Customer Ratings & Reviews
- Model:
- WHG910N/B
- SKU:
- 6641367
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's excellent sound quality, which is frequently highlighted. Many users also appreciate its comfortable and lightweight design, making it pleasant to wear. Furthermore, customers are pleased with the great battery life, multiple connectivity options, and appealing aesthetic.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
MOST COMFORTABLE TOP TIER AUDIO HEADSET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first headset I actually dont dread putting on. Every single one prior the instant it went on my head I could feel the unsettling over clamping and I knew it was a matter of time before I would get a headache. NOT WITH THESE. I can use them all day for work and still throw them back on for a gaming session at the end of the day. ON TOP OF being the best audio quality I have heard. I use them wired so I can’t take advantage of the Inzone app but the “Steelseries Sonar” app does the job perfectly with equalizing and adjusting the quality. Some people may see that they are 30mm drivers and think wow that isnt very much oomph but let me tell you they are crystal clear when pinpointing footsteps while maintaining the immersion. Top tier headset. Might buy another set just for fun.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OLEDenjoyer,
Thank you for choosing Sony!
We couldn't be happier to hear that the WHG910N headset has transformed your experience so positively. It’s wonderful to know the comfortable fit allows you to wear them all day without discomfort, enhancing both work and gaming sessions. We're also glad the audio quality impresses you with its clarity and precision, especially in pinpointing footsteps, which speaks to the headset’s exceptional design. Your appreciation of third-party apps like Steelseries Sonar for audio customization, despite not using the Inzone app, truly highlights the versatility of the setup. Thank you for sharing such detailed feedback—it means a lot to us!
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Great quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the greatest gaming headset I’ve ever purchased. The charging is super quick, they’re light weight and the sound quality is amazing. One of my favorite features is it connects to both my PS5 and my phone at the same time for some really great immersion. It may be on the expensive side but if you ever want to treat yourself and have some extra cash you should check these out
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Elsc!
We’re thrilled to hear the INZONE H9 II is the best headset you’ve owned! It’s awesome that you’re taking advantage of that simultaneous connection to your PS5 and phone—it really is a game-changer for staying connected while staying immersed.
Enjoy the quick charging and amazing sound. Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sony INZONE H9 II Headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony INZONE H9 II started out as an amazing headset—great sound, super comfortable, and genuinely impressive noise cancellation. For the first few months, I was really happy with them and felt like Sony had nailed the balance between gaming performance and everyday use. But after about a year, things changed. They started breaking down even though I wasn’t using them heavily. The build quality just didn’t hold up, and the issues showed up way sooner than I’d expect from a premium Sony product. It’s disappointing because Sony used to be known for long‑lasting, reliable headphones, but lately the quality feels like it’s gone downhill. Overall, they were great at the beginning, but the durability just isn’t there anymore.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi George,
Thank you for taking the time to share your detailed feedback regarding your experience with the INZONE H9 II. We genuinely appreciate hearing from our long-time users, especially those who appreciate the sound quality and noise cancellation we aim to deliver.
We are truly sorry to hear that the headset's durability did not hold up over the past year. This is certainly not the standard of quality or longevity we strive for with our premium products. Please know that your feedback is highly valued. We take notes on product quality very seriously, and we will definitely share your comments with our development teams for careful review and future product improvement.
Thank you again for your honesty and for considering Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great headset.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the Audio on PS5. Not much customization on the PS5 for them, but you can download the Sony app and make changes to them. Mic sounds good and positional audio cues are good. Very light and comfortable to wear for long gaming sessions. Noise canceling works well on these. I just wish they would allow more customization support on the PS5 system.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Best gaming upgrade for my set up
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and the battery last forever! The wireless connect is awesome and it goes from my PC to my console super easily. Just sway the usb over!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thanh,
Thank you for the fantastic feedback! We are thrilled to hear that you are loving the superb comfort, incredible battery life, and easy wireless switching between your PC and console on the INZONE H9 II.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Weight
Sony - INZONE H9 II
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this headset with my PC, and it is just okay overall. It is lightweight and very comfortable, but the sound is not as impressive as I expected for the price, and it feels a little lacking compared with other gaming headsets I have tried (perhaps because it is optimized for FPS?). The microphone and noise canceling are fine, but nothing really stands out. Not a terrible headset, but I would not recommend it at full price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
Thank you for taking the time to share your feedback with us. We are glad to hear that you find the headset lightweight and comfortable for your PC gaming sessions, though we understand your disappointment regarding the sound profile out of the box.
