Customers frequently mention the superb sound quality and comfortable fit of the INZONE H9 Wireless Noise Canceling Gaming Headset. Many also praise the long battery life and lightweight design, making it suitable for extended use. However, some users find the price to be high and express a desire for a detachable microphone. A few also note some software-related issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 39 reviews
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Great Gaming Head Phones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Sound Quality. Only Issue is I wish the Distance Range on them were a little Further. When I go to my kitchen they lose connection.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi KeenanA, thank you for sharing your experience! We're elated to hear you're enjoying the sound quality of the Sony - INZONE H9—delivering immersive audio is what it's all about. We appreciate your feedback regarding the wireless range, and we'll be sure to share your input with our team as we continue to refine and improve our products. Thanks again for choosing Sony, and happy gaming! Regards, -Dominick
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Headphones!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome headphones! We bought 2 sets and they work great on our PS5's and laptops!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AnastasiaG,
Wow! We can’t thank you enough for purchasing two! We're happy to hear that you like the headphones. Thank you for choosing Sony!
-David
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Best Sony-branded gaming headset yet
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these to replace my 7.1 Platinum Wireless headset for PS4 which itself was a replacement for my PS3 Wireless 7.1. Over the years I’ve tried a few other brands and I always gravitated back to the first-party Sony headsets. I’m sure the others had Sony beat in deep bass sound effects or something like that but I always preferred a more crisp, tinny sound as my purpose in playing with headsets was to get an advantage over my opponents, locating them and their direction of approach by their sound. I always found that the more bass-heavy headsets can drown out these finer sounds. All that being said, I am pleased to report the H9 Inzone headset delivers the sound quality I’ve come to expect from first-party headsets. Where these differ is in comfort and that’s a very good thing. I have an oversized cranium (no joke - it’s hard to find hats and sunglasses that fit me well) and these fit better than any of my previous headsets. Not only is the headband and the adjustment sliders sufficiently large, the over-ear cans are large too and they fully cover my ear whereas the PS3 and PS4 models acted more like on-ear cans for me. Some people may say the build quality is a bit questionable, especially at this price level, and they’re not wrong, but there is so much more to like about these that makes it worth it. In addition to sound quality, size, and comfort, I really like the collapsibility of these in comparison to those it is replacing. The older ones had hinges on the headband and the cans folded up into the center, which does make them smaller, but the H9 Inzone’s cans twist making them easier to lay flat and rest around your neck when you’re not using them. The one real critique, if you can call it that, that I have with the headset is that the advertised ambient noise feature that allows you to hear and respond to others in your vicinity while wearing the headset doesn’t work quite as well as you would think. It’s not as if you can easily carry on a casual conversation with a real live person while wearing these. You must devote a certain level of your focus on the other person in order to hear them in a comprehensive way. The reality though is that when I’m gaming I’m often off in my own little world anyway, so it was not really a selling feature for me to begin with. To summarized, I am thoroughly pleased with my purchase and would certainly recommend the H9 Inzone headset.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Eric, we're glad you are enjoying your new gaming headset! Thanks for choosing Sony. ~Earl
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Best headset thanks best buy!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony InZone H9 headphones are an exceptional choice for both gamers and audiophiles alike, offering a blend of cutting-edge technology, immersive sound, and superior comfort. Right out of the box, you can feel the premium quality in both the design and the build. The headband is sturdy yet lightweight, while the plush ear cushions provide a snug, comfortable fit, allowing for long hours of use without discomfort.
One of the standout features of the H9 is its Active Noise Cancellation (ANC). It effectively blocks out background noise, letting you focus on your game or music without distractions. Whether you’re playing in a crowded room or on public transport, the ANC works wonders. For gamers, the immersive sound quality is top-notch. The 3D audio and Spatial Sound capabilities create an incredibly detailed soundscape, making you feel like you’re in the middle of the action. Footsteps, gunshots, and ambient sounds are crystal clear and precise, which gives you a competitive edge in gaming.
The dual microphones and 360 Reality Audio are a major plus for communication, offering clear voice quality even in noisy environments. This is particularly useful for multiplayer games where clear and uninterrupted communication is key. The long battery life (up to 32 hours) is another bonus, and the headphones are also fast-charging, ensuring that you’ll never have to wait long for a power boost.
Additionally, the customizable sound profiles and the user-friendly companion app make it easy to personalize your audio experience, whether you prefer boosted bass or crystal-clear treble. Sony’s integration with the PlayStation 5 is seamless, providing an optimized audio experience tailored to the console, but they also work great with PCs and other devices.
If you’re looking for high-end performance, comfort, and cutting-edge audio technology, the Sony InZone H9 are truly one of the best options available in the market.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Pappo, Thank you for sharing your feedback/review on the Sony gaming headset. We're happy to hear that you are impressed with the noise canceling performance and clear voice quality. Enjoy and thanks for choosing Sony. -Craig
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Great headset, terrible mic
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are getting this headset to use while gaming on a PC, then I would 100% recommend it. The audio sounds beautiful, the headset is very comfortable, and the battery life is incredible. The noise cancelling works pretty good as well as the dual connectivity.
The reason I simply cannot give this product 5 stars though, is due to how awful the built in mic sounds. While this didn't bother me since I am using it on a PC setup with another microphone, if I only had the option to play on a PS5, the quality of the mic would be a dealbreaker. It quite literally sounds like you are speaking into a walkie-talkie from WWII. That and you can only access the INZONE Hub to adjust the audio if you have a computer.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi MatthewH, We regret to hear that it hasn't lived up to your expectations, in terms of mic quality. Your feedback is extremely important to us and is very much appreciated. The INZONE H9 noise cancelling headsets feature high sound quality boom microphone, shaped so it can be brought closer to your mouth, ensures you’ll always be heard clearly. This bi-directional microphone enables clear voice chat even during the most frenetic moments of a game.
Despite your concerns, we're happy to know you like the incredible audio, noise cancellation, exceptional comfort, and amazing battery life of these headset. Thank you for your purchase and for choosing Sony! -Jess
Pros mentioned:
Comfort, Sound quality
Rated 3 out of 5 stars
great but microphone is hard to use on ps5
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This reviewer received promo considerations or sweepstakes entry for writing a review.
sound is great, connectivity is great, very comfortable, but the reason why im only giving it 3 stars is because i purchased these to use mainly on my ps5 and the microphone is garbage, it picks up any little noise on the house, and there is no way to adjust it, even lowering the sensitivity all the way down on ps5, it is still very sensitive, it picks up my breathing which is very annoying to people in my voice chat. i would expect for the price a much better microphone design. i do love that i can connect to ps5 and iPad at the same time and hear sounds from both.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hello dadgamer,
Thank you for considering Sony products.
We sincerely appreciate you taking the time to share your feedback on the WH-G900N headphones. It’s great to hear that you’re enjoying the excellent sound quality, reliable connectivity, comfort, and the valuable feature of simultaneous connection with your PS5 and iPad.
We apologize for the microphone sensitivity issues you’ve experienced, particularly during use with your PS5. We understand how important clear voice communication is and regret any inconvenience this may have caused.
This reviewer received promo considerations or sweepstakes entry for writing a review.
satisfied but have so many issues connecting to my laptop often, once connected, everything works as it should. These have a better signatures sound for gaming compared to just using XM4 but unlike the xm4 they looks ugly.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Dudewhat,
Thank you for the purchase. We do apologize for the inconvenience and your feedback is greatly appreciated. Thank you for choosing Sony!
-David
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Best for Gaming
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The connection and audio quality are always excellent with Sony products on the PS5. I love that the mute feature is the best when gaming. It's easy; all you have to do is lift the mic to mute and lower it to unmute. The sound quality is also fantastic, and the headphones sit comfortably on my ears.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello FrankA,
Thank you for choosing Sony!
We're really happy to hear that you're enjoying your WHG900N headphones! It's great to know that the connection and audio quality are working so well with your PS5. We're especially glad you find the lift-to-mute mic feature so convenient and appreciate the fantastic sound and comfortable fit. Thanks so much for the wonderful review!
Best regards, -Fred
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
H9 inzone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was not 100 percent sure to buy it but as soon as I got them, the sound is immersive and very clear, soft to wear, easy to install as plug and play, definitely recommended
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello WillR,
Thank you for choosing Sony!
We're very glad to hear that you are enjoying your WHG900N headphones! It's wonderful to know that you find the sound immersive and very clear, that they are soft to wear, and that the plug-and-play installation was easy. Your recommendation means a lot to us. Thank you for your feedback!
Best regards, -Fred
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Headband is uncomfortable, otherwise good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TL;DR: overall good, head band is uncomfortable but I'm bald so that might be why
I picked these up mostly just hoping the noise canceling would be similar to my XM4's, and it is. Overall I'm happy with these, but the head band is really uncomfortable. Note, I'm bald, so this might not be an issue for those with hair. I can feel it's cushion depressing against my head, and it's not like it's bottoming out, but I think the headphones weigh enough that the headband puts a lot of pressure on the top of my head. It took me a while to figure out I have to "turn" the headphones so the band is at the very peak of my forehead to be mostly comfortable. Otherwise, such as wearing it in the middle of my head, it doesn't hurt but it's definitely not comfortable.
Beyond that, sound quality is good, mic sounds good, noise canceling is good, button placement and whatnot is good, etc. The software for Windows works well, and the headset even works well under Linux (Debian 12) with no real need to futz with anything. Solid buy overall, just need to figure out a solution for the head band comfort.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JohnP,
Thank you for the review! We're glad to hear that you're happy with your purchase and liked the sound quality and noise canceling of the headphones. Make sure to adjust the headband of the headphones for the best fit and comfort. Thank you for choosing Sony!
-David
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Comfortable and high quality
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is comfortable and does noise cancellation well.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Thank you for sharing your experience with the WH-G900N, ShawnA. We're delighted to hear that you find them comfortable and that the noise cancellation meets your expectations. At Sony, we work to ensure our headphones offer a secure fit and advanced noise cancelling technology, so you can enjoy your music or calls with comfort and clarity. Your feedback motivates us to continue delivering products that enhance our customers’ listening experience. If you have any further insights or suggestions, we would love to hear them!
Enjoy your music and thanks again for choosing Sony!
Best regards, Gus Sony Social Media Team
Rated 5 out of 5 stars
Best PS5 Headsets, but Expensive
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my brother as a gift cause I have the white Inzone H9s. Bought those when they first came out. They're great headsets for the PS5, but they are pricey. My review changes for this one because the black looks better, and I found it on sale. So I hope you can as well. The best feature is being able to connect to your PS5 using the dongle, and then to your phone as well using Bluetooth. This is perfect for those cross play sessions when you are using Discord to chat with others through your phone, and while you play on your PS5. Anyone who has tried to transfer the Discord chat to your PS5 understands that it can be frustrating. This elimantes that. The Inzone H9s are also compatible with your PC. BUY on a sale.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Will, Thanks for the 5-star rating! We're glad you like your new gaming headset. Enjoy and thanks for choosing Sony. -Craig
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing headphones!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sounding and very clear audio with good bass as well. Perfecr for PS5
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Khyber,
Very nice! We're glad to hear that you like the clear sound quality and bass of the headphones for your gaming experience. Thank you for choosing Sony and have a nice day!
-David
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Worth the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far these have been outstanding way better than the pulse elites and much much more comfortable
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello Bostonbassman78,
We're thrilled to hear the INZONE H9 have deliver an outstanding performance and you find them so much more comfortable. Designed with extended gaming sessions in mind, focusing on both exceptional sound quality and superior comfort, it's great to know we've succeeded in your experience!
Thanks for choosing Sony.
Sincerely, Jenn | Sony Social Media Team.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Inzone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best headset so far, love the noise cancellation .
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ChrisB,
Thanks for this fantastic feedback! We're so glad to hear you're enjoying your INZONE Headset and it's proving to be the best you've used so far—the noise cancellation is a key feature we're proud of, and it's great to know it's making a difference in your gaming experience!
Thanks for choosing Sony!
Sincerely, Jenn | Sony North America.
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Great for gaming
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very comfortable and clear. I can wear them for hours.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JennaC,
Thank you for the purchase! We're glad to hear that you like the clear sound quality and comfortable design of the headphones. Thank you for choosing Sony!
-David
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Headset
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product. Comfy. Highly recommend it. The sound is amazing.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JonathanS,
Great! We're thrilled that you are enjoying the comfort and sound quality of the INZONE H9. Thank you for choosing Sony!
-Ralph
Pros mentioned:
Battery life, Comfort
Rated 5 out of 5 stars
Best ps5 headset
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great battery life and comfort. I got this headset on the black friday sale
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Bobby, Choosing this headset will definitely be worth it! It's wonderful to hear you're having an enjoyable gaming experience with your new INZONE H9. We're also delighted you appreciate the amazing features, especially the exceptional comfort, incredible audio, and great battery life the unit. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you so much for your purchase and for the 5-star rating! -Jess
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sony H9
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headphones! The sound quality is phenomenal and for the price, you cant really go wrong
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello Jake70,
Thank you for your positive feedback on our WHG900N headphones! We're thrilled to hear that you're enjoying the phenomenal sound quality and find them to be a great value for the price. We strive to provide high-quality audio products that offer excellent performance, and we’re pleased that the product met your criteria. Enjoy your music!
Thank you for choosing Sony. Best regards, -Fred
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
all products i purchase at best buy are great especially this headphones.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JorgeM, Thanks for the 5-star rating! We're glad you like your new gaming headphones. Enjoy and thanks for choosing Sony. -Craig