Customer Ratings & Reviews
- Model:
- WFG700N/W
- SKU:
- 6562126
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the product's sound quality, excellent battery life, and comfortable fit. However, some users have experienced minor connectivity issues, a lack of bass, and noted that the product is not compatible with all computers and can be expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort
Best Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds!! I use them for work and gaming almost everyday. The charge lasts for 8 hours which is very convenient for a 8 hour shift or a late night of gaming. They are very comfortable and helped alleviate my headaches from wearing over the ear headphones! I highly recommend these!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JustinW! We're glad you find these headphones useful in your daily activities and we appreciate that you'd recommend this to others. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound qualityCons mentioned:Bass
Good product, not for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from the earbuds was pretty good, the bass was kind of boomy. I didn’t care for that part so much. The mic picked up A LOT of background. Overall not bad, if you want earbuds vs over ear it’s a great pick. I did end up returning and getting an upgraded version of my current over ear for PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustinW, While we're glad that you like the sound quality, we regret that these had to be returned. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Great buds!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I got these because i got tired of always wearing a headset. These sound great and the surround sound works great on pc. I can say make sure you wear them properly. When i first put them in they made my ears hurt. I figured out how to put them in correctly and the fit great now!! The battery lasts the 12 hours they say they do. You can have long gaming sessions with these for sure. I cant recommend them enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBYGuy, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Best gaming earbud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally find the best earbud for my steam deck. The 12 hours long battery life with a single charger is the best. The sound quality for game is amazing and it is also good for music with the right setting on EQ. Only downside is it can only connect through LE audio capable smartphone witch not suit with my iPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ming, we're glad you are enjoying your new earbuds! We understand your concern regarding LE audio of this WFG700N. The INZONE Buds can be connected via USB-C dongle provided. For iPhone 15 and above, you can connect the INZONE Hubs to iPhone USB-C port through the dongle.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Solid earbuds with great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed! Sound quality is awesome and it works seamlessly with the Sony PS5. Excellent battery life and the built in mic is decent. Not great, but decent. Only small knock is the noise canceling could be better. Tough to distinguish when its actually ON or OFF, because either setting makes only a negligible difference. Still rate it 5 stars because of the sound and easy integration with the PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. I do not like the feeling of headsets so this was a good alternative, but the mic pics up everything that's a voice. PTT definitely necessary
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the honest feedback, HMJY!
We’re glad to hear the WF-G700N is a comfortable alternative for you, especially if you prefer to avoid the bulk of a traditional headset. We appreciate your note regarding the microphone sensitivity; since it is designed to capture clear voice audio, it can sometimes be a bit too efficient in busy environments! Using PTT is definitely a smart workaround for that.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using the older over the ear headset from Sony and needed an upgrade. I couldn't decide between these and the new pulse ear buds. I decided to give these a shot and wow, the quality of sound is amazing. The sound imaging when playing games is super clear. The battery life is really great as well. The longest game session I've played is about six hours and I still had plenty of battery left.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Tommy! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cuality recommend to use good sound an high volume sound
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the recommendation, AngelV!
We’re so glad to hear you’re loving the sound quality and high volume of your INZONE Buds. It’s great to know they’re performing well for you!
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Comfort
Very good product value for product is 10/10
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used on my pc for gaming chill and it was comfortable and no ear discomfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ElianielM,
Thank you for choosing Sony!
We're excited to hear that using the WFG700N TV for gaming has been comfortable and enjoyable without any ear discomfort. Creating products that provide a pleasant and immersive experience is very important to us, and your feedback encourages us to keep focusing on user comfort and performance.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
PERFECT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think they're perfect. Comfortable and good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Josh,
Thank you for choosing Sony!
We're excited to hear that the WFG700N earbuds are perfect, comfortable, and deliver good sound quality. Your positive feedback means a lot to us, and we're grateful that our product enhances your listening experience so well. Thank you for sharing your thoughts with us!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Fantastic alternative to conventional headphones
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These earbuds are great for people like me. I have a sensitive scalp, and typical earmuff style gaming headphones irritate my skin and make me itch. These buds were a great alternative, fantastic sound quality and a comfortable fit i was able to wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LowQualityRohan,
That's great! We're happy to hear that you like the comfortable design and sound quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Fit, Sound quality
Solid earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is pretty good, especially once tuned. The Fitment is great and I like how they included different ear tips. Mic is a hit or miss, sometimes I sound crystal clear and other times I sound robotic with a lot of static.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewM, We're glad that you like the sound quality and fitment. To use all functions and improved performances, please make sure to update the headset software and computer software “INZONE Hub” to the latest version. Ref: https://helpguide.sony.net/mdr/2977/v1/en/index.html
Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
New earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit funky at first, but once you get used to the feel of these, they are fantastic. Great noise canceling as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rob10,
We appreciate you taking the time to share your experience!