Because this headset is tuned to provide a balanced soundscape suitable for various gaming genres, the default audio settings might feel a bit understated depending on your personal preferences. To get the most out of your audio experience on PC, we highly recommend downloading and using the INZONE Hub software. This official application unlocks full customization control over your headset, allowing you to select from several expertly tuned audio presets or utilize the built-in equalizer to manually fine-tune the frequencies to your exact liking. Adjusting these settings can significantly enhance the depth and richness of the audio, especially if you prefer a punchier sound than the standard configuration offers.
We appreciate your honest input as it helps us improve, and we hope the software customization allows you to dial in the impressive sound experience you were looking for.
Thank you for considering Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality, Weight
Light & Comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The heatset is very comfortable to wear and is extremely light and audio is very crisp and clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Crawkets,
Thank you for choosing Sony!
We’re honored to hear that the WHG910N headset offers you such comfort and a lightweight design, along with crisp and clear audio. It’s rewarding to know these qualities contribute to an enjoyable listening experience, and your feedback motivates us to continue delivering products that combine comfort with exceptional sound.
Best regards,
-Fred
Best gaming head set
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I have been wanting from a high end gaming headset. First is the sound quality, containing the same drivers as the Sony XM6 but fine tuned for gaming makes the sound quality for these headphones incredible for both FPS and RPG games. The sound quality is just as good as other high end premium headsets in my opinion. And since it has the same drivers as the XM6 plus with some custom EQ customizations to tune it for music and video and you basically have an all in one headphones that is amazing for both gaming and music and video. It is by far the most comfortable pair of headphones I have ever tried, largely due to the fact that is weigh’s 260g without the microphone and around 270g with the microphone. For comparison, most high end head sets at around this price range is usually 330g of heavier. It also has a very breathable ear cup fabric so for me sweat is almost non-existent for long sessions. It might feel slightly damp but it that’s after hours of use. Most other high end headsets at this price range do not use a breathable fabric for their earcups so it can get very hot. The ANC is the best out of all the gaming headsets I have tried. The XM6 have the best ANC compared to all general over the ear headphones like the apple AirPod max 2. Take that same ANC technology from the XM6 to these and you get the best ANC technology out of all the gaming headsets. So for me this headset has just as good sound quality of other headsets like the Razer blackshark V3 Pro or the SteesSeries Arctis Nova Pro Wireless but it objectively has the best comfort and the best ANC out of all of the other high end gaming headsets. The microphone quality is amazing. The only problem with this headset that I have is the battery life. The battery life with ANC on is 30 hours which is much lower compared to the other high end gaming headsets that has ANC like the Razer Blackshark V3 Pro which has a battery life of 70 hours with ANC on. With ANC off, the Inzone H9 II have a better life of about 50 hours. But for me, battery life isn’t a huge issue since I don’t play games for more than like 5 hours. And I play with ANC off which extends my battery life to the max (which is about 50 hours). Therefore I have no problem with the battery life and I only need to charge this thing once every 2-3 weeks and I am perfectly okay with that. This is the perfect gaming headset for me in my opinion but others might find the low battery life a issue, but I personally don’t. This is my favorite and I recommend this for everyone. It is pretty expensive being $350 but it’s worth the money in my opinion
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justin!
Thanks so much for sharing your review! It is fantastic to know that the INZONE H9 II is the exact gaming headset you wanted. We love that you found a perfect fit for your gaming setup.
This headset is built to keep you focused and comfortable. Its special light design makes it easy to wear for hours, and the smart noise canceling helps block out the background world. Plus, the clear microphone ensures your team always hears you perfectly during intense matches.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
PS5 Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at a bunch of headsets I picked this one. I like that it can be used on a bunch of platforms but I will 100% use it on PS5 only. The comfort of these are top notch and noise cancelling works great. Not a big thing but I like that there is a red light on the mic so you can see when your muted. I also like that it has a physical dial for volume...not + or - buttons. It comes with a bag to store it in but not a big deal for me. It's expensive but you get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lance,
It is most rewarding to hear that after significant research, you chose the INZONE H9 II and are enjoying its top-notch comfort and great noise canceling performance on your PS5! We're thrilled that you appreciate the details we built in for gamers, like the visible red light indicator on the mute feature and the precision of the physical volume dial. Thank you for recognizing the quality and value that justify the investment—we're glad you found the perfect headset!
We really appreciate you trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and comfortable to wear to call to play I love you can take it off the microphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Henry,
We are beyond pleased to hear how much you are loving the comfort of your INZONE H9 II headset during your gaming and calls.
Being able to detach or flip up the microphone is a huge plus when you just want to relax and immerse yourself in a game or listen to music without anything in your way. We designed this headset to give you that ultimate flexibility alongside premium comfort for those long sessions.
Thank you for being a valued part of the Sony gaming family.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
All in one headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta headset would recommend if you need it for working at home or long hours on the game with great audio, or even some movies or music in your phone and long battery to save days of staying busy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Migi,
Thank you for choosing Sony!
We're honored to hear that the WHG910N headset is a great companion for your work, gaming sessions, and entertainment. It's wonderful to know the audio quality and long battery life are supporting your busy days with comfort and enjoyment.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great. The sound quality is great. They also very comfortable and don't push your ears too much. However, the price isn't that reasonable. I'd recommend buying them while on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer,
We are thrilled to hear that you are enjoying the sound quality and comfortable fit of your INZONE H9 II headset. We appreciate your feedback regarding the pricing and will certainly share your comments with our team.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Good Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is great. If you're buying it for PS5. PS5 integration is missing as of now. The old H9 you had game to chat mix and could see your volume being adjusted on screen. This isnt the case as of now. I'm hoping there will be a firmware update in the near future but, until then this is what we've got. The 30mm drivers perform excellent. I've seen reviews saying the base is lacking but thats not the case. Detail retrieval was great. The anc is top tier. The fit is fantastic and couldnt ask for better comfort. The mic is also good. Overall I am pleased with these. Now if theyd just do an update for better PS5 integration.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ethan! It brings us great satisfaction to hear such detailed and positive feedback about your INZONE H9 II headset! It sounds like you're really experiencing the excellent performance of those 30mm drivers and the top-tier ANC and comfort.
We also want to confirm that the INZONE H9 II does work with your PS5. When connected via the USB transceiver, you'll be able to adjust the volume on the headset itself, as well as use the controls to adjust the volume balance between game and chat audio. You can also easily switch the microphone on or off directly from the headset.
We absolutely hear your point about wanting deeper on-screen integration like you experienced with previous models, and we take that feedback seriously. Our goal is always to deliver the best possible experience, and notes like yours are incredibly valuable as we plan for future firmware updates.
If you'd like to dive deeper into the features of your headset, here is a link with more information about the product: https://helpguide.sony.net/mdr/2987/v1/en/contents/TP1001997469.html
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of the sound and the controls accessible on the headphones, especially being able to hear my phone’s audio at the same time while mixing the appropriate volume for each. I’m a little disappointed in the ability to easily pick up enemy footsteps. I was told they’re not as good as other brands before I purchased, so I was already aware that could have been an issue before purchasing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GScott,
It’s rewarding to hear that you love the sound quality of the Sony INZONE H9 II and are finding the on-ear controls so useful.
