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Battery life
inzone buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are amazing battery life is exceptional Clarity is perfect the only thing I wish you could do is balance between chat volume and game volume it's only thing that they need to add into them
I would recommend this to a friendBrand response from SonyListens
Posted .HI DavidW, We're glad that you're enjoying your new Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
True Gaming Sound!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I game on the Legion GO and coming from the ROG Cetra True Wireless I must say these earbuds are truly amazing. Superb sound quality in MW3 and I can chat in game with no issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RedBoy305, Thank you for the positive review! We're delighted to hear that you like the amazing sound quality of your new Sony Inzone Buds. Thanks for choosing Sony! -Sam
Sony Inzone headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clarity and settings are on point. Setup is pretty simple. No complaints worth the money.!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianCHernandez,
It brings us great satisfaction to hear that your experience with the INZONE Buds has been so seamless! We put significant effort into ensuring that the setup process is intuitive, allowing you to get straight into your game with minimal effort.
The sound clarity you mentioned is a result of our custom-designed Dynamic Driver X, which is engineered to reproduce every subtle detail—from distant footsteps to powerful explosions. By utilizing the INZONE Hub software, you can further refine those settings with a personalized spatial sound profile that adapts to your unique needs. We are thrilled to hear that you find them to be a worthwhile investment for your gaming setup.
Thank you for choosing Sony!
Regards,
Dominick
- Cons mentioned:Connectivity
Sounds Good But Constant Disconnection On PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure for PS5 but even using the dongle on PC, there are always disconnection issues. Some days are fine, the next the left earbud specifically disconnects and reconnects over and over, and other days both disconnect. Often times one earbud is "low battery" even when it's been in its fully charged case.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielaG, we're really sorry to hear you're having trouble with your INZONE Buds. We definitely understand how disruptive constant disconnects and battery confusion can be.
Here are a few troubleshooting steps that often help resolve issues like this:
1) Use the INZONE Hub PC application to check and update your WF-G700N to the latest firmware. https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
2) Try different USB ports, preferably on the front of your PC and move the transceiver away from USB 3.0 devices, other USB cables and metal objects.
3) Initialize the earbuds. Find detailed instructions here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
If you've tried all these steps and the issue persists, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate your review of our Sony product and apologize for your experience.
Sincerely,
Estefany
- Pros mentioned:Sound quality
Great if you only need to game for a couple months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on April 24th, 2025. Opened box- Excellent condition, product worked amazing, sound quality/connectivity/convenient, just to last me just about 4 months. One side of the earbud stopped connecting/charging, I have tried soft cleaning the charging connectors with q-tips but it just won’t charge/work anymore. For only having them 3 1/2 months I wouldn’t spend $120 on these again let alone for the new price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FathersMatterAlso,
We're very sorry to hear that you're experiencing an issue with your INZONE Buds after only a few months. That is certainly not the experience we want for our customers. Since your earbuds are within the one-year manufacturer's warranty period, our support team can help you with troubleshooting and potential next steps. They are the best resource to assist you with this issue.
Please contact our Sony Headphones support team for assistance at the following link: https://www.sony.com/electronics/support/audio-video-headphones
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Awesome gaming earbuds
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best earbuds that sony made for gaming. Works for pc and console. It could also work for mobile phone as long its usb c. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Markiichu, Awesome! We're delighted to hear that you're enjoying your Inzone Buds. Thank you for choosing Soy. Erin
Love product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son have use this product everyday since I give to him
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariposa,
That is wonderful to hear! We are glad the INZONE Buds have become a daily essential for your son’s gaming. With up to 12 hours of battery life and a low-latency 2.4GHz connection, they are designed to keep up with even the longest sessions on PC or PS5.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Sounds great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity when in use. The only grip i have is that adjusting the volume. Almost blew my ear drums. It took a bit to figure it out. I haven't had an issue since.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kjaurigue, We're pleased to hear that you're enjoying your Inzone Buds. We appreciate your feedback and thank you for choosing Sony. Erin
Earphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earphone would recommend. Especially the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1of1,
We’re thrilled to hear you're enjoying the incredible sound quality of your new INZONE Buds! They are designed to give you a competitive edge and an immersive experience on both PS5 and PC. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
The Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow these buds are good. I havent put on my A50's since i got these. So comfortable for long sessions. Just make sure you turn off noise cancelling, or else you wont hear whats going on around you. Buy these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, Amazing! We're happy to hear that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
Great choice headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming and exactly what I needed. I would definitely recommend this product
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Kashuz44!
We’re pleased to hear that the WH-G700N is performing well for your gaming needs. It is great to know the headset is exactly what you were looking for and that you would recommend it to others.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team