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Customer reviews

Rating 4.4 out of 5 stars with 92 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 92 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headset I've Had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable for long gaming session's and sounds amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dylan30,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you like the comfortable design and sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pretty good lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full volume is a little low no noise cancelling pretty good lightweight and dont like that the mic is only up or down it gets too close to your mouth at the bottom position

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blanc,
      Thank you for your feedback on the INZONE H5 headphones! We appreciate your comments regarding the volume levels, noise-canceling capabilities, mic position, and overall design.
      Regarding the volume issue, you might want to check your device's volume settings as well as the headphones' volume dial. If the volume remains low, ensure the USB transceiver is connected correctly and set to the right mode (PC or PS5) to avoid any connectivity issues.
      As for the microphone position, the design ensures efficient voice pick-up.

      Your comments are valuable and will be considered in future designs.

      We hope this helps address your concerns.
      Thank you for choosing Sony!
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves these!! He uses them everyday for gaming!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Eortiz,

      Thank you for choosing Sony!

      It brings us great joy to hear that your boyfriend is enjoying the WHG500 headphones for his gaming sessions every day. Knowing our products become part of your daily routine and enhance your experiences means a lot to us. We appreciate your support and hope to continue delivering quality audio for all your gaming adventures.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. Comfy and ergonomic. Easy setup and connection. Nice comparison to the super expensive sets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deemactrane, Choosing this headset will definitely be worth it! It's wonderful to hear your son is having an enjoyable gaming experience with his new INZONE H5. We're also delighted you appreciate the amazing features, exceptional comfort, ease of setup and connection of this headset. Thank you for purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, quality of materials, and perfect size. Arrived on time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your excellent review, JuanG! We couldn't be happier to hear you're enjoying the sound quality, craftsmanship, and the perfect size of your WHG500. It's great to know your order arrived on time. We appreciate your feedback and support! If you have any questions or need assistance, we're here to help.

      Thank you again for being a valued Sony customer!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this now it's worth the price will not feel cheap

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Elnoir,

      Thanks for the review and the 5-stars rating! It couldn't make us happier to hear how much you are enjoying your Sony Gaming Headphones! Including 40 mm drivers ensure that every gaming sound is authentically reproduced. It delivers genuine high to low frequencies, enhanced by housing ducts for richer bass. Experience gaming immersion like never before.

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality works great no cords no hassle highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyP. We're pleased to hear that you are enjoying the INZONE H5 Wireless Gaming Headset!. Users have praised it for its high-quality performance and hassle-free wireless experience, making it a highly recommended choice for gaming enthusiasts. Thanks for choosing Sony!. -Milton Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony Gamer Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 11yr old grandson. He LOVES them! He was so excited...BEST CHRISTMAS present ever!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeB,

      Thank you for the 5-star rating! We're glad to hear that your grandson loves the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good gaming headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good quality connects fast doesn't bother ear fit’s good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseadrianM, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I ever bought!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought theses headphones for my son for Christmas and he loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lester62, Thank you for sharing your positive experience! We're thrilled to hear that your son loves the Sony Inzone H5 headphones you got him for Christmas. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a cool gift for my sibling. Good quality and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user737388, Awesome gift! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset honestly wouldn’t change a thing noise cancellation is fantastic and I don’t even know if the headset is noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, CristianD! Choosing these headphones will definitely be worth it! We're happy to hear about your excellent experience with the amazing sound quality and overall features of your INZONE H5. These do not include an active noise canceling feature unlike the INZONE H9, however, the ability to envelop the ear makes it great at passive noise cancelling. Thank you so much for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    10/10 Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headsets i’ve used so far love the noise canceling and they’re very comfortable would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MateoD, amazing! You've certainly made a great choice! We're truly happy to hear that love your INZONE H5 and you're satisfied with its very comfortable fit design & exceptional noise canceling feature. Thank you so much for your recommendation and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A very good update to the pulse headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the PlayStation pulse it’s a major upgrade it’s more comfortable and it uses a usb dongle like the pulse it works with pc and ps5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dylan, Thank you for the amazing review! We're thrilled to hear you like the comfortable fit, seamless PS5 connection, and the option to connect via USB dongle to your PC. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Very goof headset

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I wanted a headset for a very long time and this one was everything i asked for. Good sound and both wireless and wired

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hector, Awesome! We're glad that you are enjoying the audio quality. Lightweight and designed for comfort, the INZONE H5 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphone set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really confortable around ears, great at blocking out sounds, and have amazing sound. So far, no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mammabear9, Thank you for sharing your wonderful experience with your Sony Inzone H5! We're so thrilled to hear you like the comfortable fit, excellent noise cancellation, and amazing sound quality of this headset. Lightweight and designed for comfort, the INZONE H5 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought before and sound great. Nice integration with the PlayStation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyF, perfect! You've certainly made a great choice! We're extremely pleased to hear about your satisfaction with the amazing sound quality of your INZONE H5. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This headset is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality looks good and options for this headset are easy to use and best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi srik,
      Fabulous! Glad to hear you like the sound quality, stylish design, and ease of use with your INZONE H5 gaming headset. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset it’s super comfortable and really Good sound too and you can just move the microphone up and down then mutes you and unmutes without having to do it on your PlayStation I love it best choice for a head set

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Awesome! We are so glad to hear that you are happy with your new Inzone H5 Gaming headset! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little brother loved them! The sound from these is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NenaHdz, That's awesome! We're very happy to hear that your brother loved the amazing sound quality of the Sony Inzone H5. Thanks for choosing Sony! -Sam Sony_US