Being able to mix your phone's audio simultaneously while keeping the levels perfectly balanced is a feature we are proud of, and we are glad it is elevating your setup. We also appreciate your candid feedback regarding the tracking of enemy footsteps. We highly recommend exploring the INZONE Hub software on PC, where you can customize the Equalizer settings and activate Spatial Sound to help sharpen those critical, fine-detail audio cues for your competitive games.
Thank you for making Sony your gear of choice for your gaming entertainment.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Do it all headset!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Packed with features, comfortable, sound solid after EQ, very good mic. I recommend waiting for a price drop though, as they’re a bit too expensive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi matiwod,
Thank you for your feedback! We are glad to hear that you are enjoying the comfort, features, and microphone quality of your INZONE H9 II. We appreciate your recommendation regarding the value and hope you continue to enjoy the solid sound during your gaming sessions.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality, Weight
Overall great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, comfortable, great sound, great noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelR,
Thank you for choosing Sony!
We're honored to hear that you appreciate the lightweight design, comfort, great sound, and effective noise canceling of your WHG910N headset. It’s rewarding to know these qualities are making a positive difference in your experience. Thank you for sharing your feedback and for choosing our product!
Best regards,
-Fred
- Pros mentioned:Connectivity, Weight
Excellent Headset with multiple uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset. Been using Corsair for 8 yrs and tried these. Once you master the software for tweaking they are fantastic. Very light weight and the option to answer a phone call and play music from your phone is fantastic. Price is a little high but I do recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronb,
It is fantastic to hear that after 8 years with Corsair, you’ve found the INZONE H9 II to be such a lightweight and versatile upgrade! We’re glad you are enjoying the dual-connectivity feature—it’s definitely a game-changer to be able to take a phone call via Bluetooth without ever having to pause your game audio on the 2.4GHz connection.
We also appreciate your feedback regarding the software; the INZONE Hub (on PC) and the Sony | Sound Connect app (on mobile) offer deep customization to ensure that the sound profile and noise cancellation are tuned exactly to your liking.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Excellent Headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent comfort and sound quality, the mic quality in particular is especially impressive for a wireless headset with very little audible compression coming through. Battery life seems largely average compared to other headsets, roughly 25+ hours before getting a low battery warning. Maybe a better value if it dropped in price $30-$50.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orion,
Thank you for the excellent feedback on the INZONE H9 II headset. We're glad to hear you're impressed with the comfort and sound quality, especially the microphone. We also appreciate your comments on the battery life and value.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Best Bag of the Bunch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The carry bag is one of the nices bags ive ever handled. This is not a PS5 forward headset rather built for PC, the simultaneous bluetooth is really nice. and the transperency mode is second to none that ive tried. The app is pretty barebones but gives you another way to control your headset. Price is steep and I would recomend waiting for a discount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
We appreciate the detailed feedback! We are glad you're enjoying the carry bag, top-tier transparency mode, and simultaneous Bluetooth connectivity on your INZONE H9 II. Your insights regarding the app and pricing are valuable to us as we continue to refine our gaming lineup.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Connectivity, Sound quality
Amazing headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is an excellent product with great 3d audio for the PS5. I like how you can fine tune its EQ settings via the app and being able to connect both my phone and PS5 simultaneously is a game changer. Must buy if you need an audio solution for your PS5!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pulk87,
It makes us really happy to hear that you consider the Sony INZONE H9 II an excellent product and a "must buy" for the PS5!
We are thrilled that you are experiencing the immersive 3D audio, which is essential for next-level PS5 gaming. It is also great to know you are taking full advantage of the intuitive EQ fine-tuning in the app and the convenience of simultaneous connection to both your phone and PS5—that truly is a game-changing feature!
We really appreciate you choosing Sony!
Regards,
Dominick