It's true that the fit can feel unique at first, but we're thrilled to know you've found the INZONE Buds fantastic once you got used to them, and that the noise canceling is hitting the mark
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Comfort, Sound quality
Not for apple
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but not compatible with apple, great audio and great fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Robin!
We are so pleased to hear that you are enjoying the great audio quality and great fit of your WF-G700N earbuds.
We sincerely apologize for the frustration you experienced with the compatibility and pairing process with your Apple devices. While our earbuds are designed to work across various platforms, we understand that achieving a seamless connection is crucial.
We appreciate you bringing this to our attention, as user feedback helps us improve future integration efforts.
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Perfect gaming buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually purchased these to go along with my Meta Quest 3, and they work perfectly with it. Wish the usb dongle was a little lower profile, but the comfort and sound are spot on. Just remember you have to adjust your device sound level and the headphones themselves. Some settings require using the computer app which isn’t amazing but isn’t difficult either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dadofhyperkids, Thanks for sharing your shopping experience with us. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Good but needs changes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, with the right eartips they are very comfortable. Not compatible with phones or devices that don’t have a usb C. For use with a ps5, they work well but the volume can be low. You are not able to change the settings for voice and other sounds from multiplayer games, which can make it difficult to hear other people if the game has pound sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate,
We’re glad you’re enjoying the sound quality and comfort with the right earbud tips! We hear you on the USB-C limitation, they’re primarily designed for use with PlayStation 5 and PC gaming. It can be connected to other Bluetooth devices that support LE Audio. It can also work with other systems using the supplied USB transceiver. If you're experiencing issues with game audio overpowering chat on your PS5, adjusting the audio balance in the console settings could be a helpful solution.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for sharing your feedback!
Regards,
Jess
- Pros mentioned:Comfort, Sound quality
In zone
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Love the noice canceling, love how comfortable they are
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisB,
Thanks for posting your review! We're thrilled to hear you're loving the INZONE Buds so far. It sounds like you're really enjoying the noise canceling and the comfortable fit, which is exactly what we aim for with the INZONE lineup.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Very nice, great sound and mic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using for about 5 months I can confidently say I like these more than my astro a50s or any other "headphone" I've used previously. They really bridge the gap between an IEM and a traditional gaming headset, no wires and a crystal clear microphone. The only thing I wasnt a huge fan of was the "sony inzone" app but you can use dolby atmos and a few other apps as well just easily for better options on loudness eq and sound profiles if you're on PC and if you have to use it due to being on PS5 I would say its not terrible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewR,
Thank you for taking the time to share your experience with the WFG700N earbuds. We appreciate your thoughtful feedback and are pleased to hear that you find them to be a great addition to your audio setup, surpassing your previous headphones.
It's wonderful to know that you appreciate the seamless blend of features that these headphones offer, particularly the wireless convenience and high-quality microphone. We also appreciate your insights regarding the Sony Inzone app. We are continuously working to enhance our software experience and your feedback is invaluable in guiding our improvements.
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Sound qualityCons mentioned:Compatibility
Not for PS portal! PS5 only
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones mainly for use with my PlayStation portal. Corded headphones work fine but they kind of get in the way of game play. I thought they we expensive but I would like to use them for my PS5 as well. I looked at several reviews that said they were great and better than the new Sony Pulses, but no mention they did not connect to the portal. Which was so stupid in my opinion to pay this much for headphones for them not to work on another Sony product. Disappointed so I returned them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rachum,
Thank you for your time writing this review. We regret to hear that you returned your Sony INZONE buds because it won't connect with PlayStation portal. The Playstation Portal does not support Bluetooth, the earbuds will not work with this. You can use any PlayStation Link-supported audio device for Playstation portal. For any PlayStation related question, please refer to PlayStation support for additional information.
Your feedback is extremely important to us and is very much appreciated. We do apologize for the inconvenience and thanks again for shopping Sony! - Kris
- Pros mentioned:Sound quality
Great gaming buds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these first because of the price. I got them at a used price that was way to good to ignore. They use the same drivers as the sony xm5. Ill say the noise cancelling isnt like" dang i cant hear anything around me" but it does a good job at getting rid of some and lowering the sounds of others. With that said once you play music or games you wont notice it because the audio takes over and your immersed. The ambient is great works really well. If you find it for discount and its in your price range id say buy it. BAD part is i had trouble at first with the music or game audio going from stereo sound to spatial audio but i fixed it by resetting the device by holding down the button on the case for 20sec
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batman562, Thanks for the 5-star rating! We're glad to hear that you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig